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Insurance Claims Assistant Jobs in Red Bank, NJ (NOW HIRING)

Jencap

Claims Assistant-Entry Level

Red Bank, NJ · Hybrid

$19.25 - $24.25/hr

The Claims Assistant- Will work full time in our Red Bank, NJ Office - Or a Hybrid Schedule in ... Insurance knowledge strongly preferred but no required. * Strong written and verbal communication ...

Jencap

Claims Assistant-Entry Level

Red Bank, NJ · On-site

$19.25 - $24.25/hr

We are one of the largest wholesale insurance intermediaries in the United States with expertise in ... The Claims Assistant- Will work full time in our Red Bank, NJ Office - Or a Hybrid Schedule in ...

Jencap

Claims Assistant-Entry Level

Red Bank, NJ

$19.25 - $24.25/hr

We are one of the largest wholesale insurance intermediaries in the United States with expertise in ... The Claims Assistant- Will work full time in our Red Bank, NJ Office - Or a Hybrid Schedule in ...

Tmhcc

Lead Healthcare Claims Assistant

New York, NY · Hybrid

$29.90 - $51.35/hr

More than an insurance company, we are an organization built on innovation, unity, and trust. At ... * Assist other claims personnel as needed during the claims process and ensure adherence to ...

AccessWave

Insurance Account Manager

Red Bank, NJ

$65K - $85K/yr

... claims. * Assist clients with policy applications, renewals, and updates. * Client Management ... Review and process insurance claims, ensuring all necessary documentation is provided. * Coordinate ...

AccessWave

Insurance Account Manager

Red Bank, NJ · On-site

$65K - $85K/yr

... claims. * Assist clients with policy applications, renewals, and updates. * Client Management ... Review and process insurance claims, ensuring all necessary documentation is provided. * Coordinate ...

Suffolk Construction

Claims Specialist

New York, NY · Hybrid

Report new incidents to the appropriate insurance carriers. * Assist with risk transfer efforts ... Review progress of claims internally, providing a well-documented action plan. * Attend conferences ...

Cna

General Liability Claims Specialist

New York, NY · Hybrid

At CNA, we strive to create a culture in which people know they matter and are part of something ... Solid working knowledge of the commercial insurance industry, products, policy language, coverage ...

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All JobsInsurance Claims JobsInsurance Claims Assistant JobsInsurance Claims Assistant Jobs in Red Bank, NJ

Insurance Claims Assistant information

See Red Bank, NJ salary details

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$46

How much do insurance claims assistant jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for insurance claims assistant in Red Bank, NJ is $22.43, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $26.39 per hour, depending on experience, location, and employer.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What are the most commonly searched types of Insurance Claims jobs in Red Bank, NJ?

The most popular types of Insurance Claims jobs in Red Bank, NJ are:

What cities near Red Bank, NJ are hiring for Insurance Claims Assistant jobs?

Cities near Red Bank, NJ with the most Insurance Claims Assistant job openings:

Insurance Claims Assistant jobs near you
Infographic showing various Insurance Claims Assistant job openings in Red Bank, NJ as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $46,652 per year, or $22.4 per hour.

Claims Assistant-Entry Level

Red Bank, NJ • Hybrid

Jencap
Insurance Services • 501 - 1,000 employees
Learn more about Jencapexternal

$19.25 - $24.25/hr

Full-time

Medical, Retirement

Re-posted 6 days ago

Job description

This role provides administrative and operational support to the Claims Manager within the delegated authority claims function. This role is responsible for accurate claim setup, file organization, documentation, and deadline tracking. It also involves communication with third parties, and routine reporting to help ensure claims are managed efficiently and in alignment with internal standards and service level agreements (SLAs).

The Claims Assistant- Will work full time in our Red Bank, NJ Office  - Or a Hybrid Schedule in Worcester, MA Office

Responsibilities:

  • Open new claims in the claims management system; capture required loss and policy information; assign to independent adjusters as directed; and establish diaries and reporting timelines in accordance with Claims Manager direction and SLAs
  • Assemble and maintain complete electronic claim files, ensuring key documents are indexed, stored, and retrievable for audits and internal/external requests
  • Prepare and submit claim files and supporting documentation to third parties (e.g., coverage counsel, subrogation vendors, carriers, and other partners) as instructed
  • Run and distribute routine reports (e.g., monthly claim bordereaux and status reports) and support ad hoc reporting requests from Claims and Underwriting
  • Assist with payment processing by coordinating required approvals and accurately recording payment activity in applicable systems
  • Process loss run requests for delegated authority accounts, ensuring accuracy and timely delivery to internal stakeholders and external partners
  • For claims reported to carriers where Jencap does not hold delegated authority, complete claim entry, file documentation, and support coordination with the carrier and assigned adjusters
  • Review and update claims procedures and desk guides as needed to support consistent workflows and compliance, as directed by the Claims Manager

Requirements

  • 2-3 Years Prior Experience with Excel reporting, working in multiple systems and workstreams required. 
  • Insurance knowledge strongly preferred but no required.
  • Strong written and verbal communication skills, with the ability to interact professionally with internal partners and third parties
  • This role requires a customer service mindset and responsiveness when supporting Underwriting, Claims, carriers, adjusters, and other external partners
  • Proficiency in Microsoft Word and Excel, including the ability to format and maintain reports
  • Strong attention to detail, organization, and follow-through; able to manage confidential information appropriately
  • Self-motivated with the ability to work independently while collaborating effectively with the broader team
  • Ability to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced environment

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to; comprehensive health care coverage, a 401k plan, and tuition reimbursement.  Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate. 

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