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Insurance Claims Assistant Jobs in Iowa (NOW HIRING)

Weitz

Claims Manager I

Des Moines, IA · On-site

Administer and track construction-related claims and disputes from initial notice through final resolution (excluding Workers Compensation claims) * Assist with insured and uninsured construction ...

Berkley

Claims Specialist

Urbandale, IA · On-site

Berkley Corporation , and all member insurance companies, are rated A+ (Superior) by A.M. Best ... Utilizes Claims staff to assist with investigation. Coordinate investigation with Subrogation and ...

Berkley

Claims Specialist

Urbandale, IA · On-site +1

Berkley Corporation , and all member insurance companies, are rated A+ (Superior) by A.M. Best ... Utilizes Claims staff to assist with investigation. Coordinate investigation with Subrogation and ...

Berkley

Claims Specialist

Urbandale, IA · On-site +1

Rated Best Places to Work 2020, 2022 and 2024 by Business Insurance, by Business Insurance ... Utilizes Claims staff to assist with investigation. Coordinate investigation with Subrogation and ...

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All JobsInsurance Claims JobsInsurance Claims Assistant JobsInsurance Claims Assistant Jobs in Iowa

Insurance Claims Assistant information

See Iowa salary details

$9

$20

$42

How much do insurance claims assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for insurance claims assistant in Iowa is $20.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $24.13 per hour, depending on experience, location, and employer.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

How to become an insurance claims assistant?

To become an insurance claims assistant, candidates typically need a high school diploma or equivalent, strong organizational and communication skills, and familiarity with insurance policies and claims processes. Some employers prefer candidates with customer service experience or relevant certifications, such as the Certified Claims Professional (CCP), and proficiency in computer software like claim management systems. On-the-job training is common, and the role often requires attention to detail and the ability to handle sensitive information.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.
What are the most commonly searched types of Insurance Claims jobs in Iowa? The most popular types of Insurance Claims jobs in Iowa are:
What cities in Iowa are hiring for Insurance Claims Assistant jobs? Cities in Iowa with the most Insurance Claims Assistant job openings:
Insurance Claims Assistant jobs near you
Infographic showing various Insurance Claims Assistant job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $42,698 per year, or $20.5 per hour.

Claims Manager I

Weitz

Des Moines, IA • On-site

Full-time

Life, Retirement, PTO

Posted 9 days ago

Job description

The Weitz Company is hiring a Claims Manager I to support the administration, analysis, documentation, and resolution of construction-related claims and disputes incurred by the company. This role works closely with the Legal, Risk Management, Operations, and project teams to manage both insured and uninsured construction-related claims arising from project operations. The Claims Manager I serves as a key coordinator among project teams, insurance carriers, brokers, adjusters, consultants, attorneys, subcontractors, and other stakeholders to facilitate timely and effective claim resolution.
The Weitz Company has been Building a Better Way since 1855. We are a full-service construction company, general contractor, design-builder, and construction manager with office locations throughout the United States. We believe our employees to be our most valuable asset, and we are committed to growing a diverse and inclusive culture that inspires, motivates, and continuously improves.
What You'll Do:
  • Administer and track construction-related claims and disputes from initial notice through final resolution (excluding Workers Compensation claims)
  • Assist with insured and uninsured construction claims including liability, builders' risk, property damage, subcontractor default insurance (SDI), professional liability, pollution, defective work, delay, warranty, payment, and subcontractor disputes
  • Coordinate collection and organization of project records, contracts, schedules, correspondence, invoices, photographs, daily reports, and other claim documentation
  • Maintain electronic claim files and litigation support files
  • Prepare claim summaries, chronologies, exposure analyses, and status reports
  • Assist in preparation of proof of loss submissions and insurance recovery packages
  • Support the Legal department with responses to law firms, insurers, claimants, subcontractors, owners, and regulatory agencies
  • Review contracts and insurance policies to identify and monitor notice provisions, indemnity obligations, and recovery opportunities
  • Maintain claim activity and documentation within the Risk Management Information System (RIMS)
  • Prepare claim activity, exposure, and recovery reports

What We're Looking For:
  • Education:
    • Bachelor's degree in Risk Management, Insurance, Business, Construction Management, Legal Studies, Finance, or related field preferred
  • Experience:
    • 3+ years of experience in construction claims, insurance claims, legal support, risk management, contract administration, or project administration required
  • Skills:
    • Ability to thoroughly review and understand contracts and insurance policies
    • Analytical with a high attention to detail
    • Organized and comfortable balancing multiple projects or requests
    • Excellent written and verbal communication skills
    • Ability to build strong relationships across the organization
    • Analytical thinker with project management skills
  • Technology:
    • Microsoft Office products (Outlook, Work, PowerPoint, Excel)
    • Ability to learn specific job-related software upon hire
  • Additional Requirements:
    • Must be able to work in-person at our office in Des Moines 5 days per week

What We Offer:
  • Competitive Pay
  • Rewarding Bonus Program
  • Comprehensive Benefits Package with Tax-Advantaged HSA and FSA offerings
  • Employer-Paid Short- and Long-Term Disability Programs
  • Employer-Paid Life Insurance
  • Generous Paid Time Off Provisions
  • 401K Retirement Savings Plan with Company Match
  • Tuition Reimbursement
  • Fully Paid Parental Leave
  • Voluntary Products Including: Critical Illness Insurance and Accident Insurance
  • Corporate Wellness Program with Wellness Time Off and Rewards

Visa sponsorship is not available for this position at this time.
The Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of the Company without a prior written search agreement will be considered unsolicited and the property of the Company. Please, no phone calls or emails.
The Weitz Company, LLC (and its U.S.-based subsidiaries and affiliates) recognizes the value of and is committed to hiring and retaining a diverse and inclusive workforce. We are an Equal Opportunity Employer and follow applicable affirmative action guidelines and policies. All qualified applicants will receive consideration for employment (including minorities, females, veterans, and individuals with disabilities, regardless of sexual orientation, gender identity, or other protected categories in accordance with applicable state and federal laws). The Company is a drug and alcohol-free workplace and background checks are required if applicable. Click here to review our Privacy Notice.
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