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Insurance Claims Processing Jobs in Iowa (NOW HIRING)

Sedgwick

Claims Assistant

Dubuque, IA · On-site

$17.75 - $22.50/hr

... Insurance Claims Assistant PRIMARY PURPOSE: To provide support to the claims staff and to perform ... Processes payments. * Processes mail; handles filing, faxing and photocopying. * Reviews, prepares ...

Sedgwick

Claims Assistant

Dubuque, IA · On-site

$17.75 - $22.50/hr

... Insurance Claims Assistant PRIMARY PURPOSE: To provide support to the claims staff and to perform ... Processes payments. * Processes mail; handles filing, faxing and photocopying. * Reviews, prepares ...

York Risk Services

Claims Assistant

Dubuque, IA

$17.75 - $22.50/hr

... Insurance Claims Assistant PRIMARY PURPOSE: To provide support to the claims staff and to perform ... Processes payments. * Processes mail; handles filing, faxing and photocopying. * Reviews, prepares ...

Sedgwick

Claims Assistant

Dubuque, IA · On-site

$17.75 - $22.50/hr

... Insurance Claims Assistant PRIMARY PURPOSE: To provide support to the claims staff and to perform ... Processes payments. * Processes mail; handles filing, faxing and photocopying. * Reviews, prepares ...

York Risk Services

Claims Assistant

Dubuque, IA · On-site

$17.75 - $22.50/hr

... Insurance Claims Assistant PRIMARY PURPOSE: To provide support to the claims staff and to perform ... Processes payments. * Processes mail; handles filing, faxing and photocopying. * Reviews, prepares ...

Sedgwick

Claims Assistant

Dubuque, IA · On-site

$17.75 - $22.50/hr

... Insurance Claims Assistant PRIMARY PURPOSE: To provide support to the claims staff and to perform ... Processes payments. * Processes mail; handles filing, faxing and photocopying. * Reviews, prepares ...

York Risk Services

Claims Assistant

Dubuque, IA · On-site

$17.75 - $22.50/hr

... Insurance Claims Assistant PRIMARY PURPOSE: To provide support to the claims staff and to perform ... Processes payments. * Processes mail; handles filing, faxing and photocopying. * Reviews, prepares ...

Sedgwick

Claims Assistant

Dubuque, IA · On-site

$17.75 - $22.50/hr

... Insurance Claims Assistant PRIMARY PURPOSE: To provide support to the claims staff and to perform ... Processes payments. * Processes mail; handles filing, faxing and photocopying. * Reviews, prepares ...

Sedgwick

Claims Assistant

Dubuque, IA · On-site

$17.75 - $22.50/hr

... Insurance Claims Assistant PRIMARY PURPOSE: To provide support to the claims staff and to perform ... Processes payments. * Processes mail; handles filing, faxing and photocopying. * Reviews, prepares ...

Sedgwick

Claims Assistant

Dubuque, IA · On-site

$17.75 - $22.50/hr

... Insurance Claims Assistant PRIMARY PURPOSE : To provide support to the claims staff and to perform ... Processes payments. * Processes mail; handles filing, faxing and photocopying. * Reviews, prepares ...

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Insurance Claims Processing information

What is insurance claims processing?

Insurance claims processing is the procedure by which insurance companies review, investigate, and settle claims made by policyholders. This process involves verifying the details of a claim, ensuring it meets the terms of the policy, and determining the appropriate payout or action. Claims processors handle documentation, communicate with claimants, and may work with other parties like adjusters or healthcare providers. The goal is to ensure claims are resolved efficiently, accurately, and fairly according to policy guidelines.

What are the key skills and qualifications needed to thrive in insurance claims processing?

To excel in Insurance Claims Processing, you need strong attention to detail, analytical abilities, and a foundational understanding of insurance policies or claims procedures, often supported by a high school diploma or associate degree. Familiarity with claims management software, databases, and sometimes industry certifications like AIC (Associate in Claims) is common. Effective communication, problem-solving skills, and the ability to manage stressful situations make someone stand out in this role. These competencies are critical for ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards.

What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?

In insurance claims processing, new team members often encounter challenges such as handling high volumes of claims, interpreting complex policy language, and communicating effectively with policyholders and other stakeholders. To manage these challenges, it's important to develop strong organizational skills, stay detail-oriented, and proactively seek clarification when unsure about policy terms or procedures. Collaborating with experienced colleagues and taking advantage of ongoing training opportunities can also help new processors build confidence and efficiency in their daily tasks.

What is the difference between Insurance Claims Processing vs Insurance Adjuster?

AspectInsurance Claims ProcessingInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are commonRequires a high school diploma; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, processing claims via computer systemsField and office work, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusReviewing and processing insurance claims efficientlyAssessing damages and determining claim validity and payout

While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.

How to get a job as an insurance claims processor?

To become an insurance claims processor, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary training or certifications in insurance or claims processing. Relevant skills include attention to detail, communication, and familiarity with claims management software. Gaining experience through internships or entry-level positions can improve job prospects, and some employers may require background checks or specific licensing depending on the state or company policies.

Is insurance claims processing a stressful job?

Insurance claims processing can be a stressful job due to tight deadlines, high workload, and the need for accuracy in evaluating claims. It often requires strong attention to detail, communication skills, and the ability to handle difficult customer interactions, which can contribute to job-related stress.

What does an insurance claims processing do?

An insurance claims processor reviews and evaluates insurance claims to determine coverage and payout amounts. They verify policy details, gather necessary documentation, and ensure claims are processed accurately and efficiently, often using claims management software. Attention to detail and knowledge of insurance policies are essential for this role.

What are popular job titles related to Insurance Claims Processing jobs in Iowa?

For Insurance Claims Processing jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Processing jobs in Iowa look for?

The top searched job categories for Insurance Claims Processing jobs in Iowa are:

Insurance Claims Processing jobs near you
Infographic showing various Insurance Claims Processing job openings in Iowa as of September 2026, with employment types broken down into 83% Full Time, and 17% Temporary. Highlights an 100% In-person job distribution.

Claims Assistant

Dubuque, IA • On-site

Sedgwick
See more jobs at Sedgwickexternal

$17.75 - $22.50/hr

Full-time

Re-posted 5 days ago

Sedgwick rating

7.6

Company rating: 7.6 out of 10

Based on 329 frontline employees who took The Breakroom Quiz

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Claims Assistant
PRIMARY PURPOSE: To provide support to the claims staff and to perform other office tasks depending on the client program.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
  • Sets up and enters new claims into claims management system.
  • Inputs and reviews notes/diaries in claims management system as instructed.
  • Processes payments.
  • Processes mail; handles filing, faxing and photocopying.
  • Reviews, prepares, creates, and/or sends letters, reports, and forms.
  • Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.
  • Other activities/projects as assigned including the preparation and distribution of computer reports.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES
  • Performs other duties as assigned.
  • Supports the organization's quality program(s).

QUALIFICATIONS
Education & Licensing
High school diploma or GED required.
Experience
Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.
Skills & Knowledge
  • Excellent oral and written communication
  • PC literate, including Microsoft Office products
  • Strong organizational skills
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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