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Insurance Claims Associate Remote Jobs in Atlanta, GA

MSIG Holdings USA, Inc.

Claim Specialist

Atlanta, GA · On-site +1

... claims in West Virginia #LI-Hybrid #LI-Remote It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group! It is the policy of MSIG ...

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All JobsInsurance Claims Associate JobsInsurance Claims Associate Remote JobsInsurance Claims Associate Remote Jobs in Atlanta, GA

Insurance Claims Associate Remote information

See Atlanta, GA salary details

$13

$20

$29

How much do insurance claims associate remote jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for insurance claims associate remote in Atlanta, GA is $20.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $22.21 per hour, depending on experience, location, and employer.

What does an insurance claims associate do when working remotely?

An Insurance Claims Associate working remotely is responsible for processing and evaluating insurance claims submitted by policyholders. They review documentation, verify claim details, communicate with clients and other stakeholders, and ensure claims comply with company policies and regulations. Remote associates use digital tools to manage claims, handle customer inquiries, and keep accurate records, all while maintaining a high level of confidentiality and customer service. Their goal is to resolve claims efficiently and fairly, either approving payment or denying claims as appropriate.

What is the difference between Insurance Claims Associate Remote vs Insurance Claims Processor?

AspectInsurance Claims Associate RemoteInsurance Claims Processor
CredentialsHigh school diploma or equivalent; some roles may require insurance certificationsHigh school diploma or equivalent; insurance certifications beneficial
Work EnvironmentRemote, home-based settingTypically office-based or remote, depending on employer
Industry UsageCommon in insurance companies, third-party administratorsUsed in insurance companies, claims departments
Job FocusHandling claims inquiries, customer service, initial claim reviewProcessing claims, data entry, verifying information

Both roles involve working with insurance claims, often requiring similar credentials and industry experience. The main difference is that Insurance Claims Associate Remote emphasizes customer interaction and initial claim handling in a remote setting, while Insurance Claims Processor focuses more on data processing and verification, which can be in-office or remote.

What are some of the main challenges faced by remote insurance claims associates, and how can they be overcome?

One of the key challenges for remote Insurance Claims Associates is maintaining effective communication with both clients and internal teams, especially when handling complex claims. Staying organized and using digital collaboration tools can help bridge the gap and ensure timely follow-ups. Additionally, remote associates may need to be proactive in seeking support or clarification on policy details and claim procedures. Regular check-ins with supervisors and participating in virtual training sessions can help address these challenges and foster professional growth in a remote setting.

What are the key skills and qualifications needed to thrive as a remote insurance claims associate, and why are they important?

To thrive as an Insurance Claims Associate (Remote), you need strong analytical skills, attention to detail, and a background in insurance or related fields, often supported by a high school diploma or relevant certifications. Familiarity with claims management software, document processing systems, and Microsoft Office Suite is typically required. Exceptional communication, problem-solving abilities, and time management are standout soft skills for remote collaboration and customer service. These skills are crucial to efficiently process claims, ensure accuracy, and deliver a positive experience for policyholders in a virtual work environment.
What are popular job titles related to Insurance Claims Associate Remote jobs in Atlanta, GA? For Insurance Claims Associate Remote jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Associate Remote jobs in Atlanta, GA look for? The top searched job categories for Insurance Claims Associate Remote jobs in Atlanta, GA are:
Insurance Claims Associate Remote jobs near you
Infographic showing various Insurance Claims Associate Remote job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $41,980 per year, or $20.2 per hour.

Remote Insurance Collector

BCA Financial Services

Forest Park, GA • Remote

$18 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Description

REMOTE POSITION - Actively Hiring
LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE


Summary/Objective:


Work with insurance companies where available for creditor's customers to determine the cause of denial or non-payment of a claim, initiate appropriate action required to prepare and submit documentation needed to resolve the denial or non-payment, follow up to the point of payment or exhaustion of recourse and maintain records in accordance with company policies and procedures. Continuously strive to provide a seamless interface for the consumer between BCA Financial Services, Inc. (BCA) and the creditor client

BCA Financial Services, Inc. is seeking detail-oriented full-time Insurance Claim Collectors with a minimum of 2 years medical insurance billing and claims follow up experience.

Benefits we offer:

  • Monday through Friday schedule
  • Medical, Dental, Vision, and Voluntary Life insurance
  • 401k with a company match
  • Paid time off and paid holidays

The Medical Insurance Collector will:

  • Work with insurance companies to determine the cause of denial or non-payment of a claim.
  • Initiate appropriate action required to prepare and submit documentation needed to resolve the denial or non-payment of a claim.
  • Follow up to the point of payment or exhaustion of recourse and maintain records in accordance with company policies and procedures.

Essential Functions:

  • Receive inbound and make outbound calls regarding insurance related matters and maintain clear and concise documentation of all attempts and/or contacts directly on the computerized collection system
  • Research and analyze accounts by gathering records and examining historical data, using intuition and experience to compliment data with the goal of resolving obstacles to payment
  • Verify insurance through a variety of mediums such as outbound phone calls and insurance websites to verify benefits
  • Review assigned claims working within the established productivity standards for timely follow-up, maintain and update all accounts to reflect current information
  • Perform appropriate account activity by contacting managed care, governmental and commercial insurance carriers to affect payment on claims
  • Identify payor trends in payment delays and escalates issues to appropriate personnel
  • Answer all inquiries from consumers promptly; attempt to resolve consumer concerns by inquiring as to specific issues and clarifying those issues
  • Use relevant information and individual judgment to determine whether events or processes comply with company and client expectations as well as all relevant local, state and federal regulations
  • Maintain established productivity standards and meet performance standards on a consistent basis
  • Demonstrate a strong working knowledge of, and comply with, the Health Insurance Portability and Accountability Act (HIPAA) and all other statutes, laws and regulations pertinent to the collection industry as well as industries served

Requirements

Qualifications:

  • High school diploma or equivalent
  • Minimum of 2 years working in a healthcare revenue cycle environment with a concentration in the areas of insurance billing and collections
  • Advanced knowledge of the healthcare insurance environment to include managed care, governmental and commercial insurance carriers as well as a myriad of reimbursement methodologies specific to provider contracts (fee schedule, per diems, percentage of total charges, etc.)
  • Advanced awareness of the various codes used when filing health insurance claims. This position will not affect coding changes to claims but rather will understand coding requirements and communicate need for amendment of codes to creditor clients
  • Knowledge of medical terminology and basic anatomy
  • Effective interpersonal and human relations skills
  • Effective verbal and written communication skills

Work from home requirements:

  • Have a quiet and private workspace
  • High speed internet with the ability to hardwire via 50 ft. ethernet cable from modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported.
  • You must meet all the technical requirements prior to the first day of training
  • You must live in one of the following states: FL, GA, MO, NE, NC, SC, TN, or VA.
  • We will provide you with the equipment needed to be successful

BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.


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