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Insurance Call Center Jobs in Denver, CO (NOW HIRING)

THE ONE GROUP Denver

Call Center Agent

Denver, CO

$20 - $21/hr

Our call center offers an excellent chance to transition from the restaurant while staying engaged ... Medical, Dental, and Vision Insurance * Group Life and Disability Insurance * Group Accident ...

THE ONE GROUP Denver

Call Center Agent

Denver, CO

$20 - $21/hr

Our call center offers an excellent chance to transition from the restaurant while staying engaged ... Medical, Dental, and Vision Insurance * Group Life and Disability Insurance * Group Accident ...

ASCENSUS

Call Center Representative

Denver, CO · Remote

$19/hr

Examine, review, process, calculate and (a) pay claims based on information, plan design, insurance ... call center or customer service experience preferred * Ability and proficiency with Microsoft ...

Ascensus

Call Center Representative

Aurora, CO · On-site

$19/hr

Examine, review, process, calculate and (a) pay claims based on information, plan design, insurance ... Note: For call center roles specifically, it is a requirement to either hardwire your equipment ...

New

Lincoln Recovery

Call Center Representative

Denver, CO · On-site

$20/hr

... performance Call Center team in Cherry Creek, Colorado. If you're competitive, persuasive ... Medical, Dental & Vision Insurance * PTO + Paid Holidays * 401(k) with Company Match * Mission ...

Bloom Healthcare

Call Center Receptionist

Lakewood, CO · On-site

$20 - $23/hr

Call Center Receptionist Location: 12600 W Colfax Ave Suite B-200, Lakewood, CO 80215 About Bloom ... Vision insurance * 401K * Employer paid Basic Life and AD&D policies * 2 weeks PTO & 7 paid ...

Bloom Healthcare

Call Center Receptionist

Lakewood, CO · On-site

$20 - $23/hr

Call Center Receptionist Location: 12600 W Colfax Ave Suite B-200, Lakewood, CO 80215 About Bloom ... Vision insurance * 401K * Employer paid Basic Life and AD&D policies * 2 weeks PTO & 7 paid ...

Bloom Healthcare

Call Center Receptionist

Denver, CO · On-site

$20 - $23/hr

Call Center Receptionist Location: 12600 W Colfax Ave Suite B-200, Lakewood, CO 80215 About Bloom ... Vision insurance * 401K * Employer paid Basic Life and AD&D policies * 2 weeks PTO & 7 paid ...

Bloom Healthcare

Call Center Receptionist

Lakewood, CO · On-site

Call Center Receptionist Location: 12600 W Colfax Ave Suite B-200, Lakewood, CO 80215 About Bloom ... Vision insurance * 401K * Employer paid Basic Life and AD&D policies * 2 weeks PTO & 7 paid ...

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All JobsInsurance Call Center JobsInsurance Call Center Jobs in Denver, CO

Insurance Call Center information

See Denver, CO salary details

$10

$17

$25

How much do insurance call center jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for insurance call center in Denver, CO is $17.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.57 per hour, depending on experience, location, and employer.

What is an insurance call center job?

Insurance call center jobs involve assisting customers over the phone with their insurance policies, claims, billing questions, and other related inquiries. Employees in these roles may work for insurance companies or third-party service providers, handling both inbound and outbound calls. Common responsibilities include explaining policy details, processing claims, updating customer information, and resolving issues or complaints. These positions require strong communication skills, patience, and a good understanding of insurance products and regulations. Many insurance call center jobs offer training for new hires to help them become familiar with industry terminology and company procedures.

What are the key skills and qualifications needed to thrive as an insurance call center representative?

To thrive as an Insurance Call Center Representative, you need strong customer service skills, a solid understanding of insurance products, and typically a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and sometimes state insurance licensing are important technical qualifications. Excellent communication, active listening, and problem-solving skills help you stand out in this customer-focused role. These skills and qualifications are crucial for providing accurate information, resolving client issues efficiently, and ensuring customer satisfaction in a competitive environment.

What are some common challenges faced by agents in an insurance call center, and how can they be overcome?

Agents in an insurance call center often encounter challenges such as managing high call volumes, addressing complex customer inquiries, and keeping up with frequently changing policies and regulations. To overcome these obstacles, successful agents develop strong communication and problem-solving skills, take advantage of ongoing training, and use available knowledge bases or support from experienced colleagues. Building resilience and maintaining a customer-focused mindset also help ensure a positive experience for both the agent and the customer.

What is the difference between Insurance Call Center vs Insurance Customer Service Representative?

