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Insurance Claims Jobs in Seattle, WA (NOW HIRING)

Archgroup

Claims Data Quality Analyst

Home, WA · Hybrid

$75K - $95K/yr

Working knowledge of insurance industry and insurance claims operations particularly in the area of commercial property and casualty claims * Adherence to data quality standards to ensure accuracy ...

Archgroup

Claims Data Quality Analyst

Home, WA · Hybrid

$75K - $95K/yr

Working knowledge of insurance industry and insurance claims operations particularly in the area of commercial property and casualty claims * Adherence to data quality standards to ensure accuracy ...

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All JobsInsurance Claims JobsInsurance Claims Jobs in Seattle, WA

Insurance Claims information

See Seattle, WA salary details

$14

$26

$48

How much do insurance claims jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for insurance claims in Seattle, WA is $26.76, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $29.28 per hour, depending on experience, location, and employer.

Is a claims job a good career?

A claims job in insurance involves evaluating and processing claims to determine coverage and payouts, often requiring strong attention to detail and communication skills. It can offer stable employment, opportunities for advancement, and the potential for specialized certifications, making it a viable career choice for those interested in the insurance industry.

What are the key skills and qualifications needed to thrive as an Insurance Claims Specialist, and why are they important?

To thrive as an Insurance Claims Specialist, you need a strong understanding of insurance policies, claims processing, and investigative techniques, typically supported by a relevant degree or industry certification such as AIC. Familiarity with claims management software, document management systems, and regulatory compliance tools is essential. Exceptional attention to detail, strong communication skills, and empathy help you effectively assess claims and interact with policyholders. These skills ensure accurate claim evaluation, efficient processing, and high customer satisfaction in a regulated industry.

What is the difference between Insurance Claims vs Insurance Adjuster?

AspectInsurance ClaimsInsurance Adjuster
Primary RoleSubmitting and managing insurance claimsInvestigating and evaluating insurance claims
Required CredentialsBasic knowledge of insurance policies, often no formal certification neededAdjuster license, certifications like AIC or CPCU often required
Work EnvironmentOffice, remote, or on-site at claim locationsFieldwork, on-site inspections, office work
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms

While both roles are integral to the insurance industry, Insurance Claims professionals focus on submitting and managing claims, whereas Insurance Adjusters investigate and evaluate claims to determine coverage and settlement amounts. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are some common challenges encountered in an insurance claims role, and how can they be managed effectively?

Professionals in insurance claims often face challenges such as managing high caseloads, handling complex or disputed claims, and meeting strict regulatory requirements. Effective time management and strong organizational skills can help balance multiple cases, while clear communication and empathy are essential when working with clients during stressful situations. Staying up to date with industry regulations and seeking support from more experienced team members can also help address difficult cases and ensure compliant, fair outcomes.

What are insurance claims?

Insurance claims are formal requests made by policyholders to their insurance company for coverage or compensation for a covered loss or policy event. After an incident like an accident, damage, or theft, the policyholder submits a claim, and the insurer reviews it to determine whether the event is covered under the policy. If approved, the insurance company will pay out the agreed-upon amount to the policyholder or a third party. The process may involve submitting documentation, working with adjusters, and sometimes negotiating settlements. Timely and accurate filing is important to ensure claims are processed efficiently.

What's the highest paying job in insurance?

In insurance, executive roles such as Chief Underwriting Officer or Chief Risk Officer tend to be the highest paying, often earning six-figure salaries plus bonuses. These positions require extensive experience, leadership skills, and advanced industry knowledge, often supported by professional certifications like CPCU or ARM.

Which claims adjusters make the most money?

Senior claims adjusters, especially those working in specialized areas like catastrophe or large-loss claims, tend to earn the highest salaries in the claims adjusting field. Adjusters with extensive experience, advanced certifications, or working for large insurance companies generally have higher earning potential.

Can I get a claims adjuster job with no experience?

