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Insurance Claims Handler Jobs in California (NOW HIRING)

State Farm

Claims Appraiser - Auto Estimatics

Millbrae, CA

$78K - $102K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Providing technical support to claim handlers on vehicle repair issues * Applying knowledge of ... Auto collision repair, auto damage estimating, and/or auto insurance appraiser experience

New

State Farm

Claims Appraiser - Auto Estimatics

San Mateo, CA · On-site

$78K - $102K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Providing technical support to claim handlers on vehicle repair issues * Applying knowledge of ... Auto collision repair, auto damage estimating, and/or auto insurance appraiser experience

State Farm

Claims Appraiser - Auto Estimatics

Palo Alto, CA

$78K - $102K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Providing technical support to claim handlers on vehicle repair issues * Applying knowledge of ... Auto collision repair, auto damage estimating, and/or auto insurance appraiser experience

New

State Farm

Claims Appraiser - Auto Estimatics

San Mateo, CA

$78K - $102K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Providing technical support to claim handlers on vehicle repair issues * Applying knowledge of ... Auto collision repair, auto damage estimating, and/or auto insurance appraiser experience

State Farm

Claims Appraiser - Auto Estimatics

San Mateo, CA · On-site

$78K - $102K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Providing technical support to claim handlers on vehicle repair issues * Applying knowledge of ... Auto collision repair, auto damage estimating, and/or auto insurance appraiser experience

State Farm

Claims Appraiser - Auto Estimatics

Fremont, CA · On-site

$78K - $102K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Providing technical support to claim handlers on vehicle repair issues * Applying knowledge of ... Auto collision repair, auto damage estimating, and/or auto insurance appraiser experience

State Farm

Claims Appraiser - Auto Estimatics

Foster City, CA

$78K - $102K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Providing technical support to claim handlers on vehicle repair issues * Applying knowledge of ... Auto collision repair, auto damage estimating, and/or auto insurance appraiser experience

New

Panda Restaurant Group

Risk Compliance Analyst

Rosemead, CA · Hybrid

$72K - $101K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Risk Compliance Analyst analyzes claims trends to identify broader issues and recommends ... Full medical, dental, and vision insurance * * On-site fitness center, biometric screen, and flu ...

Compass Group

Sanitation Manager

Santa Clara, CA

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Hold or obtain a valid California Food Handler Card, Certified Food Protection Manager (CFPM ... Life Insurance/ AD * Disability Insurance * Retirement Plan * Flexible Time Off Plan * Paid ...

Compass Group

Sanitation Manager

Santa Clara, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Hold or obtain a valid California Food Handler Card, Certified Food Protection Manager (CFPM ... Life Insurance/ AD * Disability Insurance * Retirement Plan * Flexible Time Off Plan * Paid ...

Compass Group

Sanitation Manager

Santa Clara, CA · On-site

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Hold or obtain a valid California Food Handler Card, Certified Food Protection Manager (CFPM ... Life Insurance/ AD * Disability Insurance * Retirement Plan * Flexible Time Off Plan * Paid ...

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All JobsInsurance Claims Handler JobsInsurance Claims Handler Jobs in California

Insurance Claims Handler information

See California salary details

$9

$21

$45

How much do insurance claims handler jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for insurance claims handler in California is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $25.38 per hour, depending on experience, location, and employer.

What does an insurance claims handler do?

An Insurance Claims Handler is responsible for assessing insurance claims made by policyholders and determining whether they are valid according to the terms of the policy. They investigate the circumstances of each claim, gather relevant information and evidence, and may liaise with clients, third parties, and professionals such as loss adjusters or legal experts. Their role involves calculating the amount to be paid out, ensuring claims are processed efficiently and accurately, and providing support and advice to customers throughout the process.

What are the key skills and qualifications needed to thrive as an insurance claims handler?

To thrive as an Insurance Claims Handler, you need a solid understanding of insurance policies, attention to detail, and strong analytical skills, usually supported by a relevant degree or experience in insurance or finance. Familiarity with claims management software, office productivity tools, and sometimes specific certifications such as CII (Chartered Insurance Institute) are often required. Excellent communication, negotiation, and customer service skills help build trust and efficiently resolve claims. Mastering these skills ensures accurate claim assessment, fraud prevention, and a positive customer experience.

