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Insurance Claims Assistant Jobs in Madison, AL (NOW HIRING)

Food City

Pharmacy Tech (Certified)

Huntsville, AL · On-site

$15.50 - $19/hr

Place completed prescriptions in pick-up area. * Assist in preparing insurance claims and verify payments. * Help customers find over-the-counter products. * Maintain a clean department and work area ...

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All JobsInsurance Claims JobsInsurance Claims Assistant JobsInsurance Claims Assistant Jobs in Madison, AL

Insurance Claims Assistant information

See Madison, AL salary details

$8

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$39

How much do insurance claims assistant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for insurance claims assistant in Madison, AL is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $22.07 per hour, depending on experience, location, and employer.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

How to become an insurance claims assistant?

To become an insurance claims assistant, candidates typically need a high school diploma or equivalent, strong organizational and communication skills, and familiarity with insurance policies and claims processes. Some employers prefer candidates with customer service experience or relevant certifications, such as the Certified Claims Professional (CCP), and proficiency in computer software like claim management systems. On-the-job training is common, and the role often requires attention to detail and the ability to handle sensitive information.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.

What are the most commonly searched types of Insurance Claims jobs in Madison, AL?

The most popular types of Insurance Claims jobs in Madison, AL are:

What cities near Madison, AL are hiring for Insurance Claims Assistant jobs?

Cities near Madison, AL with the most Insurance Claims Assistant job openings:

Insurance Claims Assistant jobs near you

Pharmacy Tech (Certified)

Food City

Huntsville, AL • On-site

$15.50 - $19/hr

Part-time

Medical, Dental, Life, Retirement, PTO

Re-posted 3 days ago

Food City rating

5.1

Company rating: 5.1 out of 10

Based on 660 frontline employees who took The Breakroom Quiz

101st of 122 rated grocery stores

Job description

Essential Job Functions:
  • Successful completion of the Course Work and Examination for Certification from the PTCB or ICPT Pharmacy Certification Boards.
  • If allowed by State Regulation, and authorized by the Pharmacist in Charge, receive oral prescriptions from prescribers or prescribers' authorized designees. (This refers primarily to new telephone prescriptions.)
  • Provide and promote efficient and courteous service to customers at all times.
  • Answer telephone and handle questions that do not require a pharmacist's expertise or judgment.
  • Receive written prescriptions or telephone refill requests.
  • Gather information needed to prepare prescriptions.
  • Record information needed before prescriptions can be dispensed.
  • Store written prescriptions forms after prescriptions are dispensed.
  • Enter data into computer.
  • Stock over the counter products.
  • Place completed prescriptions in pick-up area.
  • Assist in preparing insurance claims and verify payments.
  • Help customers find over-the-counter products.
  • Maintain a clean department and work area.
  • Assist in maintaining and stocking pharmacy department supplies.
  • Additional job duties may be assigned as needed.
  • Operate cash register.

Benefits of working for Food City:
401(k) with company match, Employee Stock Ownership Plan, Weekly Pay Checks with Direct Deposit, Company paid Life and Disability Insurance, Medical Plan with wellness benefits, Dental Plan, Paid Holidays, Paid Vacations, Associate Offers, and so much more!
About Food City:
Food City is a privately held, family-owned company with a driving mission to 'run the best store in town.' Dedicated to giving back to the communities we serve, we encourage our associates to get involved with their local civic organizations. We consider our associates to be our greatest asset. Over 13% of the company is currently owned by our associates through our employee stock ownership plan, promoting tremendous pride in the services and products we provide. Whether your passion is baking, accounting, or trucking, Food City has a promising career opportunity for you. We offer flexible schedules to ensure our associates have ample time to spend with family and friends. If you're looking for a great career or the opportunity to try something different, consider becoming part of the Food City family.

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