Entry-level claims adjuster positions often do not require prior experience, but candidates typically need strong communication skills, attention to detail, and sometimes a relevant license or certification. Employers may provide on-the-job training to new hires, especially for those with a background in customer service or insurance-related fields.
What are the most commonly searched types of Insurance Claims jobs in Seattle, WA? The most popular types of Insurance Claims jobs in Seattle, WA are:
What are popular job titles related to Insurance Claims jobs in Seattle, WA? For Insurance Claims jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Insurance Claims jobs in Seattle, WA look for? The top searched job categories for Insurance Claims jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Insurance Claims jobs? Cities near Seattle, WA with the most Insurance Claims job openings:
Insurance Claims jobs near you
Infographic showing various Insurance Claims job openings in Seattle, WA as of July 2026, with employment types broken down into 96% Full Time, and 4% Temporary. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $55,664 per year, or $26.8 per hour.

Insurance Claims Specialist I

Columbia Banking System, Inc.

Federal Way, WA • On-site

$19 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Established in 1975, Financial Pacific Leasing, Inc. (a subsidiary of Columbia Bank), is a direct provider of small-ticket commercial equipment leases. FinPac originates business through partnering with vendors, third party originators and lessors nationwide. For over 50 years, these partners have relied on Financial Pacific to provide them with innovative financing solutions for their customers.

About the Role:

The Insurance Claims Specialist I is responsible for communicating effectively and professionally while handling incoming calls and written communication from/to customers. Troubleshoots, analyzes, and remedies internal and external insurance issues in a timely and efficient manner and within established guidelines. Uses knowledge of company systems such as InfoLease and Artiva, and performs tasks accurately, to the benefit of the company and our customers. Manages company risk by ensuring current and accurate insurance documents are received, properly documented and filed accordingly. Area specialist regarding insurance claim issues. Maintains strong communication with management regarding any situations that could impact the company.

  • Uses Artiva, InfoLease and Salesforce to consistently notate and update account information.

  • Acts effectively as a liaison between various internal departments and external companies regarding insurance claims.

  • Answers questions for internal employees regarding insurance claims related questions.

  • Assists other personnel and customers regarding insurance related issues, including:

    • Outside Insurance Claims

    • Asset swaps resulting from insurance claims

    • Providing current insurance status on accounts

  • Increase knowledge base through cross training in Customer Service

  • Keeps management informed of any significant high-risk situation(s)

  • Provides highest level of customer experience to all lessees, vendors, brokers and staff.

  • Maintains confidentiality of all company information.

  • Demonstrates compliance in assigned job function and applies to designated job responsibilities.

  • Takes personal initiative following all policies and procedures, Bank Secrecy Act, compliance regulations, and completes all required and job-specific training. Raises and/or addresses compliance issues for evaluation, investigation and resolution.

  • Develops and maintains positive relationships with all Financial Pacific Leasing managers and staff.

  • Regular and predictable attendance and punctuality.

  • Tracks all active lender placed and outside claims to ensure they are completed in a timely manner.

  • Provides payoffs, guarantee of titles, and contract documents for insurance claims as requested.

  • Provides direction and posting instructions for incoming insurance checks.

  • Assists customers via the insurance claims phone queue, explaining to customers their options and clarifying the insurance claim process.

  • Requests the release of titles adhering to the guarantee of title letter we provide to the insurance company.

  • Draft addendums and make changes in our systems to account for equipment replacements due to insurance claims.

  • May perform other duties as assigned.

About You:

  • 2 years of customer service or call center experience in a high-volume, multi-channel environment

  • 1+ year of experience handling issue resolution, troubleshooting, and escalations within defined SLAs/policies

  • Experience in equipment, consumer, or commercial leasing operations (buyouts, assumptions, assignments, etc.) is a plus

  • High school diploma or equivalent required

  • Strong verbal and written communication skills

  • Active listener with a customer-first mindset

  • Demonstrated empathy, patience, and professionalism in customer interactions

  • Strong problem-solving and critical thinking skills

  • Ability to de-escalate challenging situations confidently

  • Highly organized with strong attention to detail

  • Effective time management and ability to multitask in a fast-paced environment

  • Positive attitude with a strong sense of ownership and initiative

The pay range for this role is $19.00 to $24.00.

The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.

Primary Location: Ability to work fully onsite at posted location(s).

3455 South 344th Way Suite 300 Federal Way WA 98001

Our Benefits:


We are proud to offer a competitive total rewards package including base wages and comprehensive benefits.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.


Our Commitment to Diversity:


Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@columbiabank.com.


To Staffing and Recruiting Agencies:


Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.

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