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Insurance Case Manager Jobs in Phoenix, AZ (NOW HIRING)

cbi

Case Manager

Mesa, AZ · On-site

$19.75 - $25.50/hr

Case Manager Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering ... Pet Insurance, * Dependent Care Savings, Health Care Savings, * 401K with employer match - 100 ...

cbi

Case Manager

Mesa, AZ · On-site

$19.75 - $25.50/hr

Case Manager Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering ... Pet Insurance, * Dependent Care Savings, Health Care Savings, * 401K with employer match - 100 ...

cbi

Case Manager

Mesa, AZ · On-site

$19.75 - $25.50/hr

Case Manager Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering ... Pet Insurance, * Dependent Care Savings, Health Care Savings, * 401K with employer match - 100 ...

cbi

Case Manager

Mesa, AZ · On-site

$19.75 - $25.50/hr

Case Manager Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering ... Pet Insurance, * Dependent Care Savings, Health Care Savings, * 401K with employer match - 100 ...

Southwest Behavioral & Health Services

Case Manager

Phoenix, AZ · On-site

$19.25 - $24.75/hr

The goals of case management are to support the most appropriate and least restrictive setting, to ... Required to maintain personal auto insurance per SBH guidelines Benefits: * 3 weeks of PTO your 1st ...

UHS

Case Manager - PRN

Phoenix, AZ

$19 - $24.50/hr

... insurance offering, a physician network and various related services located in 37 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. Qualifications Case Manager Job Requirements:

Community Bridges, Inc.

Case Manager

Mesa, AZ · On-site

$19.75 - $25.50/hr

Case Manager Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering ... Pet Insurance, * Dependent Care Savings, Health Care Savings, * 401K with employer match - 100 ...

Community Bridges, Inc.

Case Manager

Mesa, AZ · On-site

$19.75 - $25.50/hr

Case Manager Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering ... Pet Insurance, * Dependent Care Savings, Health Care Savings, * 401K with employer match - 100 ...

Community Bridges, Inc.

Case Manager

Mesa, AZ · On-site

$19.75 - $25.50/hr

Case Manager Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering ... Pet Insurance, * Dependent Care Savings, Health Care Savings, * 401K with employer match - 100 ...

Crawford and Company

Medical Case Manager

Phoenix, AZ · On-site

$53K - $98K/yr

Now Hiring: RN Case Manager - Phoenix, AZ Region Work from home + local field travel Salary ... You'll support patients/employees receiving benefits under insurance lines including Workers ...

Save the Family

Case Manager

Mesa, AZ · On-site

$22 - $24/hr

Vision insurance Position Purpose: Save The Family's Direct Services Programs are staffed with degreed Client Service Professionals. The Case Manager has a caseload of families, assisting clients ...

Crossroads

Case Manager

Phoenix, AZ · On-site

$18.25 - $23.50/hr

Case Manager FLSA: Non-exempt Reports To: Clinical Coordinator Status:Full-time Last Update: 8/20 ... Life Insurance Supplemental Life Insurance and short-term disability Paid time off Tuition ...

Crossroads Inc

Case Manager

Phoenix, AZ · On-site

$18.25 - $23.50/hr

Case Manager FLSA: Non-exempt Reports To: Clinical Coordinator Status: Full-time Last Update: 8/20 ... Life Insurance Supplemental Life Insurance and short-term disability Paid time off Tuition ...

Crossroads Inc

Case Manager

Phoenix, AZ · On-site

$18.25 - $23.50/hr

Case Manager FLSA: Non-exempt Reports To: Clinical Coordinator Status: Full-time Last Update: 8/20 ... Life Insurance Supplemental Life Insurance and short-term disability Paid time off Tuition ...

Team Select Home Care

Case Manager

Phoenix, AZ

$19.75 - $25.50/hr

The Case Manager is a qualified registered nurse with the ability to provide and oversee the care ... insurance payers within required timeframes * Makes the initial evaluation visit and regularly ...

