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Insurance Benefits Claims Processor Jobs in Chicago, IL

Gallagher

Claims Advocate

Rolling Meadows, IL · On-site

Manage communications between clients, insurers and brokers to move the claims process forward ... Below are the minimum core benefits you'll get, depending on your job level these benefits may ...

USLI

Claims Counsel Oak Brook IL

Oak Brook, IL · On-site

S. Benefits Canada Benefits Claims Counsel Oak Brook IL Location: Oak Brook, IL Team: Claims Job ... At USLI, we're not just about insurance - we are committed to making a difference, both internally ...

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All JobsInsurance Benefits Claims Processor JobsInsurance Benefits Claims Processor Jobs in Chicago, IL

Insurance Benefits Claims Processor information

See Chicago, IL salary details

$12

$23

$35

How much do insurance benefits claims processor jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for insurance benefits claims processor in Chicago, IL is $23.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $26.25 per hour, depending on experience, location, and employer.

What does an insurance benefits claims processor do?

An Insurance Benefits Claims Processor is responsible for reviewing, evaluating, and processing insurance claims submitted by policyholders. They verify information, determine coverage eligibility, and ensure that all documentation meets company and regulatory standards. Their work helps ensure that valid claims are paid promptly and accurately, while also identifying any errors or fraudulent activity. Claims processors often communicate with policyholders, healthcare providers, and other parties to gather necessary information or clarify details related to a claim.

What are the key skills and qualifications needed to thrive as an insurance benefits claims processor, and why are they important?

To thrive as an Insurance Benefits Claims Processor, you need strong attention to detail, analytical abilities, and a solid understanding of insurance policies, often supported by a high school diploma or relevant certification. Familiarity with claims management software, data entry systems, and standard office applications is typically required. Excellent communication, organizational skills, and problem-solving abilities help professionals excel when interacting with clients and resolving complex claims. These skills ensure accurate and timely claims processing, customer satisfaction, and compliance with industry regulations.

What are some common challenges faced by insurance benefits claims processors and how can they be addressed?

Insurance Benefits Claims Processors often encounter challenges such as managing high volumes of claims, interpreting complex policy details, and ensuring compliance with regulatory requirements. Staying organized, using workflow management tools, and maintaining strong attention to detail can help address these issues. Regular communication with team members and ongoing training on policy updates also play a key role in overcoming these challenges. Collaboration with other departments, such as underwriting and customer service, is essential for resolving discrepancies and providing accurate claim resolutions.

What is the difference between Insurance Benefits Claims Processor vs Insurance Claims Adjuster?

AspectInsurance Benefits Claims ProcessorInsurance Claims Adjuster
CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; licensing or certification often required
Work EnvironmentOffice setting, processing claims dataField and office, investigating claims
Industry UsageUsed across insurance companies for processing claimsUsed for evaluating and settling claims
Primary FocusProcessing and verifying insurance benefits claimsAssessing damages and determining claim validity

Insurance Benefits Claims Processors primarily handle the administrative side of claims, focusing on data entry and verification. Insurance Claims Adjusters evaluate claims on-site or remotely, investigating damages and making settlement decisions. Both roles are essential in the insurance industry but differ in responsibilities and work environment.

Is an insurance benefits claims processor job in demand?

The demand for insurance benefits claims processors remains steady due to ongoing growth in the insurance industry and the need for claims management. Employment in this role is expected to grow as companies seek skilled workers to handle claims efficiently, often requiring familiarity with claims processing software and attention to detail.

Is claims processing a stressful job?

Claims processing for insurance benefits can be stressful due to tight deadlines, high volume of claims, and the need for accuracy. It requires attention to detail, strong organizational skills, and sometimes dealing with upset claimants, which can contribute to job stress.

What are popular job titles related to Insurance Benefits Claims Processor jobs in Chicago, IL?

For Insurance Benefits Claims Processor jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Insurance Benefits Claims Processor jobs in Chicago, IL look for?

The top searched job categories for Insurance Benefits Claims Processor jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Insurance Benefits Claims Processor jobs?

Cities near Chicago, IL with the most Insurance Benefits Claims Processor job openings:

Insurance Benefits Claims Processor jobs near you

Claims Legal Specialist

AMERICAN FREEDOM INSURANCE

Mount Prospect, IL • On-site

$25 - $32/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

Description:

We are seeking an experienced Claims Litigation Coordinator to support our injury and litigation claims operations. This role plays a key part in claim intake support, document interpretation, classification, and workflow coordination within the casualty claims environment. The ideal candidate has prior claims processing experience, demonstrates strong reading comprehension and analytical ability, and can independently determine appropriate next steps based on claim-related documentation and requests. This role requires a high level of accuracy, judgment, and adaptability in a fast-paced environment with evolving priorities and multiple claim system inputs.


Key Responsibilities:

  • Review, interpret, and process incoming claim-related documents and attorney/legal correspondence related to bodily injury claims, determining appropriate categorization and claim handling actions
  • Accurately index, route, assign, and attach documents within the claims management system to ensure complete and accurate claim files
  • Assign bodily injury claims to appropriate casualty adjusters based on guidelines, complexity, and workload distribution
  • Identify and escalate time-sensitive or high-impact legal and claim documents (e.g., letters of representation, demands, lawsuits, filings)
  • Draft emails, letters, and routine to semi-complex written communications on behalf of adjusters and claims personnel, including correspondence to attorneys, claimants, and internal stakeholders
  • Support workflow management to ensure timely claim progression and adherence to internal service standards and SLAs
  • Create, run, and interpret operational and claims-related reports to support workload management and tracking
  • Communicate with internal teams (adjusters, litigation, and support units) to clarify document intent, resolve discrepancies, and support claim handling activities
  • Provide cross-functional support to other auto claims units based on business needs and workload demands
  • Maintain strict confidentiality and comply with all regulatory, legal, and company guidelines
Requirements:
  • 2+ years of experience in casualty claims processing, bodily injury, or litigation support
  • Prior experience handling attorney correspondence, legal documents, or working in a claims/legal environment
  • Experience drafting professional written correspondence to attorneys or legal representatives
  • Strong understanding of claims workflows and legal documentation (e.g., demands, complaints, liens, LORs)
  • High attention to detail with strong organizational skills
  • Ability to prioritize and manage high-volume workloads with accuracy
  • Demonstrated ability to learn quickly and operate independently after onboarding
  • Proficiency in claims management systems and standard office software


Preferred Qualifications:

  • Experience supporting litigated claims or working closely with injury adjusters
  • Familiarity with multi-state claim handling requirements
  • Exposure to compliance or regulatory standards within insurance claims


Benefits AFIC offers a competitive salary and a comprehensive benefits package to support you

  • Competitive Salary: Rewarding your expertise and experience
  • Financial Security: 401K with up to a 6% company match
  • Health & Wellness: Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans, Dental and vision coverage, Access to telemedicine services
  • Growth/Stability: Over 12 consecutive years of profitable growth, confirmed by A+ Superior rating by A.M. Best
  • Work-Life Balance: Monday-Friday, 8 am-5 pm CST
  • Holidays: At Least 6 Paid Holidays
  • Paid Time Off (PTO): PTO that can be used for vacation, personal, or sick time
  • Personal Days: Separate personal days for sickness, family needs, appointments or personal matters
  • Employee Recognition: We celebrate work milestones to show appreciation for your contributions
  • Professional Growth: Paid training, state licensing reimbursement, and opportunities for advancement
  • Positive Culture: Enjoy our inclusive holiday events, employee referral bonuses, virtual team meetings, and more