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Insurance Claims Assistant Jobs in Hawaii (NOW HIRING)

... * Assist with claims review and audit activities by validating data for accuracy, completeness, reasonableness, and alignment with Medicaid policies, program rules, and payment integrity priorities.

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... * Assist with claims review and audit activities by validating data for accuracy, completeness, reasonableness, and alignment with Medicaid policies, program rules, and payment integrity priorities.

... * Assist with claims review and audit activities by validating data for accuracy, completeness, reasonableness, and alignment with Medicaid policies, program rules, and payment integrity priorities.

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Insurance Claims Assistant information

See Hawaii salary details

$10

$22

$47

How much do insurance claims assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for insurance claims assistant in Hawaii is $22.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $26.73 per hour, depending on experience, location, and employer.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

How to become an insurance claims assistant?

To become an insurance claims assistant, candidates typically need a high school diploma or equivalent, strong organizational and communication skills, and familiarity with insurance policies and claims processes. Some employers prefer candidates with customer service experience or relevant certifications, such as the Certified Claims Professional (CCP), and proficiency in computer software like claim management systems. On-the-job training is common, and the role often requires attention to detail and the ability to handle sensitive information.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.
What are the most commonly searched types of Insurance Claims jobs in Hawaii? The most popular types of Insurance Claims jobs in Hawaii are:
What cities in Hawaii are hiring for Insurance Claims Assistant jobs? Cities in Hawaii with the most Insurance Claims Assistant job openings:
Infographic showing various Insurance Claims Assistant job openings in Hawaii as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $47,230 per year, or $22.7 per hour.

Full-time

Posted 3 days ago

New


Job description

BerryDunn is seeking a Claims Data Analyst to support Hawaii Med-QUEST's (MQD) Fraud, Waste, and Abuse (FWA), Program Integrity, audit, Third Party Liability (TPL), payment integrity, claims review, and improper payment prevention initiatives. This position will provide high-quality data analysis, reporting, validation, and documentation support to help identify trends, risks, improper payments, billing anomalies, compliance considerations, cost avoidance opportunities, and recovery opportunities across Medicaid claims, provider, member, financial, operational, and program integrity data. 

The Claims Data Analyst will work closely with the Payment Integrity Subject Matter Expert (SME) and collaborate with team members to support operations, compliance, vendor management, and the future Program Integrity Unit at MQD. This includes analyzing Medicaid claims and related data; developing reports, dashboards, and data summaries; validating data quality and completeness; documenting findings; supporting issue tracking and monitoring activities; and communicating results to payment integrity, audit, TPL, program integrity, operations, policy, vendor, and project leadership teams. 

Travel expectations: This role may require travel up to 25% of the year.


  • Analyze Medicaid claims, provider, member, utilization, financial, program integrity, and FWA-related data to identify trends, risks, anomalies, billing patterns, and opportunities for operational improvement. 
  • Support the Payment Integrity Subject Matter Expert by preparing data summaries, dashboards, monitoring tools, reports, and decision-support products for payment integrity, claims audit, FWA, TPL, corrective action, and operational improvement activities. 
  • Conduct high-level Medicaid systems and claims data research related to billing codes, benefit groups, service limits, system configuration, requirements, electronic billing standards, and claims adjudication considerations. 
  • Assist with claims review and audit activities by validating data for accuracy, completeness, reasonableness, and alignment with Medicaid policies, program rules, and payment integrity priorities. 
  • Collaborate with payment integrity, Program Integrity, audit, TPL, Integrated IT, Process & Policy, operations, compliance, vendor, and project teams to support reporting, monitoring, data validation, and review prioritization activities. 
  • Support project coordination and transparency by contributing to data-related updates, issue tracking, workgroup materials, Jira-informed reporting, and documentation needed for team and leadership discussions. 
  • Document analytical findings, summarize data limitations, prepare recommendations for review by subject matter experts, and communicate results clearly to clients, team members, vendor partners, and project leadership. 
  • Support quality assurance reviews of reports, dashboards, analyses, documentation, and related work products. 
  • Stay current with Medicaid payment integrity, program integrity, claims audit, improper payment prevention, and relevant regulatory or industry trends. 

  • Experience collecting, analyzing, validating, and interpreting data to support business, operational, compliance, payment integrity, or program integrity objectives. 
  • Experience analyzing healthcare, Medicaid, claims, billing, audit, compliance, payment integrity, or government program data. 
  • Strong data analysis, reporting, dashboarding, SQL, statistical, visualization, or related analytical skills. 
  • Experience translating data findings into practical insights, operational recommendations, compliance considerations, monitoring approaches, or review priorities. 
  • Experience supporting state Medicaid, healthcare claims, healthcare payment integrity, government program, systems, project coordination, or consulting initiatives preferred. 
  • Strong analytical, problem-solving, written communication, collaboration, organization, and attention-to-detail skills. 
  • Minimum one (1) year of experience in a comparable analytics, claims, payment integrity, program integrity, compliance, healthcare, Medicaid, systems, or consulting role preferred. 
  • Experience with Microsoft applications, data analysis tools, reporting tools, Jira or similar work tracking tools, and artificial intelligence tools to support analysis, documentation, or quality assurance preferred. 
  • Bachelor’s degree preferred; four years of applicable experience may be substituted for a degree. 

Preferred Qualifications/Experience: 

  • Experience supporting Medicaid, health and human services, claims, encounter, payment integrity, program integrity, audit, TPL, or integrated eligibility system initiatives. 
  • Experience working with vendor-managed Medicaid systems, claims platforms, or similar public sector technology environments. 
  • Experience developing dashboards, reports, monitoring tools, data summaries, validation materials, or analytical documentation for leadership or stakeholder review. 
  • Experience coordinating with payment integrity, audit, TPL, program integrity, operations, policy, compliance, vendor, and project leadership teams. 

The base salary range targeted for this role is $95,000-$120,000. This salary range represents BerryDunn’s good faith and reasonable estimate of the range of possible compensation at the time of posting. If an applicant possesses experience, education, or other qualifications more than the minimum requirements for this posting, that applicant is encouraged to apply, and a final salary range may then be based on those additional qualifications; compensation decisions are dependent on the facts and circumstances of each case. The salary of the finalist selected for this role will be based on a variety of factors, including but not limited to, years of experience, depth of experience, seniority, merit, education, training, amount of travel, and other relevant business considerations.


Our people are what make BerryDunn special, and in return we strive to support our employees and help them thrive. Eligible employees have access to benefits that go beyond what’s expected to support their physical, mental, career, social, and financial well-being. Visit our website for a complete list of benefits and a look into our culture: Experience BerryDunn.

We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process or perform essential job functions. Please contact careers@berrydunn.com to request an accommodation.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

 

About BerryDunn

BerryDunn is the brand name under which Berry, Dunn, McNeil & Parker, LLC and BDMP Assurance, LLP, independently owned entities, provide services. Since 1974, BerryDunn has helped businesses, nonprofits, and government agencies throughout the US and its territories solve their greatest challenges. The firm’s tax, advisory, and consulting services are provided by Berry, Dunn, McNeil & Parker, LLC, and its attest services are provided by BDMP Assurance, LLP, a licensed CPA firm. 

BerryDunn is a client-centered, people-first professional services firm with a mission to empower the meaningful growth of our people, clients, and communities. Led by CEO Sarah Belliveau, the firm has been recognized for its efforts in creating a diverse and inclusive workplace culture, and for its focus on learning, development, and well-being. Learn more at berrydunn.com.

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