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Insurance Claims Associate Jobs in Red Bank, NJ (NOW HIRING)

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Claims Investigator

New York, NY ยท On-site

$60K - $75K/yr

Daniel J. Hannon & Associates, Inc. (DJH) is a Long Island-based insurance claims adjusting/investigating firm which works on behalf of insurance companies, TPAs, law firms and municipalities ...

Provide legal advice to claims organization and business leaders on complex insurance claims ... This applies to all applicants and associates. GEICO also provides a work environment in which each ...

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Insurance Claims Associate information

See Red Bank, NJ salary details

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How much do insurance claims associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for insurance claims associate in Red Bank, NJ is $21.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.70 per hour, depending on experience, location, and employer.

What does an insurance claims associate do?

An Insurance Claims Associate is responsible for processing and evaluating insurance claims submitted by clients. Their main duties include reviewing claim forms, gathering necessary documentation, assessing the validity of claims, and communicating with policyholders, adjusters, and other parties involved. They ensure that claims are handled efficiently and accurately, following company policies and regulatory guidelines. Claims Associates play a key role in providing customer service and resolving issues related to claims. Their work helps determine the amount of compensation or coverage due to clients.

What are the key skills and qualifications needed to thrive as an insurance claims associate?

To thrive as an Insurance Claims Associate, you need strong analytical skills, attention to detail, and a foundational knowledge of insurance policies, typically supported by a relevant degree or prior experience in insurance or customer service. Familiarity with claims management software, document management systems, and sometimes industry certifications like AIC (Associate in Claims) are often required. Excellent communication, negotiation, and problem-solving skills help in managing client interactions and resolving disputes efficiently. These abilities ensure accurate claims processing, customer satisfaction, and compliance with regulatory standards.

What are the main challenges insurance claims associates face when managing multiple claims simultaneously?

Insurance Claims Associates often handle numerous claims at once, which can be challenging due to varying complexities, tight deadlines, and the need to maintain accuracy. Balancing thorough investigations with efficient processing is crucial, as is clear communication with clients, adjusters, and other stakeholders. Strong organizational skills and the ability to prioritize urgent tasks help Associates manage their workload effectively while ensuring customer satisfaction and compliance with company policies.

Is being an insurance claims associate hard?

Insurance claims associates handle claims processing, which involves attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, dealing with complex cases, and meeting deadlines, but it is manageable with proper training and experience.

Is insurance claims a stressful job?

Insurance claims associates often handle complex cases that require attention to detail and customer communication, which can be stressful during high workload periods or when dealing with difficult claimants. The job may involve tight deadlines and the need to balance accuracy with efficiency, but stress levels vary depending on the work environment and individual coping skills.

What are the responsibilities of an insurance claims associate?

An insurance claims associate reviews and processes insurance claims by verifying policy details, assessing damages, and determining claim validity. They communicate with clients, adjusters, and providers, often using claims management software, to ensure accurate and timely resolution of claims. Attention to detail and knowledge of insurance policies are essential for this role.

What are the most commonly searched types of Insurance Claims jobs in Red Bank, NJ?

The most popular types of Insurance Claims jobs in Red Bank, NJ are:

What cities near Red Bank, NJ are hiring for Insurance Claims Associate jobs?

Cities near Red Bank, NJ with the most Insurance Claims Associate job openings:

Infographic showing various Insurance Claims Associate job openings in Red Bank, NJ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $44,799 per year, or $21.5 per hour.

Programs Claims Associate North America

AXIS Capital

Red Bank, NJ โ€ข Hybrid

$18.25 - $24.75/hr

Full-time

Medical, Retirement, PTO

Posted 4 days ago


Job description

This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance.ย  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.ย  As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any basis prohibited by the laws that govern its operations.

AXIS Capital,
Programs Claims Associate, North America

About AXIS

This is your opportunity to join AXIS Capital - a leading provider of specialty insurance and global reinsurance. We give people and organizations the confidence to take necessary risks in the pursuit of their goals and ambitions. Our strength is grounded in our people and culture, which encourages collaboration, diversity, and entrepreneurialism.

Life at AXIS

  • Hybrid work model: We value work-life balance and offer flexibility to our employees through a hybrid work model
  • Diverse and inclusive environment: We celebrate diversity and strive to create an inclusive environment for all employees
  • Career growth opportunities: We are committed to your professional development and offer various opportunities for growth advancement
  • Social impact initiatives: We believe in making a difference and support various social and environmental causes

Job Description

AXIS is seeking a Programs Claims Associate to join our North America Claims team and support the continued growth of AXIS' Programs business in North America. As a direct report to the Head of North America Programs Claims, the successful candidate will be responsible for supporting the quality, accuracy, and performance of Program claims. Working under supervision, this role will develop skills in investigating, evaluating, negotiating, and resolving insurance claims while gaining hands-on experience with coverage analysis, claim strategy, vendor coordination, and fair claim outcomes for policyholders.

This role will also be responsible for delivering the AXIS North America Claims value proposition engaging with stakeholders, brokers, and insureds to ensure constant communication and service engagement distinguishes AXIS claims every day.

This role will lead and develop a team of claims professionals to provide best-in-class service and are responsible for:

< >Oversight of Programs Claims for a wide variety of TPAs in various jurisdictions and reporting to the Head of Programs claims

Ensures understanding and administration of claim policies, procedures, and practices in accordance with company and policy standards

Triaging of first notification of loss, efficiently utilizing an established network of service providers

Approve accurate claim reserves and make referrals to Head of Programs claims where necessary

Review policy wordings to validate coverage for claims and escalate any issues arising

Prepare coverage positions to be reviewed and approved by the Head of Programs claims

Work closely with TPAs, Independent Adjusters, external legal advisors and MGAs ensuring a premier claims service to clients is maintained, escalating issues as appropriate

Develop a working knowledge of the legal frameworks and claims handling practices relevant to the jurisdictions in which the claims arise

Monitor and investigate assigned claims and develop a resolution strategy

Maintain satisfactory levels of productivity / claims handling cycle time.

Continue job skill development through training.

Responsible for Cycle time, Severity, Quality of claims, Customer Satisfaction level, Professional development of self

Additional responsibilities for this role include validation of indemnity and fee payments, ensuring these are processed accurately and promptly, including monitoring and processing of claims bordereaux and ISO searches and reporting,

< >Axis Culture and Values - everyday demonstrate the Axis behaviors that support and align with AXIS values: People, Decisiveness, Excellence and Stronger Together

KEY SKILLS & ABILITIES:

< >Bachelor's degree or 3+ years of equivalent claims handling/underwriting experience in lieu of degreeClaims adjuster license highly preferredExperience or exposure to handling commercial Programs claims on behalf of a syndicate, insurance company, broker, loss adjuster or solicitor preferredExcellent multi-tasking and time management skills are requiredExcellent written and verbal communication skills, to liaise with numerous customers, both internal and externalIntermediate to Advanced experience with Excel, Word and PowerPoint preferableExperience with OneNote and Office Products including Outlook highly desiredAbility to successfully work in hybrid and self-directed work environment

For this position, we currently expect to offer a base salary in the range of $65,000 - $95,000. Your salary offer will be based on an assessment of a variety of factors including your specific experience and work location.

In addition, you will be offered competitive target incentive compensation, with awards based on overall corporate and individual performance. On top of this, you will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more.

Where this role is based in the United States of America, this role isExemptfor FLSA purposes.

This posting is for an existing vacancy.