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Insurance Claims Processing Jobs in Iowa (NOW HIRING)

Claims Assistant

Dubuque, IA ยท On-site

$16.25/hr

... Insurance Claims Assistant Claims Assistant Our teams thrive together! We collaborate in person and ... Processes payments. * Processes mail; handles filing, faxing and photocopying. * Reviews, prepares ...

Claims Assistant

Dubuque, IA ยท On-site

$16.25/hr

... Insurance Claims Assistant Claims Assistant Our teams thrive together! We collaborate in person and ... Processes payments. * Processes mail; handles filing, faxing and photocopying. * Reviews, prepares ...

... Insurance Claims Associate - Recovery Our teams connect! We collaborate in the office. Our West Des ... Processes and reviews subrogation claims across all lines of business and all jurisdictions within ...

Claims Assistant

Dubuque, IA ยท On-site

$16.25/hr

... Insurance Claims Assistant Claims Assistant Our teams thrive together! We collaborate in person and ... Processes payments. * Processes mail; handles filing, faxing and photocopying. * Reviews, prepares ...

Claims Assistant

Dubuque, IA ยท On-site

$16.25/hr

... Insurance Claims Assistant Claims Assistant Our teams thrive together! We collaborate in person and ... Processes payments. * Processes mail; handles filing, faxing and photocopying. * Reviews, prepares ...

... Insurance Claims Associate - Recovery Our teams connect! We collaborate in the office. Our West Des ... Processes and reviews subrogation claims across all lines of business and all jurisdictions within ...

... Insurance Claims Associate - Recovery Our teams connect! We collaborate in the office. Our West Des ... Processes and reviews subrogation claims across all lines of business and all jurisdictions within ...

Billing Specialist

Oskaloosa, IA

$18 - $24.50/hr

Process late charges within standard timeframe. * Primary point of contact regarding all billing for the office including insurance, 3rd party claims and other types of billing matters. * Accurately ...

Insurance Clerk

Sioux City, IA ยท On-site

$18/hr

Process insurance claims, verify coverage, and handle documentation * Assist clients with policy questions, billing, and problem resolution * Maintain accurate records with thorough and timely ...

Billing Specialist

Oskaloosa, IA ยท On-site

$18 - $24.50/hr

Process late charges within standard timeframe. * Primary point of contact regarding all billing for the office including insurance, 3rd party claims and other types of billing matters. * Accurately ...

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Insurance Claims Processing information

Is claims processing a stressful job?

Insurance claims processing can be stressful due to tight deadlines, high workload, and the need for accuracy in evaluating claims. The role often requires strong attention to detail, communication skills, and the ability to handle difficult or emotional situations with claimants. However, workload and stress levels can vary depending on the employer and specific job environment.

What is insurance claims processing?

Insurance claims processing is the procedure by which insurance companies review, investigate, and settle claims made by policyholders. This process involves verifying the details of a claim, ensuring it meets the terms of the policy, and determining the appropriate payout or action. Claims processors handle documentation, communicate with claimants, and may work with other parties like adjusters or healthcare providers. The goal is to ensure claims are resolved efficiently, accurately, and fairly according to policy guidelines.

What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?

In insurance claims processing, new team members often encounter challenges such as handling high volumes of claims, interpreting complex policy language, and communicating effectively with policyholders and other stakeholders. To manage these challenges, it's important to develop strong organizational skills, stay detail-oriented, and proactively seek clarification when unsure about policy terms or procedures. Collaborating with experienced colleagues and taking advantage of ongoing training opportunities can also help new processors build confidence and efficiency in their daily tasks.

How to get a job as a claims adjuster with no experience?

To become a claims adjuster with no experience, focus on obtaining relevant certifications such as the Property and Casualty (P&C) license, which is often required. Gaining entry-level positions or internships in insurance companies can also help build industry knowledge and skills like communication and attention to detail, increasing your chances of starting a claims adjusting career.

What is the difference between Insurance Claims Processing vs Insurance Adjuster?

AspectInsurance Claims ProcessingInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are commonRequires a high school diploma; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, processing claims via computer systemsField and office work, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusReviewing and processing insurance claims efficientlyAssessing damages and determining claim validity and payout

While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are the key skills and qualifications needed to thrive in Insurance Claims Processing, and why are they important?

To excel in Insurance Claims Processing, you need strong attention to detail, analytical abilities, and a foundational understanding of insurance policies or claims procedures, often supported by a high school diploma or associate degree. Familiarity with claims management software, databases, and sometimes industry certifications like AIC (Associate in Claims) is common. Effective communication, problem-solving skills, and the ability to manage stressful situations make someone stand out in this role. These competencies are critical for ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards.

What does an insurance claims processor do?

An insurance claims processor reviews and evaluates insurance claims to determine coverage and payout amounts. They verify policy details, gather necessary documentation, and ensure claims are processed accurately and efficiently, often using specialized software. Strong attention to detail and knowledge of insurance policies are essential for this role.
What are popular job titles related to Insurance Claims Processing jobs in Iowa? For Insurance Claims Processing jobs in Iowa, the most frequently searched job titles are:
Infographic showing various Insurance Claims Processing job openings in Iowa as of July 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution.

Claims Assistant

York Risk Services

Dubuque, IA โ€ข On-site

$16.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Claims Assistant

Claims Assistant

Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you'll need to live near our Dynamic Center of Excellence๐Ÿ“ Dubuque, IA: 4141 Westmark Drive, Dubuque, IA 52002

What we offer:

  • A stable, consistent work environment-both in-office and virtual

  • $16.25 per hour

  • A comprehensive training program to help you support employees and customers from some of the world's most respected brands

  • A dedicated mentor and manager to guide you every step of your career journey

  • Career development and promotional opportunities as you take on new responsibilities

  • A diverse, all-inclusive benefits package designed to support your mental, physical, financial, and professional well-being

Your next big opportunity starts here-are you ready to join us?

PRIMARY PURPOSE:To provide support to the claims staff and to perform other office tasks depending on the client program.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Sets up and enters new claims into claims management system.

  • Inputs and reviews notes/diaries in claims management system as instructed.

  • Processes payments.

  • Processes mail; handles filing, faxing and photocopying.

  • Reviews, prepares, creates, and/or sends letters, reports, and forms.

  • Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.

  • Other activities/projects as assigned including the preparation and distribution of computer reports.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.

  • Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing
High school diploma or GED required.

Experience
Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.

Skills & Knowledge

  • Excellent oral and written communication

  • PC literate, including Microsoft Office products

  • Strong organizational skills

  • Ability to work in a team environment

  • Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:Computer keyboarding, travel as required

Auditory/Visual:Hearing, vision and talking

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.They are not intended to constitute a comprehensive list of functions, duties, or local variances.Management retains the discretion to add or to change the duties of the position at any time.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted inthis job posting only, the range of starting pay for this role is $16.25. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.