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Insurance Case Manager Jobs in Montana (NOW HIRING)

Case Manager RN Profession: Registered Nurse Specialty: Purchased Referred Care The role is focused ... Medical, dental & vision insurance * Free and unlimited continuing education units (CEUs) * 24/7 ...

Case Manager, PRN

Billings, MT · On-site

$21.50 - $28/hr

As a Case Manager joining our team, you're embracing our promise to provide superior patient care ... Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability ...

Medical Field Case Manager

Helena, MT · On-site

$85K - $92K/yr

As a Field Case Manager, you will work closely with treating physicians/providers, employers ... and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a ...

As a Field Case Manager, you will work closely with treating physicians/providers, employers ... and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a ...

Hospice RN Case Manager

Missoula, MT · On-site

$73K - $92K/yr

The Registered Nurse case manager is directly responsible to the Director of Nursing. The ... insurance coverage • Graduate of an accredited Registered Nursing Program. • Demonstrates ...

New

Hospice RN Case Manager

Missoula, MT · On-site

$73K - $92K/yr

The Registered Nurse case manager is directly responsible to the Director of Nursing. The ... Must maintain current automobile insurance coverage * Graduate of an accredited Registered Nursing ...

New

Showing results 21-40

Insurance Case Manager information

See Montana salary details

$29.8K

$46.7K

$67.9K

How much do insurance case manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for insurance case manager in Montana is $46,665.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,800.00 and $54,200.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

What are popular job titles related to Insurance Case Manager jobs in Montana?

For Insurance Case Manager jobs in Montana, the most frequently searched job titles are:

What job categories do people searching Insurance Case Manager jobs in Montana look for?

The top searched job categories for Insurance Case Manager jobs in Montana are:

Infographic showing various Insurance Case Manager job openings in Montana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,665 per year, or $22.4 per hour.

Case Manager - SDMI (Missoula, MT)

Aware Inc.

Missoula, MT

$22 - $27.33/hr

Full-time

Medical, Retirement

Re-posted 14 hours ago


AWARE Inc. (Montana) rating

6.7

Company rating: 6.7 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

64th of 242 rated social care providers


Job description

Description


SDMI Case Manager - $22.00 - $27.33 per hour to start. AWARE - Missoula, MT - Full Time 


If you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE.


AWARE is looking for the right person to join the team as an SDMI case manager.


The support we provide helps the adults, children, and families we serve become active and vital members of their community while focusing on personal growth. We are a compassionate and fully engaged team that is dedicated to providing the best possible care to our clients. Our strength lies in our culture of care, and we are looking for individuals who share our commitment to providing unconditional care to those in need.


We are committed to providing a supportive and inclusive work environment where all team members feel valued and respected. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are looking for a rewarding career, we encourage you to apply to join our team at AWARE.



Responsibilities:

  • Provide case management services to adults with severe and disabling mental illnesses as defined by the State of Montana.
  • Case management services will be provided to assist these persons in gaining access to the following:
  • -Medical Services
  • -Social Services
  • -Educational Services
  • -Vocational Services
  • -Recreational Services

Benefits -  Health Insurance, FSA, HSA, 401k, Employee Assistance Program, Tuition Advancement, Professional Development.

Requirements

Talents, skills, and abilities:

  • Ability to, under AWARE's Unconditional Care Philosophy, develop and implement individual treatment plans with the knowledge of behavioral, clinical, and mental health interventions, skill building techniques, and understanding of the emotional and behavioral needs of assigned clients.
  • AWARE's SDMI Waiver Adult Case Manager must have the interpersonal oral and written communications skills to work as a team member, to make observations and to report them accurately, to learn behavioral, clinical, and mental health care methods, and to follow oral and written instructions.

Minimum Qualifications:

  • A BS/BA Degree in a social work-related field and minimum of one (1) years of direct work experience in adult mental health case management.
  • One (1) year experience in the human service field.


We are proud to be an equal opportunity employer.


What AWARE Inc. (Montana) employees say

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