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Insurance Case Manager Jobs in Louisiana (NOW HIRING)

Providence House

Case Manager

Shreveport, LA · On-site

$18/hr

Dental insurance * Health insurance * Opportunity for advancement * Paid time off * Training & development * Vision insurance * Wellness resources POSITION SUMMARY The Case Manager serves as the ...

Avenues Recovery

Case Manager

Baton Rouge, LA · On-site

$19.25 - $24.75/hr

... insurance is active throughout duration of treatment Provide ongoing case management throughout the duration of treatment Arrange housing, financial aid, legal aid, vocational training etc. as ...

Sevita

Case Manager

Kenner, LA · On-site

$45K/yr

Case Manager $45K/yr Monday- Friday, 8am-5pm Everybody needs a job but only extraordinary people ... Valid driver's license, registration, and insurance. * Current CPR/First Aid Certification as ...

New Day Personal Care Services LLC

Case Manager

Lafayette, LA · On-site

$19 - $24.50/hr

Qualifications - Non-Medical Case Manager (Louisiana) Education & Experience * High school diploma ... Reliable transportation with proof of insurance (travel between client homes and community ...

genex

Medical Nurse Case Manager

Lafayette, LA · On-site

Compiles a case inventory monthly for submission to the branch manager to allow for proper billing ... Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ...

genex

BILINGUAL Medical Case Manager

Metairie, LA · On-site

$20 - $25.25/hr

Currently seeking a Bilingual (Spanish/English) Medical Nurse Case Manager for the Baton Rouge or ... Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ...

genex

Medical Nurse Case Manager

Baton Rouge, LA · On-site

Compiles a case inventory monthly for submission to the branch manager to allow for proper billing ... Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ...

genex

Medical Nurse Case Manager

Baton Rouge, LA · On-site

Compiles a case inventory monthly for submission to the branch manager to allow for proper billing ... Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ...

genex

BILINGUAL Medical Case Manager

Baton Rouge, LA · On-site

$20.75 - $26.25/hr

Currently seeking a Bilingual (Spanish/English) Medical Nurse Case Manager for the Baton Rouge or ... Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ...

genex

Medical Nurse Case Manager

Lafayette, LA

Compiles a case inventory monthly for submission to the branch manager to allow for proper billing ... Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Louisiana

Insurance Case Manager information

See Louisiana salary details

$27.8K

$43.5K

$63.3K

How much do insurance case manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for insurance case manager in Louisiana is $43,476.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,300.00 and $50,500.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What are popular job titles related to Insurance Case Manager jobs in Louisiana? For Insurance Case Manager jobs in Louisiana, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in Louisiana look for? The top searched job categories for Insurance Case Manager jobs in Louisiana are:
What cities in Louisiana are hiring for Insurance Case Manager jobs? Cities in Louisiana with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Louisiana as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $43,476 per year, or $20.9 per hour.

Case Manager

Providence House

Shreveport, LA • On-site

$18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources


POSITION SUMMARY
The Case Manager serves as the primary client-centered service professional responsible for guiding families from homelessness to housing stability and long-term independence. This position provides trauma-informed, goal-driven case management services that address housing, employment, education, financial stability, childcare, transportation, and behavioral health barriers.
The Case Manager develops individualized service plans, monitors measurable progress, and ensures compliance with HUD, Continuum of Care (CoC), and Providence House standards. Through structured accountability, coordinated referrals, and consistent follow-up, this role directly supports sustainable housing outcomes and family self-sufficiency.

MISSION ALIGNMENT
All Providence House employees are expected to embody the organization’s mission — to move families from homelessness to independence — and demonstrate the core values of compassion, accountability, excellence, and collaboration in all aspects of their work.

KEY RESPONSIBILITIES

Client Case Management

  • Conduct comprehensive intake assessments to identify strengths, barriers, and service needs.
  • Develop individualized case plans with measurable goals related to housing stability, employment, education, and family well-being.
  • Meet with clients regularly (minimum bi-weekly or as needed) to monitor progress and adjust goals.
  • Provide trauma-informed support, motivational coaching, and accountability guidance.
  • Maintain manageable caseloads assigned by the Director of Housing.
  • Document all services, case notes, and progress updates in HMIS and internal systems within required timelines.
  • Coordinate referrals to community partners including healthcare, financial counseling, legal aid, workforce development, and childcare resources.
  • Facilitate life skills, financial literacy, and housing readiness workshops as assigned.
Housing Stability & Transition Support
  • Collaborate with the Housing Team to identify appropriate housing placements.
  • Assist clients with housing applications, landlord communication, lease preparation, and move-in planning.
  • Conduct home visits post-placement to monitor stability and identify emerging needs.
  • Maintain structured follow-up for 90 days post-exit to support long-term housing retention.
  • Travel throughout the community to conduct home visits, attend partner meetings, accompany clients when appropriate, and provide supportive services related to housing stability and self-sufficiency.
Data Management & Compliance
  • Enter and update client information in HMIS with accuracy and confidentiality.
  • Ensure all documentation complies with HUD, CoC, and Providence House requirements.
  • Participate in internal audits, data quality reviews, and compliance monitoring.
  • Submit client outcome data to support grant reporting and performance measurement.
Collaboration & Professional Accountability
  • Participate in case conferencing, multidisciplinary team meetings, and staff development sessions.
  • Communicate effectively with Directors and cross-department staff to provide coordinated wraparound services.
  • Advocate for clients while maintaining professional boundaries and ethical standards.
  • Support internal and external audits with accurate and timely documentation.
  • Maintain strict confidentiality in accordance with HIPAA and agency policies.

Education and Experience

  • Bachelor’s degree in social work, Human Services, Psychology, or related field preferred.
  • Minimum of two (2) years of experience in case management, housing services, or related human 
  • Familiarity with HMIS and HUD/CoC program requirements strongly preferred.
  • Experience working with families experiencing homelessness or poverty-related barriers preferred.
  • Valid driver's license required. Candidates without a current valid driver's license must demonstrate an active plan to obtain or reinstate driving privileges within a timeframe approved by Providence House. 
  • Must maintain driving privileges and remain insurable under Providence House's automobile insurance requirements throughout employment.

Skills and Competencies

  • Strong assessment, documentation, and organizational skills.
  • Ability to motivate and empower families toward measurable self-sufficiency goals.
  • Strong knowledge of trauma-informed and strengths-based service delivery.
  • Excellent written and verbal communication skills.
  • Strong data entry accuracy and attention to compliance requirements.
  • Ability to manage multiple cases while maintaining service quality.
  • Commitment to confidentiality, ethics, and professional standards.