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Insurance Claims Associate Jobs in Maine (NOW HIRING)

Progressive

Claims Adjuster Trainee

South Portland, ME · Hybrid

$54K - $57K/yr

... other insurance carriers and resolve claims Must-have qualifications * Three years of work experience OR * Bachelor's degree OR * Two years work experience and an associate degree Schedule:

Reliance Matrix

LTD Claims Examiner II

South Portland, ME · On-site

$52K - $65K/yr

Associates degree in Business, Finance, Social Work, or Human Resources preferred. Level I LOMA ... Company provided Life & Disability Insurance to ensure financial protection when you need it most

Rsli

LTD Claims Examiner II

South Portland, ME · On-site

$52K - $65K/yr

Associates degree in Business, Finance, Social Work, or Human Resources preferred. Level I LOMA ... Company provided Life & Disability Insurance to ensure financial protection when you need it most

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Insurance Claims Associate information

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How much do insurance claims associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for insurance claims associate in Maine is $20.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.36 per hour, depending on experience, location, and employer.

What does an insurance claims associate do?

An Insurance Claims Associate is responsible for processing and evaluating insurance claims submitted by clients. Their main duties include reviewing claim forms, gathering necessary documentation, assessing the validity of claims, and communicating with policyholders, adjusters, and other parties involved. They ensure that claims are handled efficiently and accurately, following company policies and regulatory guidelines. Claims Associates play a key role in providing customer service and resolving issues related to claims. Their work helps determine the amount of compensation or coverage due to clients.

What are the key skills and qualifications needed to thrive as an insurance claims associate?

To thrive as an Insurance Claims Associate, you need strong analytical skills, attention to detail, and a foundational knowledge of insurance policies, typically supported by a relevant degree or prior experience in insurance or customer service. Familiarity with claims management software, document management systems, and sometimes industry certifications like AIC (Associate in Claims) are often required. Excellent communication, negotiation, and problem-solving skills help in managing client interactions and resolving disputes efficiently. These abilities ensure accurate claims processing, customer satisfaction, and compliance with regulatory standards.

What are the main challenges insurance claims associates face when managing multiple claims simultaneously?

Insurance Claims Associates often handle numerous claims at once, which can be challenging due to varying complexities, tight deadlines, and the need to maintain accuracy. Balancing thorough investigations with efficient processing is crucial, as is clear communication with clients, adjusters, and other stakeholders. Strong organizational skills and the ability to prioritize urgent tasks help Associates manage their workload effectively while ensuring customer satisfaction and compliance with company policies.

Is being an insurance claims associate hard?

Insurance claims associates handle claims processing, which involves attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, dealing with complex cases, and meeting deadlines, but it is manageable with proper training and experience.

Is insurance claims a stressful job?

Insurance claims associates often handle complex cases that require attention to detail and customer communication, which can be stressful during high workload periods or when dealing with difficult claimants. The job may involve tight deadlines and the need to balance accuracy with efficiency, but stress levels vary depending on the work environment and individual coping skills.

What are the responsibilities of an insurance claims associate?

An insurance claims associate reviews and processes insurance claims by verifying policy details, assessing damages, and determining claim validity. They communicate with clients, adjusters, and providers, often using claims management software, to ensure accurate and timely resolution of claims. Attention to detail and knowledge of insurance policies are essential for this role.

What are the most commonly searched types of Insurance Claims jobs in Maine?

The most popular types of Insurance Claims jobs in Maine are:

What job categories do people searching Insurance Claims Associate jobs in Maine look for?

The top searched job categories for Insurance Claims Associate jobs in Maine are:

What cities in Maine are hiring for Insurance Claims Associate jobs?

Cities in Maine with the most Insurance Claims Associate job openings:

Insurance Claims Associate jobs near you
Infographic showing various Insurance Claims Associate job openings in Maine as of August 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Hybrid job distribution, with an average salary of $42,265 per year, or $20.3 per hour.

Claims Adjuster Trainee

Progressive

South Portland, ME • Hybrid

$54K - $57K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Key responsibilities

  • Learn how to help customers get back on the road after an accident by resolving claims efficiently from start to finish.

  • Build relationships with customers over the phone and manage the claims process through communication and collaboration.

  • Determine coverage and liability, interview customers, claimants, and witnesses, and partner with appraisers to manage vehicle repairs.

Progressive Insurance rating

8.6

Company rating: 8.6 out of 10

Based on 601 frontline employees who took The Breakroom Quiz

96th of 315 rated insurance

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position, which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.

You must reside within a reasonable commute  of Progressive's South Portland, ME Claims office at 600 Sable Oaks Dr., South Portland, ME 04106.

Duties & responsibilities (upon completion of training)

  • Determine coverage
  • Determine liability (who’s at fault for the damages)
  • Interview customers, claimants, and witnesses
  • Partner with appraisers/estimators to manage vehicle repairs
  • Negotiate with customers and other insurance carriers and resolve claims

Must-have qualifications

  • Three years of work experience OR
  • Bachelor’s degree OR
  • Two years work experience and an associate degree

Schedule: 

  • Training: Monday through Friday, 8:30am - 5:30pm
  • After training: Monday through Friday, 8:00 - 5:00pm or 9:00am - 6:00pm, based on business need, which we evaluate while you are in training.

Location: South Portland, ME. You must reside within a reasonable commute  of Progressive's South Portland, ME Claims office at 600 Sable Oaks Dr., South Portland, ME 04106.

Compensation 

  • $54,000 - $57,500/yearly
  • Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance
This position will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/

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