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Insurance Case Manager Jobs in Hawaii (NOW HIRING)

AlohaCare

Case Management Manager

Honolulu, HI

$19.75 - $25.50/hr

... health insurance coverage. Our members include children, seniors, and adults residing on all ... Manager manages the case management team and the care coordination of behavioral health members to ...

AlohaCare

Case Management Manager

Honolulu, HI · On-site

$19.75 - $25.50/hr

... health insurance coverage. Our members include children, seniors, and adults residing on all ... Manager manages the case management team and the care coordination of behavioral health members to ...

AlohaCare

Case Management Manager

Honolulu, HI · On-site

$81K - $110K/yr

... health insurance coverage. Our members include children, seniors, and adults residing on all ... Manager manages the case management team and the care coordination of behavioral health members to ...

AlohaCare

Case Management Manager

Honolulu, HI · On-site

$19.75 - $25.50/hr

... health insurance coverage. Our members include children, seniors, and adults residing on all ... Manager manages the case management team and the care coordination of behavioral health members to ...

genex

PT Medical Nurse Case Manager

Honolulu, HI

Compiles a case inventory monthly for submission to the branch manager to allow for proper billing ... Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ...

genex

PT Medical Nurse Case Manager

Honolulu, HI

Compiles a case inventory monthly for submission to the branch manager to allow for proper billing ... Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ...

Genex

PT Medical Nurse Case Manager

Honolulu, HI · On-site

... case management process. Works as an intermediary between carriers, attorneys, medical care ... paperwork for the insurance company, state, or other regulatory bodies. • Maintains ...

AlohaCare

Case Manager, Hawaiian Islands

Honolulu, HI · On-site

... insurance coverage. Our members include children, seniors and adults residing on all islands. We ... The Case Manager develops, assesses, and facilitates complex care management activities for ...

AlohaCare

Case Manager, Hawaiian Islands

Honolulu, HI · On-site

... insurance coverage. Our members include children, seniors and adults residing on all islands. We ... The Case Manager develops, assesses, and facilitates complex care management activities for ...

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Showing results 21-40

All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Hawaii

Insurance Case Manager information

See Hawaii salary details

$33.8K

$52.8K

$76.9K

How much do insurance case manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for insurance case manager in Hawaii is $52,822.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $61,300.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.
More about Insurance Case Manager jobs

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For Insurance Case Manager jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Insurance Case Manager jobs in Hawaii look for?

The top searched job categories for Insurance Case Manager jobs in Hawaii are:

What cities in Hawaii are hiring for Insurance Case Manager jobs?

Cities in Hawaii with the most Insurance Case Manager job openings:

Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $52,822 per year, or $25.4 per hour.

Case Manager - Behavioral Health

Mental Health Kokua

Honolulu, HI • On-site

$24 - $28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Key responsibilities

  • Assess client needs, develop individualized service plans, and coordinate behavioral health, medical, housing, and community resources.

  • Support individuals in accessing benefits, services, and community-based supports that promote stability, wellness, and independence.

  • Provide follow-up services after psychiatric hospitalization and support successful transitions between levels of care.

Job description

Mental Health Kokua (MHK) is hiring a Behavioral Health Case Manager in Honolulu, Hawaii to support adults experiencing mental health challenges through community-based services across Oahu. This full-time position focuses on helping individuals build stability, strengthen independence, and access the behavioral health, housing, medical, and community resources needed to support their recovery goals.

As a Case Manager, you will coordinate care, advocate for client needs, and provide recovery-oriented support that empowers individuals to live healthier, more independent lives. This role is ideal for compassionate professionals in Honolulu and throughout Oahu who enjoy relationship-based work and making a meaningful impact within their community. 


What You'll Do (Responsibilities)

  • Care Coordination: Assess client needs, develop individualized service plans, and coordinate behavioral health, medical, housing, and community resources.
  • Client Advocacy: Support individuals in accessing benefits, services, and community-based supports that promote stability, wellness, and independence.
  • Recovery-Oriented Support: Utilize person-centered, strength-based, and trauma-informed practices to help individuals achieve their recovery goals.
  • Hospital & Transition Support: Provide follow-up services after psychiatric hospitalization and support successful transitions between levels of care.
  • Community Collaboration: Partner with healthcare providers, families, landlords, and community organizations to coordinate comprehensive support.
  • Client Transportation: Transport clients to appointments and essential services using your personal vehicle as needed.
  • Documentation & Compliance: Complete timely assessments, service plans, progress notes, and documentation that meets agency, contract, and billing requirements.
  • Team Collaboration: Participate in supervision, case reviews, and interdisciplinary team meetings to ensure high-quality, recovery-focused services.


Case Manager Qualifications

  • Preferred: Bachelor's degree in psychology, sociology, social work, human services, or a related behavioral health field.
  • Preferred: One and a half (1.5) years or more of case management, human services, behavioral health, or mental health experience; experience working with individuals experiencing co-occurring disorders is a plus.
  • Skills: Strong communication, organization, documentation, advocacy, and relationship-building skills.
  • Certifications: Current TB clearance, CPR, and First Aid certification (or willingness to obtain).
  • Fit for the Role: Comfortable supporting adults with mental health challenges in community-based settings while promoting recovery, stability, and independence.


Requirements & Work Conditions

  • Ability to pass a criminal background check and drug/alcohol screening.
  • Valid Hawaiʻi driver's license, current vehicle insurance, and safety inspection.
  • Ability to use your personal vehicle to transport clients as needed.
  • Ability to travel throughout Oahu for client visits, appointments, meetings, and community-based services.
  • Ability to lift up to 25 pounds and respond to emergencies as needed.


Benefits of Joining MHK

  • Medical & Vision Insurance (UHA or Kaiser)
  • Dental Insurance (HDS)
  • Supplemental Insurance (Aflac)
  • Pet Insurance
  • 403(b) Retirement Plan
  • Identity Theft & Legal Protection
  • Paid Leave & Holiday Pay
  • Public Service Loan Forgiveness (PSLF) eligibility


Why Choose Mental Health Kokua?

At Mental Health Kokua, we believe in "Opportunities to Begin Again." Every day, our team helps individuals build stability, strengthen recovery, and develop meaningful connections within their communities.

Behind every success story is someone who provides guidance, encouragement, and support along the way. Apply today and help others begin again with Mental Health Kokua.