Job Overview:
Pay Range: $13.78/hr - $18.78/hr
- The Claims Processor accurately and efficiently processes claims from source documents, maintaining compliance with the insurance plan requirements and with high regard for adhering to goals for quality and claims production rates.
Requirement/Must Have:
- High School diploma or equivalent work experience.
- 1+ year(s) of data entry experience.
Responsibilities:
- Efficiently and accurately processes a variety of vision insurance claims or adjustments.
- Determines any special plan requirements prior to billing.
- Reviews claims before entry for completeness and compliance with business requirements.
- Effectively and accurately reviews images and transcribed data in the Vidado portal in preparation for auto adjudication.
- Participates on special project initiatives, including rework efforts as needed.
- Understands and quickly operationalizes processing changes resulting from new plans, benefit designs.
- Maintains compliance with HIPAA guidelines and regulations.
- Works with supervisor and co-workers to provide a high standard of customer service and communication with key customer interfaces.
- Partners with the Provider Relations team by providing information that is necessary to properly train the stores, providers and field management.
- Contacts stores or providers when necessary to obtain additional information or follow up on claims.
Nice to Have:
- Bachelor's degree.
- Claims processing experience.
- Strong customer service focus.
- Good verbal communication skills.
- Good written communication skills.
- Able to quickly grasp and retain information and concepts.
- Able to multi-task and prioritize issues.
- Strong attention to detail.
- Knowledge of Medicare/Medicaid business.
- Understand and honor high level of confidentiality.
- Knowledge of vision benefits and/or insurance industry.
- Proficient in Microsoft Word, Excel and Access.
- Working knowledge of interface systems such as Facets and ExClaim.
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia—ensuring speed, quality, and consistency in every hire.