AspectInsurance Call CenterInsurance Customer Service Representative
CredentialsTypically requires insurance licensing and customer service experienceOften requires similar licensing and customer service skills
Work EnvironmentCall center setting, high call volume, team-basedOffice or remote, direct interaction with clients
Employer & Industry UsageInsurance companies, third-party administratorsInsurance agencies, carriers, brokers
Common Search & ComparisonYesYes

Insurance Call Center agents and Insurance Customer Service Representatives share similar credentials and work environments, often overlapping in licensing and customer interaction. The main difference lies in the setting: call center roles focus on handling high-volume calls in a team environment, while customer service reps may have more direct, personalized client interactions. Both roles are essential in the insurance industry and frequently compared by job seekers.

More about Insurance Call Center jobs

What are the most commonly searched types of Insurance Call Center jobs in Denver, CO?

The most popular types of Insurance Call Center jobs in Denver, CO are:

What are popular job titles related to Insurance Call Center jobs in Denver, CO?

For Insurance Call Center jobs in Denver, CO, the most frequently searched job titles are:

What job categories do people searching Insurance Call Center jobs in Denver, CO look for?

The top searched job categories for Insurance Call Center jobs in Denver, CO are:

What cities near Denver, CO are hiring for Insurance Call Center jobs?

Cities near Denver, CO with the most Insurance Call Center job openings:

Insurance Call Center jobs near you
Infographic showing various Insurance Call Center job openings in Denver, CO as of September 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,858 per year, or $17.7 per hour.

Call Center Agent

THE ONE GROUP Denver

Denver, CO

$20 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Key responsibilities

  • Handle high-volume guest inquiries across multiple platforms including phone, chat, email, and social media.

  • Coordinate reservations, private dining, catering, and take-out orders to ensure a seamless guest experience.

  • Work during peak dining hours, including evenings, late nights, and weekends, to serve guests when needed.

Job description

Apply now to join the world of VIBE DINING as a key part of the guest experience!

Looking for a fast-paced, high-energy opportunity that keeps you connected to the hospitality industry? Our call center offers an excellent chance to transition from the restaurant while staying engaged in the dynamic world of hospitality. 

Pay incentive:

We offer a pay incentive for evenings and weekends to reward our hardworking team members.

  • Monday through Friday: Employees working 7 PM or later will earn an extra $1 per hour.
  • Saturdays & Sundays: Employees working any hours on these days will earn an extra $2 per hour.

Call Center Perks:

  • Full time employees receive $250 monthly commuter bonus 
  • Part time employees receive $150 monthly commuter bonus
  • Two meals provided to Call Center Team Daily
  • Flexible scheduling options to accommodate work-life balance

Shifts available: This is not your standard 9-to-5 job—our call center operates during peak dining hours to serve guests when they need us most. Must be comfortable with evening, late-night, and weekend availability.

Our business hours: 

6am-1am daily, with a wide range of possible shifts depending on availability. Examples include 6am-2pm, 10am-6pm, 2pm-10pm, 5pm-1am. 

JOB DESCRIPTION

The Guest Service Agent is a critical part of our team, handling high-volume guest inquiries across multiple platforms (phone, chat, email, and social media). You’ll coordinate reservations, private dining, catering, and take-out orders while ensuring each guest experience is seamless and stress-free.

If you thrive in fast-paced, high-pressure environments and enjoy providing top-tier hospitality, this role is for you!

WHO YOU ARE

  • A driven individual who cares passionately about providing a high-level of customer service
  • Excited to grow your career with the leaders of Vibe Dining
  • Proficiency in programs like Contact Center communication software, OpenTable, and Microsoft 365
  • Has the ability to set priorities and meet deadlines
  • Ability to acknowledge, solve problems and coordinate decision in an expedited and efficient manner
  • Has excellent phone etiquette with a personality that shines through to our guests
  • Good writing, time management, interpersonal, organizational, and communication skills
  • The ability to work in a high volume and ever-changing environment
  • Must have availability to work nights, weekends and holidays
  • Always maintains a professional demeanor and is punctual and reliable for your team members.

Why Join Our Team?

  • Comprehensive Benefits Package
    • Medical, Dental, and Vision Insurance
    • Group Life and Disability Insurance
    • Group Accident, Hospital Indemnity, and Critical Illness Insurance
    • Traditional and Roth 401(k) Plan
  • Exclusive Perks & Growth Opportunities
    • Employee Dining Discounts and/or Complimentary Onsite Meals
    • Career Development & Limitless Growth Opportunities
    • If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
    • Paid Time Off
    • Employee Assistance Program (EAP)
    • Commuter and Dependent Care Benefits
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