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Insurance Claims Manager Jobs in Washington (NOW HIRING)

Alchemy Financial Group

Insurance Agent

Manassas, VA · On-site

$75K - $105K/yr

Track insurance claims to ensure the satisfaction of all parties * Distribute policy funds after a ... Strong organizational and time-management skills * Proficient software skills, including Microsoft ...

Alchemy Financial Group

Insurance Agent

Fairfax, VA · On-site

$75K - $105K/yr

Track insurance claims to ensure the satisfaction of all parties * Distribute policy funds after a ... Strong organizational and time-management skills * Proficient software skills, including Microsoft ...

Alchemy Financial Group

Insurance Agent

Fairfax, VA · On-site

$75K - $105K/yr

Track insurance claims to ensure the satisfaction of all parties * Distribute policy funds after a ... Strong organizational and time-management skills * Proficient software skills, including Microsoft ...

Alchemy Financial Group

Insurance Agent

Alexandria, VA · On-site

$75K - $105K/yr

Track insurance claims to ensure the satisfaction of all parties * Distribute policy funds after a ... Strong organizational and time-management skills * Proficient software skills, including Microsoft ...

Alchemy Financial Group

Insurance Agent

Manassas, VA

$75K - $105K/yr

Track insurance claims to ensure the satisfaction of all parties * Distribute policy funds after a ... Strong organizational and time-management skills * Proficient software skills, including Microsoft ...

Alchemy Financial Group

Insurance Agent

Alexandria, VA · On-site

$75K - $105K/yr

Track insurance claims to ensure the satisfaction of all parties * Distribute policy funds after a ... Strong organizational and time-management skills * Proficient software skills, including Microsoft ...

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All JobsInsurance Claims JobsInsurance Claims Manager JobsInsurance Claims Manager Jobs in Washington

Insurance Claims Manager information

See Washington salary details

$39.6K

$99.5K

$157.4K

How much do insurance claims manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for insurance claims manager in Washington is $99,511.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,000.00 and $118,900.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an insurance claims manager?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

What does an insurance claims manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What are some common challenges faced by insurance claims managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.
What are the most commonly searched types of Insurance Claims jobs in Washington? The most popular types of Insurance Claims jobs in Washington are:
What are popular job titles related to Insurance Claims Manager jobs in Washington? For Insurance Claims Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Manager jobs in Washington look for? The top searched job categories for Insurance Claims Manager jobs in Washington are:
What cities in Washington are hiring for Insurance Claims Manager jobs? Cities in Washington with the most Insurance Claims Manager job openings:
Insurance Claims Manager jobs near you
Infographic showing various Insurance Claims Manager job openings in Washington as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $99,511 per year, or $47.8 per hour.

Integrated Disability Claims Examiner

Prudential Financial, Inc.

Fort Washington, MD • On-site

$53K - $88K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Prudential rating

8.7

Company rating: 8.7 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

69th of 303 rated insurance

Job description

Job Classification:
Operations - Insurance Operations
At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading financial services institutions!
As a Disability Claim Examiner, you will play a critical role in supporting our customers during some of the most important moments of their lives. You will manage a caseload of Short-Term Disability and Absence claims, applying sound judgment, analytical expertise, and empathy to deliver timely, accurate, and fair claim decisions. This role offers the opportunity to make a meaningful impact while working in a collaborative, performance driven environment that values quality, accountability, and professional growth.
The current employee work arrangement for this position is fully virtual. While this position does not require your on-site presence on a regular basis, depending on business preferences, there may be occasions where you are required to be on-site at a Prudential office.
What you can expect:
  • Independently manage a designated block of Disability and Absence claims from intake through resolution.
  • Deliver accurate, timely, and well-reasoned claim decisions in accordance with policy provisions and regulatory requirements.
  • Serve as a trusted partner to stakeholders by providing clear, compassionate, and professional communication.
  • Maintain a strong focus on customer experience, ensuring claimants feel supported and informed throughout the process.
  • Analyze medical, occupational, and financial information to determine eligibility and ongoing benefits.
  • Build and maintain productive customer relationships through reliability, responsiveness, and sound judgment.
  • Consistently meet productivity, quality, and service metrics in a fast paced, performance driven environment.
  • Collaborate with peers and leaders while demonstrating the ability to work independently and take ownership of outcomes.

What you'll need:
  • Open to candidates with diverse professional backgrounds, including hospitality, case management, absence management, and short-term disability functions.
  • Ability to work effectively in a fast-paced environment, managing competing priorities with strong organizational and time-management skills.
  • Demonstrated success in achieving individual development goals and performance objectives.
  • Excellent analytical, critical thinking, and decision-making skills.
  • Strong written and verbal communication skills, with the ability to explain complex decisions clearly.
  • Proven customer service skills with a genuine commitment to helping other.Highly organized, goal oriented, and able to manage multiple priorities effectively.
  • Ability to adapt and thrive in a changing, evolving organization.
  • Proficiency in a Windows based environment, including Word, Excel, and PowerPoint.

It'd be a plus if you had:
  • 2-3 years of experience managing Short Term Disability and/or Absence claims.
  • Previous knowledge of claim and risk management, including contract interpretation and administration.
  • College degree preferred or equivalent relevant experience.

Prudential welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.
Additional Requirements:
This position will work virtually; therefore, new hires must be able to provide the following & all new hires who work remotely will be held accountable to these standards:
  • Subscribe to internet service provider plan.
  • You must be willing to troubleshoot any issues or outages with your home internet service, contacting your service provider as necessary.
  • Quiet area in your home with minimal distractions and noise free.
  • Reliability and Dependability throughout our extensive training program is required.

At Prudential, you can:
Take charge of your career. We equip and empower our employees to expand their skills and experience by using powerful learning, gigs, and job opportunities. We offer a suite of services such as on demand resources and networking to propel your career forward.
We're a global organization, full of outstandingly dedicated people who aren't afraid to think differently, challenge the status quo and take sensible risks along the way. You will enjoy pushing boundaries as we build innovative technology that helps clients, customers and employees live their best lives. You will have access to leadership and learning opportunities and the resources needed to take your career in any direction. We will help you do your best work, offering flexibility, while delivering on our Purpose.
#LI-RRJ
What we offer you:
Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $53,300.00 to $88,000.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.
  • Market competitive base salaries, with a yearly bonus potential at every level.
  • Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
  • 401(k) plan with company match (up to 4%).
  • Company-funded pension plan.
  • Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
  • Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
  • Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
  • Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period).

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.
Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.
Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.
If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com.
If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.

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