ZipRecruiter

Log In

1

Insurance Claim Processor Jobs in Virginia (NOW HIRING)

FCCI Insurance Group

Medical Claim Adjuster

Glen Allen, VA · Hybrid

$22.54 - $34.72/hr

Process benefits and complete required statutory filings in compliance with applicable laws and ... Medical, Vision, Dental & Life Insurance * Employee Referral Bonus * Paid Volunteer Time * 401(k) ...

Actalent

Pharmacy Technician Trainee

Mechanicsville, VA · On-site

$17.50/hr

In this fast-paced, production-focused environment, you use a fulfillment system to prepare prescription drug products, support insurance claim processing, and assist members and prescribers, helping ...

Homesmart

Be Seen First

Field Sales Consultant

Chantilly, VA · On-site

$1.0K - $3.0K/wk

Educate homeowners on the insurance claim process. * Execute: Set the stage for our production team to restore the home. * Advance: Move up our leadership ladder as you hit your milestones. The ...

IBC Roofing

Roofing Sales Consultant

Roanoke, VA · On-site

$80K - $150K/yr

Educate customers on roofing solutions and insurance claim processes * Build and maintain a pipeline of prospective customers * Guide homeowners through the entire project lifecycle, from inspection ...

IBC Roofing

Roofing Sales Consultant

Roanoke, VA

$80K - $150K/yr

Educate customers on roofing solutions and insurance claim processes * Build and maintain a pipeline of prospective customers * Guide homeowners through the entire project lifecycle, from inspection ...

next page

Showing results 1-20

All JobsInsurance Claim Processor JobsInsurance Claim Processor Jobs in Virginia

Insurance Claim Processor information

See Virginia salary details

$11

$22

$33

How much do insurance claim processor jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for insurance claim processor in Virginia is $22.15, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $25.24 per hour, depending on experience, location, and employer.

What is the difference between Insurance Claim Processor vs Insurance Adjuster?

AspectInsurance Claim ProcessorInsurance Adjuster
CredentialsHigh school diploma or equivalent; some roles may require insurance certificationsHigh school diploma; state licensing or certifications often required
Work EnvironmentOffice setting, processing claims via computer systemsField and office work, inspecting damages and assessing claims
Employer & IndustryInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentUnderstanding roles related to claims processingAssessing damage and determining claim payouts

The main difference is that Insurance Claim Processors handle the administrative side of claims, verifying information and processing payments, while Insurance Adjusters evaluate damages and determine claim validity. Both roles require insurance knowledge but differ in responsibilities and work environments.

What does an insurance claims processor do?

An insurance claims processor reviews and evaluates insurance claims to determine coverage and payout amounts. They verify policy details, gather necessary documentation, and ensure claims are processed accurately and efficiently, often using specialized software. Strong attention to detail and knowledge of insurance policies are essential for this role.

How to become a claim processor?

To become an insurance claim processor, typically a high school diploma or equivalent is required, and some employers prefer candidates with postsecondary education or relevant experience. Training is often provided on the job, and familiarity with insurance policies, computer skills, and attention to detail are important for success in this role.

What are the key skills and qualifications needed to thrive as an Insurance Claim Processor, and why are they important?

To excel as an Insurance Claim Processor, you need strong attention to detail, analytical abilities, and familiarity with insurance policies, often supported by a high school diploma or associate degree. Proficiency with claims management software, databases, and sometimes certification like the Associate in Claims (AIC) is commonly required. Excellent organizational skills, clear communication, and customer service orientation are crucial soft skills for managing case loads and client interactions. These competencies ensure accurate claim handling, efficient workflow, and positive customer experiences, which are vital to maintaining trust and operational success in the insurance industry.

What does an Insurance Claim Processor do?

An Insurance Claim Processor is responsible for reviewing, evaluating, and processing insurance claims submitted by policyholders. They verify the accuracy of claim information, check for policy coverage, and ensure that all required documentation is complete. Additionally, they may communicate with claimants, healthcare providers, or adjusters to resolve discrepancies and approve or deny claims based on company guidelines. Their work is essential in making sure that claims are handled efficiently and customers receive the appropriate benefits.

Is claims processing a stressful job?

Insurance claim processing can be stressful due to tight deadlines, high accuracy requirements, and dealing with sensitive customer information. The role often involves detailed review of claims, which requires attention to detail and strong organizational skills. However, workload and stress levels can vary depending on the employer and individual workload management.

What are some common challenges faced by Insurance Claim Processors, and how can they be managed?

