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Insurance Claims Assistant Jobs in Sun Prairie, WI

UW Health

Optician

Madison, WI · On-site

$17.50 - $22.50/hr

Join the UW Health Eye Care Team who provides comprehensive care to patients of all ages. * Assist ... processing insurance claims Preferred * Optical lab training and/or optometric technician ...

First Choice Dental

Treatment Coordinator Ortho

Madison, WI · On-site

$19.50 - $25.25/hr

Collaborate closely with orthodontists, dental assistants, and administrative staff to streamline ... insurance claims, reducing administrative errors and delays. Preferred skills such as bilingual ...

UWHealth

Optician

Madison, WI · On-site

$17.50 - $22.50/hr

Join the UW Health Eye Care Team who provides comprehensive care to patients of all ages. Assist ... with processing insurance claims Preferred Optical lab training and/or optometric technician ...

Agrace

Benefit & Compensation Analyst (on site)

Madison, WI · On-site

$70K - $87K/yr

Review and evaluate self-funded health insurance claims data with assistance from our benefits ... * Assist in the development and facilitation of supervisory training programs, especially ...

Agrace

Benefit & Compensation Analyst (on site)

Madison, WI · Remote

$70K - $87K/yr

Review and evaluate self-funded health insurance claims data with assistance from our benefits ... * Assist in the development and facilitation of supervisory training programs, especially ...

UW Health

Optician

Madison, WI · On-site

$21.70 - $32.55/hr

... ages. • Assist patients with selecting the right fit, shape, style of eyewear and dispense ... insurance claims Preferred • Optical lab training and/or optometric technician experience ...

UWHealth

Optician

Madison, WI · On-site

$17.50 - $22.50/hr

Join the UW Health Eye Care Team who provides comprehensive care to patients of all ages. * Assist ... processing insurance claims Preferred * Optical lab training and/or optometric technician ...

UW Health

Optician

Madison, WI · On-site

$17.50 - $22.50/hr

Join the UW Health Eye Care Team who provides comprehensive care to patients of all ages. * Assist ... processing insurance claims Preferred * Optical lab training and/or optometric technician ...

UW Health

Optician

Madison, WI · On-site

$21.70 - $32.55/hr

Join the UW Health Eye Care Team who provides comprehensive care to patients of all ages. * Assist ... processing insurance claims Preferred * Optical lab training and/or optometric technician ...

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All JobsInsurance Claims JobsInsurance Claims Assistant JobsInsurance Claims Assistant Jobs in Sun Prairie, WI

Insurance Claims Assistant information

See Sun Prairie, WI salary details

$9

$21

$44

How much do insurance claims assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for insurance claims assistant in Sun Prairie, WI is $21.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $25.05 per hour, depending on experience, location, and employer.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What cities near Sun Prairie, WI are hiring for Insurance Claims Assistant jobs?

Cities near Sun Prairie, WI with the most Insurance Claims Assistant job openings:

Insurance Claims Assistant jobs near you
Infographic showing various Insurance Claims Assistant job openings in Sun Prairie, WI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 1% Temporary, and 6% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $44,229 per year, or $21.3 per hour.

Customer Service Representative - State Farm Agent Team Member

Dawn Goplin - State Farm Agent

Madison, WI • On-site

$40K - $50K/yr

Full-time

Medical, Retirement, PTO

Re-posted 22 days ago

Job description

Benefits:
  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
Our agency opened in 2004 and has grown into a team of nine who are focused on kindness, education, and doing what’s best for our customers. Before becoming an agent, I worked in two corporate roles with State Farm and also spent time as a team member, which gave me a well-rounded understanding of the business and how to support both customers and staff.
Our team enjoys bonuses, paid time off, schedule flexibility, and the opportunity to earn reward trips when goals are met. We also offer a 401(k) and health benefits to support long-term success and stability. Our office culture is built around kindness, teamwork, and education. We focus on helping customers understand their options so they can make the best decisions for themselves. We set quarterly goals, celebrate achievements, and spend time team bonding along the way.
We’re looking for someone who is positive, coachable, and motivated to improve a little more each day. If you enjoy helping others and want to grow in a supportive, goal-oriented environment, this could be a great place to build your career.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Dawn Goplin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 
RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.