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Insurance Claims Associate Remote Jobs in Virginia

Markel International

Claims Examiner II

Richmond, VA · On-site +1

Knowledge of insurance industry or claims handling preferred, or * Successful completion of two years as an Associate Claims Specialist preferred. Skill Sets * Excellent written and oral ...

InsCipher

Tax Associate

Lynchburg, VA · Remote

$21 - $26/hr

... insurance, surplus lines associations, and brokers nationwide. We're achieving that goal by ... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ...

Posted today

InsCipher

Tax Associate

Hampton, VA · Remote

$21 - $26/hr

... insurance, surplus lines associations, and brokers nationwide. We're achieving that goal by ... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ...

Posted today

InsCipher

Tax Associate

Norfolk, VA · Remote

$21 - $26/hr

... insurance, surplus lines associations, and brokers nationwide. We're achieving that goal by ... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ...

Posted today

InsCipher

Tax Associate

Harrisonburg, VA · Remote

$21 - $26/hr

... insurance, surplus lines associations, and brokers nationwide. We're achieving that goal by ... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ...

Posted today

InsCipher

Tax Associate

Williamsburg, VA · Remote

$21 - $26/hr

... insurance, surplus lines associations, and brokers nationwide. We're achieving that goal by ... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ...

Posted today

InsCipher

$21 - $26/hr

... insurance, surplus lines associations, and brokers nationwide. We're achieving that goal by ... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ...

Posted today

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Insurance Claims Associate Remote information

What does an Insurance Claims Associate do when working remotely?

An Insurance Claims Associate working remotely is responsible for processing and evaluating insurance claims submitted by policyholders. They review documentation, verify claim details, communicate with clients and other stakeholders, and ensure claims comply with company policies and regulations. Remote associates use digital tools to manage claims, handle customer inquiries, and keep accurate records, all while maintaining a high level of confidentiality and customer service. Their goal is to resolve claims efficiently and fairly, either approving payment or denying claims as appropriate.

What is the difference between Insurance Claims Associate Remote vs Insurance Claims Processor?

AspectInsurance Claims Associate RemoteInsurance Claims Processor
CredentialsHigh school diploma or equivalent; some roles may require insurance certificationsHigh school diploma or equivalent; insurance certifications beneficial
Work EnvironmentRemote, home-based settingTypically office-based or remote, depending on employer
Industry UsageCommon in insurance companies, third-party administratorsUsed in insurance companies, claims departments
Job FocusHandling claims inquiries, customer service, initial claim reviewProcessing claims, data entry, verifying information

Both roles involve working with insurance claims, often requiring similar credentials and industry experience. The main difference is that Insurance Claims Associate Remote emphasizes customer interaction and initial claim handling in a remote setting, while Insurance Claims Processor focuses more on data processing and verification, which can be in-office or remote.

What are some of the main challenges faced by remote Insurance Claims Associates, and how can they be overcome?

One of the key challenges for remote Insurance Claims Associates is maintaining effective communication with both clients and internal teams, especially when handling complex claims. Staying organized and using digital collaboration tools can help bridge the gap and ensure timely follow-ups. Additionally, remote associates may need to be proactive in seeking support or clarification on policy details and claim procedures. Regular check-ins with supervisors and participating in virtual training sessions can help address these challenges and foster professional growth in a remote setting.

What are the key skills and qualifications needed to thrive as an Insurance Claims Associate (Remote), and why are they important?

To thrive as an Insurance Claims Associate (Remote), you need strong analytical skills, attention to detail, and a background in insurance or related fields, often supported by a high school diploma or relevant certifications. Familiarity with claims management software, document processing systems, and Microsoft Office Suite is typically required. Exceptional communication, problem-solving abilities, and time management are standout soft skills for remote collaboration and customer service. These skills are crucial to efficiently process claims, ensure accuracy, and deliver a positive experience for policyholders in a virtual work environment.
What are popular job titles related to Insurance Claims Associate Remote jobs in Virginia? For Insurance Claims Associate Remote jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Associate Remote jobs in Virginia look for? The top searched job categories for Insurance Claims Associate Remote jobs in Virginia are:
What cities in Virginia are hiring for Insurance Claims Associate Remote jobs? Cities in Virginia with the most Insurance Claims Associate Remote job openings:
Insurance Claims Associate Remote jobs near you

Claims Examiner II

Markel International

Richmond, VA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be responsible for the resolution of moderate complexity and moderate exposure first party property claims in multiple jurisdictions. The position will have increased responsibility for decision making within their authority and work under general direction from their manager.

Job Responsibilities

  • Typically handles low to moderate low exposure claims.
  • Confirms coverage of claims by reviewing policies and documents submitted in support of claims. Analyzes coverage and communicates coverage positions.
  • Ability to draft coverage position letters independently
  • Utilizes acceptable investigation claims handling and settlement techniques that achieve cost effective and timely closure results by obtaining, reviewing and analyzing documentation, policy provisions and other records.
  • Conducts, coordinates, and directs investigation into loss facts and extent of damages
  • Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure
  • Sets reserves within authority or makes recommendations concerning reserve changes to manager
  • Utilizes diary system to pro-actively resolve outstanding issues and to ensure timely processing and closure of the claim.
  • Negotiates and settles claims directly with claimant
  • Prepares reports by collecting and summarizing information
  • Participates in special projects or assists other team members as requested
  • Ability to travel to industry conferences or meetings, if required.
  • Provides timely service throughout the life cycle of the claim by meeting all service level agreements, initiating timely contact to all appropriate parties, and responding to incoming inquiries according to company policy and procedures.
  • Identifies subrogation opportunities and fraud potential and makes appropriate referrals
  • Strong emphasis on customer service to both internal and external customers

Education

  • Bachelor's degree or equivalent work experience
  • Advanced degree, or focused technical degree a plus

Certification

  • Must have (preferred) or be eligible to receive claims adjuster license
  • Successful completion of basic insurance courses or achievement of industry designation (INS, IEA, AIC, ARM, SCLA, CPCU) preferred

Work Experience

  • Minimum of two + years of claims handling experience or equivalent combination of education and experience
  • Knowledge of insurance industry or claims handling preferred, or
  • Successful completion of two years as an Associate Claims Specialist preferred.

Skill Sets

  • Excellent written and oral communication skills
  • Strong analytical and problem solving skills
  • Strong organization and time management skills
  • Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)
  • Ability to work in a team environment
  • Strong desire for continuous improvement

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Who we are:

Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We're all about people | We win together | We strive for better

We enjoy the everyday | We think further

What's in it for you:

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

  • We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.

  • All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.

  • We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Are you ready to play your part?

Choose 'Apply Now' to fill out our short application, so that we can find out more about you.

Caution: Employment scams

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:

  • All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.

  • All legitimate communications with Markel recruiters will come from Markel.com email addresses.

We would also ask that you please report any job employment scams related to Markel to rarecruiting@markel.com.

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.

Should you require any accommodation through the application process, please send an e-mail to therarecruiting@markel.com.

No agencies please.

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