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Insurance Claims Associate Jobs in Bridgton, ME (NOW HIRING)

A career at Concord Insurance Group is challenging and rewarding. Our group of caring associates ... This Bodily Injury Claims Specialist handles bodily injury and general liability claims through ...

... Insurance Group is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Branch Claims ...

Are you looking to build a career in insurance claims management? Join MEMIC as an Associate Claim Specialist and be part of a team dedicated to providing fair, accurate, and compassionate claims ...

Are you looking to build a career in insurance claims management? Join MEMIC as an Associate Claim Specialist and be part of a team dedicated to providing fair, accurate, and compassionate claims ...

Surveillance Investigator

Portland, ME

$21.75 - $26.75/hr

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services ... Associate's Degree or higher, preferably in Criminal Justice * Security/Loss Prevention experience

Surveillance Investigator

Portland, ME · On-site

$21.75 - $26.75/hr

Advance Your Career in Insurance Claims with Allied Universal ® Compliance and Investigation ... Associate's Degree or higher, preferably in Criminal Justice * Security/Loss Prevention experience

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Insurance Claims Associate information

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$13

$21

$30

How much do insurance claims associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for insurance claims associate in Bridgton, ME is $21.16, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.27 per hour, depending on experience, location, and employer.

What does an insurance claims associate do?

An Insurance Claims Associate is responsible for processing and evaluating insurance claims submitted by clients. Their main duties include reviewing claim forms, gathering necessary documentation, assessing the validity of claims, and communicating with policyholders, adjusters, and other parties involved. They ensure that claims are handled efficiently and accurately, following company policies and regulatory guidelines. Claims Associates play a key role in providing customer service and resolving issues related to claims. Their work helps determine the amount of compensation or coverage due to clients.

What are the key skills and qualifications needed to thrive as an insurance claims associate?

To thrive as an Insurance Claims Associate, you need strong analytical skills, attention to detail, and a foundational knowledge of insurance policies, typically supported by a relevant degree or prior experience in insurance or customer service. Familiarity with claims management software, document management systems, and sometimes industry certifications like AIC (Associate in Claims) are often required. Excellent communication, negotiation, and problem-solving skills help in managing client interactions and resolving disputes efficiently. These abilities ensure accurate claims processing, customer satisfaction, and compliance with regulatory standards.

What are the main challenges insurance claims associates face when managing multiple claims simultaneously?

Insurance Claims Associates often handle numerous claims at once, which can be challenging due to varying complexities, tight deadlines, and the need to maintain accuracy. Balancing thorough investigations with efficient processing is crucial, as is clear communication with clients, adjusters, and other stakeholders. Strong organizational skills and the ability to prioritize urgent tasks help Associates manage their workload effectively while ensuring customer satisfaction and compliance with company policies.

Is being an insurance claims associate hard?

Insurance claims associates handle claims processing, which involves attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, dealing with complex cases, and meeting deadlines, but it is manageable with proper training and experience.

Is insurance claims a stressful job?

Insurance claims associates often handle complex cases that require attention to detail and customer communication, which can be stressful during high workload periods or when dealing with difficult claimants. The job may involve tight deadlines and the need to balance accuracy with efficiency, but stress levels vary depending on the work environment and individual coping skills.

What are the responsibilities of an insurance claims associate?

An insurance claims associate reviews and processes insurance claims by verifying policy details, assessing damages, and determining claim validity. They communicate with clients, adjusters, and providers, often using claims management software, to ensure accurate and timely resolution of claims. Attention to detail and knowledge of insurance policies are essential for this role.
Infographic showing various Insurance Claims Associate job openings in Bridgton, ME as of August 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Hybrid job distribution, with an average salary of $44,005 per year, or $21.2 per hour.

Auto/Physical Damage Claims Representative

Auto-Owners Insurance

Auburn, ME • On-site

$50K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Auto-Owners Insurance rating

9.2

Company rating: 9.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

23rd of 315 rated insurance


Job description

A career at Concord Insurance Group is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
Job Description
The Auto Physical Damage Adjuster investigates, evaluates, and determines the appropriate disposition of all types of claims arising out of the Company's business. This job also provides service to agents, insureds, and others in the course of handling those claims to their conclusion. Work is performed under general supervision.
Responsibilities
  • Assemble facts, determine coverage, evaluate the amount of loss, and analyze legal liability
  • Make payments in accordance with coverage, damage, and liability determination and perform other functions or duties to properly adjust the loss
  • Study insurance policies, endorsements, and forms to develop foundational knowledge of Company insurance products
  • Learn and comply with claim handling procedures
  • Develop skills in claim negotiations and settlements
  • Effectively service needs of agents, insureds, and others
  • Meet with people involved with claims, sometimes outside of our office environment
  • Obtain and maintain appropriate adjuster's license(s) as required
  • Complete relevant continuing education programs as required
  • Maintain punctual attendance according to an assigned work schedule at a Company approved work location
  • Handle claims activities and investigations by phone, mail, and occasional on-site investigations
  • Use technology-based information for reference, enter information into computer systems and develop specialized skills, including but not limited to property estimating, auto estimating, and use of computer-based programs as tools
  • Work on increasingly complex claims as assigned

Requirements
  • Bachelor's degree or direct equivalent experience with property/casualty claims handling
  • Ability to read, interpret, and react to documents such as insurance policies, procedure manuals, and legal documents
  • Ability to assemble information, develop opinions, and clearly express decisions using sound reasoning and judgment
  • Ability to write reports and compose correspondence
  • Ability to communicate, in both oral and written formats, in a polite, clear, concise, and accurate way
  • Ability to demonstrate good problem-solving and interpersonal skills
  • Ability to accurately deal with mathematical problems, including geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
  • Ability to effectively deal with a diverse group of individuals and managed varied factual circumstances
  • Ability to organize assigned work
  • Ability to maintain confidentially and data security
  • Ability to maintain a professional image
  • Ability to demonstrate basic knowledge in insurance policy review and sound organization of both investigation material and work to meet Company customer service standards
  • Ability to perform job functions independently

Benefits
At The Concord Group, we're proud to offer a comprehensive benefits package designed to support the wellbeing of our associates. This includes medical, vision, dental, life insurance, disability insurance, and a generous paid time off program for vacation, personal, sick time, and holiday pay. Additional benefits include parental leave, adoption assistance, fertility treatment assistance, a competitive 401(k) plan with company match, gym member/fitness class reimbursement, and additional resources and programs that encourage professional growth and overall wellness.
Why Concord Group Insurance
Since 1928, The Concord Group has been protecting families and small businesses across New England with trusted, personal insurance solutions. The Concord Group is a member of The Auto Owners Group of Companies and is recognized as a leading insurance provider through the independent agency system. Rated A+ (Superior) by AM Best, the company is represented by more than 550 of the best local independent agents throughout Maine, Massachusetts, New Hampshire, and Vermont.
At Concord Group, we believe in more than just insurance, we believe in our people. Our associates thrive in a supportive, collaborative workplace where community involvement, professional growth, and shared values drives everything we do.
Starting your career with The Concord Group means joining a team that values people first and gives you the opportunity to grow, give back, and make a lasting difference in the lives of those we serve.
Compensation
We are dedicated to fair and competitive total compensation package that supports the wellbeing and success of our associates. In addition to this, we offer other components like bonus opportunities. For this position, the anticipated annualized starting base pay range is: $50,000 - $65,000.
Equal Employment Opportunity
The Concord Group is an equal opportunity employer and hires, transfers, and promotes based on ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state, or local law.
The Concord Group participates in E-Verify.

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