What are some common challenges faced by insurance claims handlers, and how can they be managed?

Insurance Claims Handlers often encounter challenges such as managing high caseloads, dealing with complex or disputed claims, and maintaining clear communication with policyholders who may be experiencing stressful situations. To manage these challenges, handlers typically rely on strong organizational skills, established processes, and support from experienced team members. Regular training and collaboration with colleagues in underwriting, legal, and customer service departments also help to resolve issues efficiently and ensure fair outcomes for all parties involved.

What is the difference between Insurance Claims Handler vs Insurance Adjuster?

AspectInsurance Claims HandlerInsurance Adjuster
CredentialsTypically requires insurance-related certifications or licensesOften requires similar licenses and certifications
Work EnvironmentOffice-based, handling claims processingField-based or office, inspecting damages and assessing claims
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Search & Comparison IntentUnderstanding roles in claims processingAssessing damage, estimating claims

While both roles involve handling insurance claims, the Claims Handler primarily manages the administrative process within the company, whereas the Adjuster often inspects damages and assesses claims, sometimes in the field. Both require relevant insurance certifications and work within the insurance industry, but their daily tasks and work environments differ.

How much does an insurance claims handler make?

An insurance claims handler typically earns a median annual salary of around $50,000 to $70,000, depending on experience, location, and the complexity of claims handled. Entry-level positions may start lower, while experienced professionals or those working in specialized areas can earn higher salaries. Certifications and strong communication skills can also influence earning potential.

What are popular job titles related to Insurance Claims Handler jobs in California?

For Insurance Claims Handler jobs in California, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Handler jobs in California look for?

The top searched job categories for Insurance Claims Handler jobs in California are:

Insurance Claims Handler jobs near you
Infographic showing various Insurance Claims Handler job openings in California as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $44,864 per year, or $21.6 per hour.

Claims Appraiser - Auto Estimatics

State Farm

North Hollywood, CA • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 23 days ago

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,553 frontline employees who took The Breakroom Quiz

237th of 309 rated insurance

Job description

Overview
Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.
Responsibilities
As an Auto Estimator, you will collect vehicle information from repair shops or customers and complete initial and supplemental estimates via photos or in person. You may be the first point of contact to meet with our insureds, explain coverage, estimate vehicle damage, and help them through the claims process while providing Remarkable® service. This includes:
  • Utilizing automated estimating systems to prepare repair estimates
  • Providing technical support to claim handlers on vehicle repair issues
  • Applying knowledge of market value and other factors affecting reparability issues
  • Evaluating bid content and photo documentation, vehicle damage, and causation issues
  • Answering inbound calls and making outbound calls to customers and repair shops
  • Providing exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally
  • May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions

Where You'll Work:
This is a Remote-Field position in which you will flex between working from home doing virtual estimates and utilizing a mobile office/vehicle for in-person appointments with body shops and customers.
This position is located in Bellflower, CA. Competitive candidates should reside within a commutable distance of this territory.
Candidates may be asked to work outside of their assigned territory as business needs dictates.
Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours.
For Los Angeles candidates: Pursuant to the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with criminal histories.
Qualifications
Competitive candidates must demonstrate the following:
  • Auto collision repair, auto damage estimating, and/or auto insurance appraiser experience
  • Excellent customer service, critical thinking, and decision-making skills
  • Strong written and verbal communication skills
  • Ability to multi-task across technical platforms
  • Accountability and Resourcefulness
  • Physical agility to allow for stooping, bending, and some physical lifting to adequately evaluate vehicle damage and create repair estimates
  • A valid driver's license is required

Preferred Skills:
  • Motor Vehicle Physical Damage Appraiser License
  • CCC One and/or Mitchell knowledge
  • I-CAR Platinum Certification

Additional Details:
  • Employees must successfully complete all required training, including applicable proficiency, licensing exam(s), Motor Vehicle Record (MVR) checks, and background checks required of various state(s).
  • State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing

Our Benefits
Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!
  • Potential starting salary range: $69,398.62 - $91,000.00
    • Starting salary will be based on skills, background, and experience
    • High end of the range limited to applicants with significant relevant experience
  • Potential yearly incentive pay up to 15% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!
  • Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
  • Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
  • Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
  • Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
  • Take a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
  • Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
  • Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!

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