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Insurance Claim Inspector Jobs (NOW HIRING)

O'Reilly Auto Parts

Inspect and process In-Lieu of claims. Upload denied labor claim responses. Assist stores with ... Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) * Team Member ...

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Contractor Development Lead

Louisville, KY · On-site

Coach newly onboarded contractors through orientation and readiness for field-based insurance claim inspections * Lead onboarding activities, including systems, processes, inspection standards, and ...

Cox Roofing

Inspection Specialist

Denver, CO · On-site

As the Inspector/Insurance Specialist , you will be responsible for ensuring thorough inspections and assisting homeowners in navigating the insurance claim process. Your key responsibilities include:

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How much do insurance claim inspector jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for insurance claim inspector in the United States is $19.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.12 per hour, depending on experience, location, and employer.

What are some common challenges insurance claim inspectors face during field assessments, and how can they be addressed?

Insurance Claim Inspectors often encounter challenges such as coordinating site visits with clients, gathering accurate documentation under time constraints, and managing difficult conversations with policyholders who may be under stress. To address these challenges, inspectors rely on strong organizational skills, clear communication, and adherence to standardized assessment protocols. Building rapport with clients and maintaining professionalism helps facilitate smoother inspections and ensures all necessary information is collected efficiently.

How do you become an insurance claim inspector?

To become an insurance claim inspector, candidates typically need a high school diploma or equivalent, with some roles preferring post-secondary education or relevant experience in insurance, construction, or appraisal. Certification programs in insurance adjusting or inspection can enhance job prospects, and strong attention to detail, communication skills, and knowledge of insurance policies are important for success in this role.

What does an insurance claim inspector do?

An Insurance Claim Inspector is responsible for investigating and evaluating insurance claims to determine the extent of the insurance company’s liability. They inspect damaged property, interview claimants and witnesses, review police or medical reports, and prepare detailed reports on their findings. Their goal is to ensure that claims are legitimate and that settlements are accurate and fair according to policy terms. They play a crucial role in preventing insurance fraud and maintaining trust between the insurer and policyholders.

What is the difference between Insurance Claim Inspector vs Insurance Adjuster?

AspectInsurance Claim InspectorInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are beneficialRequires similar credentials; often holds adjuster licenses and certifications
Work EnvironmentField inspections at claim sites, offices, or homesFieldwork and office work, assessing damages and reviewing claims
Employer & IndustryInsurance companies, third-party inspection firmsInsurance companies, independent adjusting firms
Primary FocusInspecting property or vehicle damages to verify claimsEvaluating insurance claims to determine coverage and settlement

Both roles involve assessing damages and verifying claims, often requiring similar certifications. Insurance Claim Inspectors focus mainly on inspecting damages, while Insurance Adjusters evaluate entire claims for settlement. The roles are complementary within the insurance industry, with overlapping skills and work environments.

What are the key skills and qualifications needed to thrive as an insurance claim inspector, and why are they important?

To thrive as an Insurance Claim Inspector, you need strong analytical skills, attention to detail, and a background in insurance, risk assessment, or a related field—often supported by relevant certifications or an associate’s degree. Familiarity with claims management software, digital inspection tools, and industry regulations is typically required. Excellent communication, negotiation, and organizational skills help inspectors effectively interact with clients and resolve claims efficiently. These skills and qualities are crucial for ensuring accurate claim evaluations, minimizing fraud, and delivering fair outcomes for both insurers and policyholders.
More about Insurance Claim Inspector jobs
What cities are hiring for Insurance Claim Inspector jobs? Cities with the most Insurance Claim Inspector job openings:
What states have the most Insurance Claim Inspector jobs? States with the most job openings for Insurance Claim Inspector jobs include:
What job categories do people searching Insurance Claim Inspector jobs look for? The top searched job categories for Insurance Claim Inspector jobs are:
Insurance Claim Inspector jobs near you
Infographic showing various Insurance Claim Inspector job openings in the United States as of July 2026, with employment types broken down into 79% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $41,435 per year, or $19.9 per hour.

Labor Claim Inspector

O'Reilly Auto Parts

Springfield, MO • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

O'Reilly Auto Parts rating

5.3

Company rating: 5.3 out of 10

Based on 1,881 frontline employees who took The Breakroom Quiz

545th of 729 rated retailers

Job description

The Labor Claims Inspector delivers exceptional customer service to our internal and external customers. This role will be expected to assist customers, stores, and DCs with labor claim questions and administer the various aspect of our labor claims program.
ESSENTIAL JOB FUNCTIONS
Assist store, field, and DC teams with labor claim procedure questions, issues, and status inquiries. Request necessary responses from vendors.
Review claims awaiting customer satisfaction process approval.
Inspect and process In-Lieu of claims.
Upload denied labor claim responses.
Assist stores with labor claim payments and customer payment request questions.
Review customer payment request awaiting customer service satisfaction approval.
Maintain and update labor claim shipping instructions.
Provide labor claim support to retail and professional customers.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
High School Diploma or equivalent (GED)
Strong written and verbal communication skills
Ability to multi task and prioritize in order to meet deadlines
Typing, email, spreadsheet, word processing skills
Strong analytical skills
Desired:
Experience processing labor claims at a distribution center
Experience in the automotive aftermarket involving customer service, product liability, and quality control
Basic knowledge of automotive systems
Bilingual
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
  • Competitive Wages & Paid Time Off
  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One
  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
  • Team Member Health/Wellbeing Programs
  • Tuition Educational Assistance Programs
  • Opportunities for Career Growth

O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.

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