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Insurance Claims Processing Jobs in Washington (NOW HIRING)

Marriott

Claims Unit Manager

Bethesda, MD · Hybrid

Minimum of 5 years claims adjusting experience with advanced knowledge of claims processing ... insurance, adoption expense reimbursements, paid parental leave and educational assistance.

Marriott

Claims Unit Manager

Bethesda, MD · Hybrid

Minimum of 5 years claims adjusting experience with advanced knowledge of claims processing ... insurance, adoption expense reimbursements, paid parental leave and educational assistance.

Marriott International

Claims Unit Manager

Bethesda, MD · On-site

$96K - $151K/yr

Minimum of 5 years claims adjusting experience with advanced knowledge of claims processing ... insurance, adoption expense reimbursements, paid parental leave and educational assistance.

Erie Insurance

Liability Specialist

Silver Spring, MD · On-site +1

$63K - $100K/yr

Casualty Claims Division Department of Position: Home & Auto Liability Dept Work from: Remote in ... At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a ...

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Insurance Claims Processing information

What is insurance claims processing?

Insurance claims processing is the procedure by which insurance companies review, investigate, and settle claims made by policyholders. This process involves verifying the details of a claim, ensuring it meets the terms of the policy, and determining the appropriate payout or action. Claims processors handle documentation, communicate with claimants, and may work with other parties like adjusters or healthcare providers. The goal is to ensure claims are resolved efficiently, accurately, and fairly according to policy guidelines.

What jobs pay $2000 a day?

In insurance claims processing, high-paying roles such as senior claims managers or specialized adjusters can earn around $2,000 per day, especially with extensive experience, certifications, and in high-value claim environments. These roles often require advanced knowledge of insurance policies, strong analytical skills, and sometimes leadership responsibilities.

How do I become a claims processor?

To become a claims processor, typically a high school diploma or equivalent is required, and some employers prefer candidates with experience in customer service or insurance. Relevant skills include attention to detail, communication, and familiarity with claims processing software; obtaining industry certifications such as the Certified Claims Professional (CCP) can also enhance job prospects.

What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?

In insurance claims processing, new team members often encounter challenges such as handling high volumes of claims, interpreting complex policy language, and communicating effectively with policyholders and other stakeholders. To manage these challenges, it's important to develop strong organizational skills, stay detail-oriented, and proactively seek clarification when unsure about policy terms or procedures. Collaborating with experienced colleagues and taking advantage of ongoing training opportunities can also help new processors build confidence and efficiency in their daily tasks.

Is a claims processor job in demand?

Claims processing is a stable occupation within the insurance industry, with consistent demand due to the ongoing need for claims management in health, auto, and property insurance sectors. Employment opportunities often require attention to detail and familiarity with claims software, and the job outlook is expected to grow alongside the insurance industry overall.

What is the difference between Insurance Claims Processing vs Insurance Adjuster?

AspectInsurance Claims ProcessingInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are commonRequires a high school diploma; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, processing claims via computer systemsField and office work, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusReviewing and processing insurance claims efficientlyAssessing damages and determining claim validity and payout

While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are the key skills and qualifications needed to thrive in Insurance Claims Processing, and why are they important?

To excel in Insurance Claims Processing, you need strong attention to detail, analytical abilities, and a foundational understanding of insurance policies or claims procedures, often supported by a high school diploma or associate degree. Familiarity with claims management software, databases, and sometimes industry certifications like AIC (Associate in Claims) is common. Effective communication, problem-solving skills, and the ability to manage stressful situations make someone stand out in this role. These competencies are critical for ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards.
What are popular job titles related to Insurance Claims Processing jobs in Washington? For Insurance Claims Processing jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Processing jobs in Washington look for? The top searched job categories for Insurance Claims Processing jobs in Washington are:
What cities in Washington are hiring for Insurance Claims Processing jobs? Cities in Washington with the most Insurance Claims Processing job openings:
Insurance Claims Processing jobs near you
Infographic showing various Insurance Claims Processing job openings in Washington as of June 2026, with employment types broken down into 91% Full Time, 1% Part Time, and 8% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.
Claims Unit Manager

Claims Unit Manager

Marriott

Bethesda, MD • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,148 frontline employees who took The Breakroom Quiz

51st of 106 rated hotels

Job description

JOB SUMMARY

The Claims Unit Manager is responsible for overseeing the adjustment and resolution of self-insured and self-administered casualty claims across multiple jurisdictions, ensuring compliance with legal and organizational standards. This role manages a team of 3-6 claims professionals, including adjusters, assistants, and administrative support personnel, providing training, guidance, and performance oversight. The manager monitors caseloads to maintain appropriate balance based on jurisdictional requirements and the complexity of workers' compensation and general liability claims, ensuring high-quality, timely, and cost-effective claim outcomes.

CANDIDATE PROFILE

Education and Experience

Required

  • Minimum of 5 years claims adjusting experience with advanced knowledge of claims processing.
  • Demonstrated experience providing technical guidance and direction, including litigation case management training and support.
  • Strong technical knowledge of civil laws and state workers' compensation statutes.

Preferred

  • Bachelor's degree in risk management or claims
  • Certification from various Claims seminars

CORE WORK ACTIVITIES

  • Maintain primary responsibility for settlement decisions up to individual authority.
  • Assign, control and monitor staff investigations/dispositions to assure compliance with state laws/regulations and department policies and procedures.
  • Monitor and approve benefit, claims and expense payments to assure reasonableness, accuracy and timeliness.
  • Review unit transactions to assure proper procedure and prompt error corrections.
  • Oversee and manage unit Service Call Program.
  • Monitor and assess adequacy of reserves.
  • Oversee and ensure the effective management of workers' compensation (WC) and liability claims by adjusters, in accordance with legal requirements and company policies. Key areas of focus include but are not limited to:
  • Prompt investigation of claims, including obtaining statements to determine liability and compensability.
  • Evaluation of damages and payment of benefits as prescribed by law and/or Marriott policies and procedures.
  • Collection of necessary documentation to support timely loss adjustment and oversight of settlement decisions within individual authority limits.
  • Completion and monitoring of timely WC payments and required state filings.
  • Management of WC medical treatment with the goal of minimizing disability, including consultation with Occupational Health Services as needed.
  • Oversight of litigation cases, including coordination with outside attorneys and support for discovery, trial preparation, and legal strategy.
  • Evaluation of claims for potential third-party liability or subrogation recovery.
  • Partner with the Regional Director and Operations Managers to ensure effective communication, coordination, and issue resolution across key operational areas, including:
  • Notifying leadership of staff absences, schedules, and appointments.
  • Informing of attorney, vendor, or other visits from external parties.
  • Communicating updates on upcoming trials and their outcomes.
  • Evaluating significant and high-risk incidents.
  • Reporting personnel issues or concerns as they arise.
  • Delivering monthly statistical reports within five days of receiving the data.

Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.

All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click hereto learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.

Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.

Employment Type: FULL_TIME

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