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Insurance Claims Director Jobs in Raleigh, NC (NOW HIRING)

... directed by management. · Identifies and keep up to date work instructions. · Help to improve ... Requirements: · Extensive experience with Insurance Claims, Billing, and Insurance Follow-Up. · ...

Claims Representative I

Durham, NC · On-site

$16.23 - $24.36/hr

Works under direct supervision. * Relies on others for instruction, guidance, and direction. * Work ... insurance, wellness programs and financial education resources, to name a few. Elevance Health ...

Athletic Trainer

Buies Creek, NC · On-site

$18 - $24.75/hr

... Director of Sports Medicine for referrals outside of the Campbell University physicians * Maintain accurate records and submit insurance claims in a timely manner. (2) Athletic Training Facility

Insurance claims management, including gathering supporting documentation, tracking claim status ... as directed. Automotive Dealership Operations * Review dealership-specific documents and reports ...

Showing results 21-40

Insurance Claims Director information

See Raleigh, NC salary details

$73.8K

$112.2K

$157.4K

How much do insurance claims director jobs pay per year?

As of Aug 8, 2026, the average yearly pay for insurance claims director in Raleigh, NC is $112,170.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,300.00 and $124,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by an insurance claims director, and how are they typically addressed?

Insurance Claims Directors often encounter challenges such as managing large, complex claims, ensuring regulatory compliance, and balancing customer satisfaction with organizational policies. They address these by implementing efficient claims processes, fostering clear communication between teams, and staying updated on industry regulations. Additionally, they lead and mentor claims teams to maintain high performance and develop strategies to resolve disputes or escalations effectively. Collaboration with legal, underwriting, and risk management departments is crucial to ensure well-informed and fair claim resolutions.

What are the key skills and qualifications needed to thrive as an insurance claims director?

To thrive as an Insurance Claims Director, you need deep knowledge of insurance policies, claims management processes, and strong leadership abilities, usually supported by a bachelor's degree and extensive industry experience. Familiarity with claims management software, regulatory compliance systems, and sometimes certifications like AIC (Associate in Claims) are commonly required. Excellent communication, analytical thinking, and conflict resolution are crucial soft skills for managing teams and resolving complex claims. These competencies ensure efficient claims operations, regulatory adherence, and high customer satisfaction in a demanding environment.

What is the difference between Insurance Claims Director vs Insurance Claims Manager?

AspectInsurance Claims DirectorInsurance Claims Manager
ResponsibilitiesOversees entire claims department, develops strategies, manages senior staffManages daily claims operations, supervises claims adjusters and staff
Required CredentialsTypically requires a bachelor's degree, extensive claims experience, leadership skillsRequires a bachelor's degree, claims experience, supervisory skills
Work EnvironmentOffice-based, strategic planning, high-level decision makingOffice-based, operational management, team supervision
Industry UsageCommonly used in large insurance companies and corporationsUsed across various insurance firms, including smaller agencies

The Insurance Claims Director focuses on strategic leadership and overall department management, while the Insurance Claims Manager handles daily operations and team supervision. Both roles require relevant claims experience and leadership skills, but the director's role is more strategic and senior-level.

What does an insurance claims director do?

An Insurance Claims Director oversees the entire claims department, managing teams that process insurance claims from start to finish. They develop and implement policies to ensure fair, efficient, and compliant claims handling. The director monitors the performance of claims staff, resolves complex or high-value claims, and works to improve customer satisfaction. Additionally, they collaborate with other departments and stay updated on industry regulations to minimize risk for the company.
What are the most commonly searched types of Insurance Claims jobs in Raleigh, NC? The most popular types of Insurance Claims jobs in Raleigh, NC are:
Infographic showing various Insurance Claims Director job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 20% Part Time, and 7% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $112,170 per year, or $53.9 per hour.

Property & Casualty Insurance Claims Operations Consultant, Manager

Pwc

Raleigh, NC • On-site

$99K - $232K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago


PwC rating

8.3

Company rating: 8.3 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

26th of 72 rated business consultants


Job description

Industry/Sector

Insurance

Specialism

Operations

Management Level

Manager

Job Description & Summary

The Opportunity
As a Property & Casualty Insurance Claims Operations Consultant, Manager, you will play a pivotal role in helping clients optimize their operational efficiency within our P&C Insurance Operations practice. You will analyze client needs, implement solutions, and provide training and support to validate seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives. As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for project success and maintaining standards. Enhancing your leadership style, you motivate, develop, and inspire others to deliver quality. You are responsible for coaching, leveraging team members' unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Responsibilities
- Analyzing client needs to optimize operational efficiency through Insurance consulting
- Implementing insurance solutions and providing training for seamless integration and utilization
- Leading teams in strategic planning and execution of consulting projects within the insurance sector
- Developing and managing project plans to achieve client objectives and prevent delays
- Utilizing analytical reasoning and business data analytics to enhance client service delivery
- Guiding teams in the application of insurance technology and transformation initiatives
- Supporting client engagements by addressing conflicts and facilitating difficult conversations
- Promoting technology innovation and integration to improve business processes
- Mentoring team members to develop skills and encourage growth beyond comfort zones
- Validating project deliverables to uphold professional and technical standards
- Building relationships with stakeholders to identify opportunities for business improvement
What You Must Have
- At least a Bachelor's degree in one of the following fields of study: Accounting, Computer and Information Science, Finance, Information CyberSecurity, Information Technology, Management Information Systems
- At least 4 years of experience
What Sets You Apart
- Excelling in business data analytics and strategic planning
- Implementing technology solutions in insurance operations
- Managing complex projects with a focus on client satisfaction
- Leading teams in insurance transformation initiatives
- Utilizing analytical reasoning to solve operational challenges
- Embracing change and fostering innovation in processes
- Mentoring team members to enhance their professional growth

Travel Requirements

Up to 60%

Job Posting End Date

The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

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