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Insurance Claim Manager Jobs in Iowa (NOW HIRING)

Ken Garff Auto Group

General Manager

Indianola, IA · On-site

Oversee management of Loss Prevention at Dealership level related to EHS, OSHA, Theft, Fraud, P&C, Compliance, Insurance Claim Mgt. * Maintain and grow vendor partnerships aligned with Company ...

Access Dubuque

Claims Administrator

Dubuque, IA · On-site

Documenting claim activity accurately and consistently following CBCS Best Practices * Making ... insurance products to manage the risks they face. Better Every Day. That's our promise to our ...

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Insurance Claim Manager information

See Iowa salary details

$32.9K

$82.5K

$130.6K

How much do insurance claim manager jobs pay per year?

As of May 28, 2026, the average yearly pay for insurance claim manager in Iowa is $82,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,900.00 and $98,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Claim Manager, and why are they important?

To thrive as an Insurance Claim Manager, you need in-depth knowledge of insurance policies, strong analytical abilities, and experience in claims processing, typically supported by a bachelor’s degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance systems, and sometimes certifications such as AIC (Associate in Claims) are commonly required. Exceptional communication, negotiation, and leadership skills help in resolving disputes and managing teams effectively. These skills are crucial to efficiently handle complex claims, ensure regulatory compliance, and deliver excellent customer service.

What are some common challenges faced by Insurance Claim Managers, and how can they be effectively addressed?

Insurance Claim Managers often encounter challenges such as managing high volumes of complex claims, balancing customer satisfaction with company policies, and staying updated on evolving regulations. Effectively addressing these challenges requires strong organizational skills, attention to detail, and ongoing professional development. Collaborating closely with adjusters, legal teams, and clients can also help streamline processes and ensure fair, timely resolutions.

What does an Insurance Claim Manager do?

An Insurance Claim Manager oversees the claims process within an insurance company, ensuring that claims are handled efficiently, fairly, and in accordance with company policies and legal requirements. They supervise claim adjusters, review complex or disputed claims, and work to resolve any issues that arise during the claims process. Their role also involves improving claims procedures, training staff, and ensuring customer satisfaction. Insurance Claim Managers play a critical part in minimizing company losses while ensuring policyholders receive the coverage they're entitled to.

What is the difference between Insurance Claim Manager vs Insurance Adjuster?

AspectInsurance Claim ManagerInsurance Adjuster
CredentialsLicenses, certifications (e.g., CPCU, ARM)Licenses, certifications (e.g., AIC, CPCU)
Work EnvironmentOffice-based, managerial oversightFieldwork, on-site inspections
Employer & IndustryInsurance companies, large agenciesInsurance companies, independent firms
Primary FocusOverseeing claims process, team managementAssessing damages, settling claims

The Insurance Claim Manager typically oversees the entire claims process and manages teams, requiring managerial skills and certifications. In contrast, the Insurance Adjuster focuses on evaluating damages and settling individual claims, often working in the field. Both roles require similar credentials and industry experience but differ in daily responsibilities and work environment.

Insurance Claim Manager jobs near you
Infographic showing various Insurance Claim Manager job openings in Iowa as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $82,525 per year, or $39.7 per hour.
Claim Representative - Auto and General Liability

Claim Representative - Auto and General Liability

Berkley

Urbandale, IA • Hybrid

Full-time

Retirement, PTO

Posted 28 days ago

Job description

Rated Best Places to Work 2020, 2022 and 2024 by Business Insurance, Continental Western Group is a regional property casualty insurance company offering commercial products and services through independent agents in the Midwest. CWG provides unique value through the service provided by our experienced group of employees and independent agents. Since 1886 - Strong, Local and Trusted.

As a Berkley company, we enjoy operational flexibility that allows us to deliver quality coverage solutions.  W. R. Berkley Corporation, and all member insurance companies, are rated A+ (Superior) by A.M. Best Company, and carry Standard & Poor’s Financial Rating of A+ (Strong).  

This role is would ideally be based in one of our two offices where we offer a hybrid work schedule with four days in the office; and one day remote where it makes sense to do so.  

  • Urbandale, IA
  • Lincoln, NE

The Company is an equal employment opportunity employer.  #LI-LD1 


As a Casualty Claims Adjuster for commercial lines, you'll primarily handle and investigate low to medium level auto and general liability commercial casualty claims in a prompt, equitable manner by analyzing coverage, liability and damages; evaluating reserves; and negotiating settlement or conclusion of claim.  

What you can expect:

  • Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent
  • Internal mobility opportunities. 
  • Visibility to senior leaders and partnership with cross functional teams.
  • Opportunity to impact change.
  • Benefits – competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education. 

We'll count on you to:

  • Examine and analyze policies, contracts and claim forms to determine coverage.
  • Investigate loss in a prompt manner by investinagion, telephone, or correspondence to determine the extent of the Company’s liability. 
  • Request necessary reports, e.g., police reports, fire reports, medical records, property damage inspections, etc. 
  • Utilize independent adjusting services to assist in the claim investigation as appropriate. 
  • Establish accurate claim reserves and re-evaluate exposures and reserves during the life of the claim. 
  • Correctly enter claim data and file documentation into claim and related systems for reporting purposes. 
  • Negotiate settlement or conclusion of claim. 
  • Participate in educational, coaching and mentoring opportunities to enhance claims adjusting skills and knowledge. 
  • Perform other related duties as assigned by management.

What you need to have:

  • 2+ years related casualty claims experience and/or training; or equivalent combination of education and experience.
  • Ability to travel on an occasional basis.
  • Proficient with Microsoft Word, Excel, and Outlook

What makes you stand out:

  • Bachelor’s Degree preferred but not required
  • Prior commercial lines casualty claims experience
  • Ability to organize, prioritize and manage multiple tasks in a fast-paced environment; and quickly and professionally respond to inquiries from customers
  • Possess strong customer orientation; problem analysis and problem resolution skills; and interpersonal and communication skills

We do not accept any unsolicited resumes from external recruiting agencies or firms.
The company offers a competitive compensation plan and robust benefits package for full time regular employees.
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
Sponsorship not Offered for this Role

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