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Insurance Claims Assistant Jobs in Elizabeth, NJ

Tokio Marine HCC

Claims Assistant II

Manhattan, NY · On-site

$56K - $85K/yr

About TMHCC Tokio Marine HCC (TMHCC) brings 50 years of service to the specialty insurance industry ... claim process. * Assist Claims Attorneys with the management of litigation including initial ...

New

Tmhcc

Lead Healthcare Claims Assistant

New York, NY · Hybrid

$29.90 - $51.35/hr

More than an insurance company, we are an organization built on innovation, unity, and trust. At ... * Assist other claims personnel as needed during the claims process and ensure adherence to ...

AON PLC

VP - Insurance, Claims & Strategy

Manhattan, NY · On-site

$250 - $275/hr

This role will oversee complex claims activity, assist with insurance program renewals, and provide guidance to portfolio companies on risk management and insurance matters. The position supports a ...

AON PLC

Tax Insurance Claims Lawyer - VP

Manhattan, NY · On-site

$242 - $315/hr

Engage in claim advocacy and negotiating resolutions where appropriate * Assist with the collection and review of tax insurance claims data * Help to produce thought leadership publications including ...

Aon

Tax Insurance Claims Lawyer - VP

Manhattan, NY · On-site

$242K - $315K/yr

Engage in claim advocacy and negotiating resolutions where appropriate * Assist with the collection and review of tax insurance claims data * Help to produce thought leadership publications including ...

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All JobsInsurance Claims JobsInsurance Claims Assistant JobsInsurance Claims Assistant Jobs in Elizabeth, NJ

Insurance Claims Assistant information

See Elizabeth, NJ salary details

$9

$21

$45

How much do insurance claims assistant jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for insurance claims assistant in Elizabeth, NJ is $22.00, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $25.87 per hour, depending on experience, location, and employer.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What cities near Elizabeth, NJ are hiring for Insurance Claims Assistant jobs?

Cities near Elizabeth, NJ with the most Insurance Claims Assistant job openings:

Insurance Claims Assistant jobs near you
Infographic showing various Insurance Claims Assistant job openings in Elizabeth, NJ as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $45,751 per year, or $22 per hour.

Claims Assistant II

Manhattan, NY • On-site

Tokio Marine HCC
Insurance Services • 1 - 5K employees

9.5

Company rating: 9.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

7th of 311 rated insurance

Great coworkers

People enjoy working here

Good employer

Learn more about Tokio Marine HCCexternal

$56K - $85K/yr

Other

Retirement, PTO

Posted 3 days ago

New

Job description

About TMHCC
Tokio Marine HCC (TMHCC) brings 50 years of service to the specialty insurance industry, today offering over 100 products to commercial customers in 180 countries around the world. Every policy we write is special, enabling our clients to do amazing things. From insuring the crops that feed us to the rock concerts that entertain us, to rescuing international travelers in trouble.
Organic growth and over 60 successful acquisitions have grown our 2023 Gross Written Premium (GWP) to over $7.5 Billion. Our workforce has grown to 4,300 worldwide ... big, but not so big that you cannot make a difference. Our Good Company values, including integrity, empowerment, and commitment to customer service, and a culture of innovation, communication, and collaboration make TMHCC a great place to work.
***HYBRID ROLE IN PURCHASE, NY 3 days in office 2 days WFH***
What We Offer
  • Competitive salary and employee benefit package
  • Strong learning culture
  • Growth perspectives
  • 6% 401K match
  • 20 days of PTO and 2 Floating Days
  • Paid parental leave
  • An opportunity to love what you do
Job Summary
Under supervision, performs a variety of primarily routine tasks associated with the processing of claims and the maintenance of associated records.
Key Responsibilities
Relying on limited experience and knowledge, this role is responsible for accomplishing the following assignments. These assignments are varied in nature and frequently non-routine.
  • Perform initial and ongoing claims processing including setting up claims files for multiple lines of business, performing data entry, scanning documents, and preparing loss runs.
  • Set up and maintain a diary of follow-up and deadline dates.
  • Scanning mail and labeling/printing documents into appropriate file.
  • Set up Travel Arrangements (airline, hotel, car services for Claims Attorneys) and enter travel expenses.
  • Set up and maintain a registry of claim checks to be distributed.
  • Review claim documents and prepare a basic summary detailing claim specifics.
  • Respond to and contact claimants, insured, and other related parties to obtain and relay basic information concerning the claim process.
  • Assist Claims Attorneys with the management of litigation including initial contact with defense counsel and supplying defense counsel with all relevant documentation during the life of a claim.
  • Draft, prepare, and process various types of correspondence including acknowledgement of new claims, coverage position letters, indemnity/expense checks, etc.
  • Perform incoming and outgoing mail distribution.
  • Provide ad hoc information as requested to support current work and special projects.
  • Assist other claims personnel as needed during the claims process including setting up claim files or other associated tasks.
  • Perform general clerical duties such as copying, faxing, filing, data entry, indexing, scanning documents, preparing labels, answering phones, and operating departmental office equipment.
Competencies
Planning
• Follow work plans, established timelines, and pre-defined goals for assigned work.
• Meet commitments on deadlines.
Communication
• Develop strong customer focus and high service level relationship with clients.
Cost Management
• Perform work thoroughly in a cost-efficient manner and at a high productivity level.
• Utilize company resources effectively.
Business Controls and Policies
• Comply with all corporate policies and procedures.
• Take all reasonable steps to safeguard company assets against waste, loss, unauthorized use and misappropriation.
• Report any breakdown in controls to a supervisor or manager.
People Management
• No people management responsibility
• May assist in orienting and training less experienced employees.
Education
Minimum High School or GED preferred 2 Year / Associate Degree
Experience
2 Years of relevant and progressive administrative, clerical experience.
Other
  • Possess and have ability to apply basic knowledge of principles, practices, and procedures
  • Good written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy
  • Good organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously
  • Intermediate proficiency and experience using Microsoft Office package (Excel, Access, PowerPoint, Word)
  • Ability to review and revise correspondence
  • Excellent interpersonal skills
Tokio Marine HCC is an equal opportunity employer that values diversity and inclusion. We offer competitive compensation, comprehensive benefits, and professional growth opportunities within a global organization.
The pay range for this position is $56,800-$85,200 which includes geographic adjustments, where applicable. The pay range is the range THMCC, in good faith, believes is the range of compensation for this role at the time of this posting. The hired applicant will be offered pay within the entire range based on the candidate's geographic location, qualifications, work experience, education, and/or skill level. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of color, race, sex, national origin, sexual orientation, religion, age, veteran status, disability, pregnancy, citizenship status, genetic information, or any other basis protected by federal, state, or local pay equity laws. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction or challenge the accuracy of the background report.
The Company will consider for employment all qualified applicants, including
those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, such as the Violent Crime Control and Law Enforcement Act of 1994 (18 USC
  • 1033(e))(the "VCCLEA"), which restricts financial institutions and insurers such as TMHCC from employing individuals with certain types of criminal convictions. Where the hiring and employment of individuals is not restricted by the foregoing, the Company will consider qualified applicants with arrest or conviction history in compliance with applicable law such as the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance, the San Diego Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance.

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