ZipRecruiter

Log In

1

Insurance Claims Assistant Jobs in Puerto Rico (NOW HIRING)

O'Reilly Auto Parts

Installer Service Specialist

Caguas, PR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... as needed. Assist with customer labor claims, making sure they are processed quickly and ... Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) * Team Member ...

O'Reilly Auto Parts

Installer Service Specialist

Caguas, PR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... as needed. Assist with customer labor claims, making sure they are processed quickly and ... Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) * Team Member ...

O'Reilly Auto Parts

Installer Service Specialist

Yauco, PR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... as needed. Assist with customer labor claims, making sure they are processed quickly and ... Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) * Team Member ...

O'Reilly Auto Parts

Installer Service Specialist

Aguada, PR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... as needed. Assist with customer labor claims, making sure they are processed quickly and ... Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) * Team Member ...

O'Reilly Auto Parts

Installer Service Specialist

San Juan, PR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... as needed. Assist with customer labor claims, making sure they are processed quickly and ... Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) * Team Member ...

O'Reilly Auto Parts

Installer Service Specialist

Carolina, PR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... as needed. Assist with customer labor claims, making sure they are processed quickly and ... Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) * Team Member ...

O'Reilly Auto Parts

Installer Service Specialist

Hatillo, PR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... as needed. Assist with customer labor claims, making sure they are processed quickly and ... Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) * Team Member ...

The Condado Plaza Hotel

PR · On-site

... * Assist and counsel department heads in the interpretation and analysis of financial data ... Knowledge of insurance, employee benefits, claims and liability. * Ability to read, write, and ...

The Condado Plaza Hotel

PR · On-site

... * Assist and counsel department heads in the interpretation and analysis of financial data ... Knowledge of insurance, employee benefits, claims and liability. * Ability to read, write, and ...

previous page

Showing results 21-32

All JobsInsurance Claims JobsInsurance Claims Assistant JobsInsurance Claims Assistant Jobs in Puerto Rico

Insurance Claims Assistant information

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What are the most commonly searched types of Insurance Claims jobs in Puerto Rico?

The most popular types of Insurance Claims jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Insurance Claims Assistant jobs?

Cities in Puerto Rico with the most Insurance Claims Assistant job openings:

Insurance Claims Assistant jobs near you
Infographic showing various Insurance Claims Assistant job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Installer Service Specialist

O'Reilly Auto Parts

Caguas, PR • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

O'Reilly Auto Parts rating

5.3

Company rating: 5.3 out of 10

Based on 1,891 frontline employees who took The Breakroom Quiz

547th of 734 rated retailers

Job description

The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store's installer counter. This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Work with installers/professional customers to develop sales relationships.
Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner.
Ensure delivery vehicles are serviced and maintained according to company standards.
Ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices.
Works with Sales Specialists/Territory Sales Managers to provide superior service to professional customers.
Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store.
Ensures customers' new core and warranty returns are picked up and credited in a timely manner.
Audit customer returns for warranty abuse and makes sure all returns are tagged/labeled correctly.
Assist on front counter as needed and, on the retail counter as needed.
Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed.
Assist with customer labor claims, making sure they are processed quickly and efficiently.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Strong background in mechanics.
Above average communication skills.
Desired:
Hands-on knowledge of automotive repairs.
ASE Certification.
Fluency in multiple languages (Spanish is highly desired).
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
  • Competitive Wages & Paid Time Off
  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One
  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
  • Team Member Health/Wellbeing Programs
  • Tuition Educational Assistance Programs
  • Opportunities for Career Growth

O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.

What O'Reilly Auto Parts employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply