Insurance Claims Processing Jobs in Iowa (NOW HIRING)

At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.

We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them. We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.

Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs. Transamerica employs nearly 7,000 people. It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com.

The ideal candidate will have a strong background in annuity or insurance claims operations combined with experience supporting compliance, audit, regulatory, or tax-related activities. This role is responsible for supporting audits, market conduct exams, regulatory requests, and corrective action initiatives while ensuring processes remain compliant with insurance regulations and internal controls. The individual will also own a quarterly tax reporting process, making knowledge of tax reporting, tax withholding, or other regulated financial processes highly desirable. Success in this role requires strong organizational skills, the ability to analyze and improve processes, lead projects independently, and partner effectively with business stakeholders to drive compliance and operational efficiency.

• Participate in the implementation of compliance programs and enterprise-wide solutions in response to regulatory or internal process changes.
• Analyze content and gather information required for reporting to management, state insurance departments and regulators; work with Compliance to prepare company responses to state insurance departments and regulators.
• Provide information for compliance audits, internal audits and examinations by state insurance departments, securities regulators and divisional audit programs.
• Collaborate with business units and leadership to define, analyze and evaluate processes; define project tasks and timelines.
• Conduct team meetings and provide information updates to users and leadership.
• May assist team members on compliance and process improvement initiatives, including cost benefit analysis, lean methodologies, systems, market conduct exams, audits, BCP, etc.

• Bachelor’s degree in a business-related field or equivalent work experience.
• Three years of experience in the insurance/financial services industry.
• Understanding of insurance and securities laws.
• Three years of compliance and/or process improvement experience.
• Analytical and problem-solving skills.
• Communication skills to provide audit information and facilitate process analysis.
• Ability to independently work on assignments of moderate scope and complexity.
• Planning/organizational skills to work on multiple projects.
• Knowledge and experience using Lean Six Sigma principals.
• Proficiency in MS Office and project management tools.

• Annuity claims experience or strong understanding of end-to-end claims processing.
• Experience supporting audits, market conduct exams, regulatory reviews, or compliance initiatives.
• Knowledge of tax reporting, tax withholding, or other regulated financial processes.
• Experience leading cross-functional projects and driving corrective action plans (CAPs).
• Blue Belt in Lean Six Sigma.

This is a hybrid position requiring three days (Tuesday-Thursday) in office per week in one of our hub locations (Cedar Rapids or Denver). Relocation assistance will not be provided for this position.

The salary for this position generally ranges between $61,000 - $72,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law. Additionally, this position is typically eligible for an Annual Bonus of 7.5% based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion.

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.

• Compensation
• Benefits
• Competitive Pay
• Bonus for Eligible Employees
• Benefits Package
• Pension Plan
• 401k Match
• Employee Stock Purchase Plan
• Tuition Reimbursement
• Disability Insurance
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Employee Discounts
• Career Training & Development Opportunities
• Health and Work/Life Balance Benefits
• Paid Time Off starting at 160 hours annually for employees in their first year of service.
• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
• Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
• Adoption Assistance
• Employee Assistance Program
• Back-Up Care Program
• PTO for Volunteer Hours
• Employee Matching Gifts Program
• Employee Resource Groups
• Inclusion and Diversity Programs
• Employee Recognition Program
• Referral Bonus Programs
• Inclusion & Diversity

Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.* As of December 31, 2023.

At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential unleashed by leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.

Transamerica is a part of Aegon, an integrated, diversified, international financial services group. The Aegon companies employ over 21,500 people and have approximately 31.7 million customers.* For more information, visitwww.transamerica.com. * As of December 31, 2022