Insurance Claim Processors often encounter challenges such as handling high volumes of claims, ensuring the accuracy of documentation, and meeting tight deadlines. To manage these challenges effectively, strong organizational skills and attention to detail are essential, as well as the ability to prioritize tasks and communicate clearly with both clients and internal teams. Many organizations provide ongoing training and supportive team structures to help processors stay updated on changing policies and procedures, making it easier to adapt and perform efficiently.

Which claim adjusters make the most money?

Senior claim adjusters, especially those with specialized expertise in complex or high-value claims, tend to earn the highest salaries in the field. Adjusters working for large insurance companies or in regions with a high cost of living often have higher compensation, and certifications like the Chartered Property Casualty Underwriter (CPCU) can also lead to increased earnings.
What are popular job titles related to Insurance Claim Processor jobs in Virginia? For Insurance Claim Processor jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Insurance Claim Processor jobs in Virginia look for? The top searched job categories for Insurance Claim Processor jobs in Virginia are:
What cities in Virginia are hiring for Insurance Claim Processor jobs? Cities in Virginia with the most Insurance Claim Processor job openings:
Insurance Claim Processor jobs near you
Infographic showing various Insurance Claim Processor job openings in Virginia as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,063 per year, or $22.1 per hour.

Outside Property Claim Associate

The Whiteside Agency

Reston, VA • On-site, Remote

$52K - $86K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Who Are We?

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category
ClaimCompensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range$52,600.00 - $86,800.00
Target Openings
1
What Is the Opportunity?
Travelers' Claim Organization is at the heart of our business by providing assurance to our customers during life's rainy days. As an Associate Claim Rep, Outside Property, you will receive comprehensive training in claim handling, customer service, and policy interpretation while working alongside experienced claim professionals. This position focuses on developing your skills and knowledge to successfully manage 1st party property claims. This program is typically 9-12 months and upon successful completion of this program you will have the skills needed to handle claims independently and progress toward full claims handling responsibility. This position is based remotely with work at residential and commercial locations with a combination of mobile work, work from your primary residence, or the nearest Travelers office. As part of the hiring process, this position will require the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration.
LOCATION REQUIREMENT: This position services Insureds/Agents in and around Chantilly, Fairfax, Sterling, Manassas, Springfield, areas. The selected candidate must reside in or be willing to relocate at their own expense to the assigned territory.What Will You Do?
  • Actively participate in structured training classes covering insurance policies, specific claim processes, systems, and procedures, including virtual, classroom, and on-the-job training.
  • Review, investigate, and document 1st party property claims under close supervision.
  • Gather information from policyholders, claimants, witnesses, and third-party providers.
  • Learn to investigate and evaluate all relevant facts and information (including but not limited to analyzing leases, contracts, by-laws and other relevant documents which may have an impact). Determine and apply coverage for building damages per policy terms.
  • Establish accurate scope of damages for building and contents losses and utilizes as a basis for written estimates and/or computer assisted estimates.
  • Provide timely and professional communication to customers, claimants, and internal stakeholders.
  • Maintain accurate records of claim activity in claim management systems.
  • Demonstrate openness to continuous learning, particularly in AI and digital transformation.
  • Adapt to new technology implementations, system upgrades, and digital tool rollouts while maintaining productivity and service quality.
  • Acquire and maintain relevant Insurance License(s) to comply with state and Travelers' requirements within three months of starting the job.
  • This position requires participation in our Catastrophe Response Program, which could include deployment to assist our customers in other states.
  • This position requires the individual to access and inspect all areas of a dwelling or structure, which is physically demanding requiring the ability to carry, set up and climb a ladder weighing approximately 38 to 49 pounds, walk on roofs, and enter tight spaces (such as attic staircases and entries, crawl spaces, etc.). While specific territory or day-to-day responsibilities may not require an individual to climb a ladder, the incumbent must be capable of safely climbing a ladder when deploying to a catastrophe which is a requirement of the position.
  • Perform other duties as assigned.
What Will Our Ideal Candidate Have?
  • Previous internship or work experience in customer service or insurance.
  • Strong attention to detail and organizational skills.
  • Ability to manage multiple tasks and prioritize effectively.
  • Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants.
  • Ability to exercise sound judgement and make effective decisions.
  • Strong verbal and written communication skills with the ability to convey information clearly and professionally.
  • Basic conflict resolution skills with willingness to learn advanced techniques for facilitating productive discussions and negotiations.
What is a Must Have?
  • High School Diploma or GED and one year of customer service experience OR Bachelor's Degree.
  • Valid driver's license.
What Is in It for You?
  • Health Insurance:Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
  • Retirement:Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off:Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program:The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

Apply