ZipRecruiter

Log In

1

Insurance Claim Processor Jobs in Virginia Beach, VA

Alchemy Financial Group

Insurance Agent

Virginia Beach, VA · On-site

$75K - $105K/yr

Provide continual service by processing insurance renewals and working to retain clients * Track insurance claims to ensure the satisfaction of all parties * Distribute policy funds after a claim has ...

Alchemy Financial Group

Insurance Agent

Virginia Beach, VA · On-site

$75K - $105K/yr

Provide continual service by processing insurance renewals and working to retain clients * Track insurance claims to ensure the satisfaction of all parties * Distribute policy funds after a claim has ...

Rivers Casino

Associate Counsel

Portsmouth, VA · On-site

$140K/yr

... insurance program, including the end-to-end claim process and billing matters. -Maintain accurate, up-to-date claim files on all General Liability, Workers Compensation, Property, and Casualty claims.

New

next page

Showing results 1-20

All JobsInsurance Claim Processor JobsInsurance Claim Processor Jobs in Virginia Beach, VA

Insurance Claim Processor information

See Virginia Beach, VA salary details

$11

$21

$32

How much do insurance claim processor jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for insurance claim processor in Virginia Beach, VA is $21.20, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $24.18 per hour, depending on experience, location, and employer.

What is the difference between Insurance Claim Processor vs Insurance Adjuster?

AspectInsurance Claim ProcessorInsurance Adjuster
CredentialsHigh school diploma or equivalent; some roles may require insurance certificationsHigh school diploma; state licensing or certifications often required
Work EnvironmentOffice setting, processing claims via computer systemsField and office work, inspecting damages and assessing claims
Employer & IndustryInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentUnderstanding roles related to claims processingAssessing damage and determining claim payouts

The main difference is that Insurance Claim Processors handle the administrative side of claims, verifying information and processing payments, while Insurance Adjusters evaluate damages and determine claim validity. Both roles require insurance knowledge but differ in responsibilities and work environments.

What are the key skills and qualifications needed to thrive as an insurance claim processor, and why are they important?

To excel as an Insurance Claim Processor, you need strong attention to detail, analytical abilities, and familiarity with insurance policies, often supported by a high school diploma or associate degree. Proficiency with claims management software, databases, and sometimes certification like the Associate in Claims (AIC) is commonly required. Excellent organizational skills, clear communication, and customer service orientation are crucial soft skills for managing case loads and client interactions. These competencies ensure accurate claim handling, efficient workflow, and positive customer experiences, which are vital to maintaining trust and operational success in the insurance industry.

What does an insurance claim processor do?

An Insurance Claim Processor is responsible for reviewing, evaluating, and processing insurance claims submitted by policyholders. They verify the accuracy of claim information, check for policy coverage, and ensure that all required documentation is complete. Additionally, they may communicate with claimants, healthcare providers, or adjusters to resolve discrepancies and approve or deny claims based on company guidelines. Their work is essential in making sure that claims are handled efficiently and customers receive the appropriate benefits.

What are some common challenges faced by insurance claim processors, and how can they be managed?

Insurance Claim Processors often encounter challenges such as handling high volumes of claims, ensuring the accuracy of documentation, and meeting tight deadlines. To manage these challenges effectively, strong organizational skills and attention to detail are essential, as well as the ability to prioritize tasks and communicate clearly with both clients and internal teams. Many organizations provide ongoing training and supportive team structures to help processors stay updated on changing policies and procedures, making it easier to adapt and perform efficiently.
What are popular job titles related to Insurance Claim Processor jobs in Virginia Beach, VA? For Insurance Claim Processor jobs in Virginia Beach, VA, the most frequently searched job titles are:
What job categories do people searching Insurance Claim Processor jobs in Virginia Beach, VA look for? The top searched job categories for Insurance Claim Processor jobs in Virginia Beach, VA are:
Insurance Claim Processor jobs near you
Infographic showing various Insurance Claim Processor job openings in Virginia Beach, VA as of July 2026, with employment types broken down into 74% Full Time, 25% Part Time, and 1% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $44,093 per year, or $21.2 per hour.

Patient Account Representative

Eastern Virginia Medical School

Norfolk, VA • On-site

$36K/mo

Full-time

Re-posted 27 days ago

Job description

Performs all phases of Third Party Billing and Follow-up on services provided by EVMS Medical Group clinical staff.


  • Responsible for the electronic and manual billing to Third Party Payers in a timely, proficient fashion and maintaining the PayerPath system.
  • Review all manual claim forms for accuracy prior to the claim submission.
  • Understand the required attachments to claims, as they relate to CPT,ICD10 and modifier coding practices.  Reviews claims for appropriate documentation attachments.
  • Ensure that all carrier requirements are supported with claims submitted.
  • Communicate with the EVMS Medical Group clinical departments, hospitals, and patients to secure insurance data and/or medical documentation required to file claims.
  • Operate the Touchworks Scan filing system to retrieve required documentation, referrals, and/or other pertinent data to file claims.
  • Review IDX claim edit lists to make the necessary corrections to data input errors or missing information.
  • Post the “insurance billed” paycode to all manual filed claims.
  • Post the “Appeal Sent” paycode to all appealed claims.

Insurance Follow-up functions:

  • Responsible for the timely follow-up, account research, and resolution of outstanding Third Party claims.
  • Maintain an ETM work-file, as assigned by the Insurance Department Supervisor.
  • Utilize the ETM tickler system to follow through on the carrier’s promise to pay claims.
  • Identify and have corrections made to any CPT/ICD10/Modifier coding error that prohibits the claim(s) from the final adjudication process.
  • Coordinate the exchange of insurance information with the EVMS Medical Group clinical departments to expedite claim processing.
  • Identify appropriate adjustments to patient accounts for submission to the Senior PAR or the Insurance Department Supervisor.
  • Prepare insurance claim forms on unpaid invoices in a timely fashion.
  • Handle incoming calls from the insurance carriers and respond to their requests in a timely fashion.
  • Other duties as assigned.

High School diploma/GED with basic computer and keyboarding skills. Must be able to communicate ideas clearly and follow written processes and procedures. Must have ability to maintain composure in stressful situations. Prior medical billing experience highly desired but not required.


US-VA-Norfolk

Apply