Team Select Home Care

Case Manager

Phoenix, AZ · On-site

$19.75 - $25.50/hr

The Case Manager is a qualified registered nurse with the ability to provide and oversee the care ... insurance payers within required timeframes * Makes the initial evaluation visit and regularly ...

The State of Arizona

CASE MANAGER 3

Phoenix, AZ · On-site

$53K - $55K/yr

CASE MANAGER 3 Apply now Job No: 542726 Work Type: Full-time Location: PHOENIX Categories: Social ... Health Insurance Portability and Accountability Act (HIPAA) Community resources, medical and ...

The State of Arizona

CASE MANAGER 3

Avondale, AZ · On-site

$52K - $56K/yr

CASE MANAGER 3 Apply now Job No: 542672 Work Type: Full-time Location: AVONDALE Categories: Social ... Health Insurance Portability and Accountability Act (HIPAA) Medical and behavioral health issues ...

The State of Arizona

CASE MANAGER 2

Apache Junction, AZ · On-site

$49K - $51K/yr

CASE MANAGER 2 Apply now Job No: 541991 Work Type: Full-time Location: APACHE JUNCTION, CHANDLER ... Knowledge of: * Health Insurance Portability and Accountability Act (HIPAA). * Medical and ...

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Showing results 21-40

All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Phoenix, AZ

Insurance Case Manager information

See Phoenix, AZ salary details

$32.3K

$50.5K

$73.5K

How much do insurance case manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for insurance case manager in Phoenix, AZ is $50,481.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $58,600.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What are popular job titles related to Insurance Case Manager jobs in Phoenix, AZ? For Insurance Case Manager jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in Phoenix, AZ look for? The top searched job categories for Insurance Case Manager jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Insurance Case Manager jobs? Cities near Phoenix, AZ with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Phoenix, AZ as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $50,481 per year, or $24.3 per hour.

Case Manager

cbi

Mesa, AZ • On-site

$19.75 - $25.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Case Manager

Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models.

Job Summary

The SMI Case Manager Provides case management services in the community to patients with serious mental illness and their families. Assists in planning connecting, advocacy, coordination and monitoring; to assist patients in gaining access to health services, financial assistance, employment, education, social services and natural supports. Assesses needs, develops and monitors individualized treatment plans and documents services provided in an accurate and timely manner. Embraces the recovery philosophy and promotes a safe recovery environment for clients.



Skills/Requirements

  • Highschool diploma or GED required. Associates degree or higher in a field related to behavioral health preferred.
  • 1 year of experience in a behavioral health position.
  • Minimum of six months of recovery from substance use and/or mental health 
    disorders preferred.
  • Current AZ Driver's License (valid and in good standing)
  • Clear 39-month Motor Vehicle Record (MVR)
  • Behavioral Health Technician (BHT) in accordance with A.A.C. R9-10-101.33 and CBI Clinical Policies and Procedures
  • Peer Certification (if applicable)
  • Arizona Fingerprint Clearance card required


CBI Offers an excellent benefits package!

  • Generous PTO accrual (5 weeks!),
  • Medical, Dental, Vision, Disability, Life, Supplemental plans
  • Hospital indemnity/ Critical Illness,
  • Pet Insurance,
  •  Dependent Care Savings, Health Care Savings,
  • 401K with employer match - 100% vested upon enrollment,
  • Wellness programs,
  • Tuition Reimbursement and Scholarship Programs, incentives, and more!
  • Very Competitive pay rates

CBI is growing and expanding our services!

  • We are experience tremendous growth in this time. As an essential service provider, we value all our employees and their careers in the clinical field.
  • *For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! *

CBI Values your Career and have lots of growth opportunities!

Our Case Manager staff will experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve.

About our Culture, commitment to employees!

  • We are looking for driven and compassionate individual’s that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure.
  • We know life happens, that’s why we all start with a 5-week PTO plan as well as a wide range of unique benefits!

 

Our Facilities.

Our 26 locations are all state-of-the-art facility that provides top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care.

 

CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!

#INDHP

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