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Insurance Associate Jobs in Wilmington, NC (NOW HIRING)

Express

Sales Associate

Wilmington, NC · On-site

$12 - $16.25/hr

Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget ...

Express & Bonobos

Sales Associate

Wilmington, NC · On-site

$13 - $17.75/hr

Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget ...

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All JobsInsurance Associate JobsInsurance Associate Jobs in Wilmington, NC

Insurance Associate information

See Wilmington, NC salary details

$22.1K

$56.9K

$122.6K

How much do insurance associate jobs pay per year?

As of Sep 6, 2026, the average yearly pay for insurance associate in Wilmington, NC is $56,924.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,500.00 and $66,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance associate?

To thrive as an Insurance Associate, you need a solid understanding of insurance products, policy administration, and basic financial principles, typically backed by a relevant degree or prior experience in insurance or customer service. Familiarity with insurance management software, CRM systems, and sometimes state insurance licensing is often required. Strong interpersonal communication, attention to detail, and problem-solving skills help you excel in client interactions and policy management. These skills ensure accurate policy processing, regulatory compliance, and high-quality customer service in a competitive industry.

What are some common challenges insurance associates face when assisting clients, and how can these be managed effectively?

Insurance Associates often encounter challenges such as explaining complex policy details to clients, managing a high volume of inquiries, and keeping up with frequent regulatory changes. To manage these, it's helpful to develop strong communication and organizational skills, stay updated through ongoing training, and use digital tools provided by the agency. Collaborating closely with underwriters, claims adjusters, and senior agents can also provide valuable support and insights for handling client needs efficiently.

What is the difference between Insurance Associate vs Insurance Agent?

AspectInsurance AssociateInsurance Agent
CertificationsTypically requires licensing and insurance-related certificationsRequires licensing; may need additional state-specific licenses
Work EnvironmentOffice-based, supporting insurance sales and customer serviceField-based, meeting clients and selling policies
Employer & Industry UsageCommon in insurance companies and agencies for support rolesIndependent or agency-based sales roles in insurance industry
Primary FocusSupporting insurance operations, customer service, and policy processingSelling insurance policies and acquiring new clients

Insurance Associates typically support insurance operations and customer service within companies, requiring relevant licenses. Insurance Agents focus on selling policies directly to clients and often work in the field. Both roles require licensing, but their primary functions and work environments differ.

What is the role of an insurance associate?

An insurance associate assists clients with insurance policies, provides quotes, processes claims, and explains coverage options. They often work in insurance agencies or companies, requiring strong communication skills and knowledge of insurance products.

What are the most commonly searched types of Insurance jobs in Wilmington, NC?

The most popular types of Insurance jobs in Wilmington, NC are:

What are popular job titles related to Insurance Associate jobs in Wilmington, NC?

For Insurance Associate jobs in Wilmington, NC, the most frequently searched job titles are:

What job categories do people searching Insurance Associate jobs in Wilmington, NC look for?

The top searched job categories for Insurance Associate jobs in Wilmington, NC are:

What cities near Wilmington, NC are hiring for Insurance Associate jobs?

Cities near Wilmington, NC with the most Insurance Associate job openings:

Insurance Associate jobs near you

Associate Agent

Patriot Growth Insurance Services, LLC

Southport, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Key responsibilities

  • Serve as the primary contact for assigned accounts, providing knowledgeable and responsive service.

  • Manage the full policy lifecycle, including quoting, binding, endorsements, renewals, and policy updates.

  • Support the claims process by assisting with reporting, communication, and follow-up efforts.

Patriot Growth Insurance Services rating

7.5

Company rating: 7.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

226th of 315 rated insurance

Job description

Associate Agent
Coastline | Southport, NC | On-site | Full-Time
Why This Role Matters
As an Associate Agent, you'll play an essential role in supporting Producers, servicing client accounts, and helping ensure clients receive the coverage and guidance they need to protect what matters most. This position combines relationship management, policy administration, and insurance expertise to deliver a seamless client experience from initial quote through renewal.
You'll manage a book of business while serving as a trusted resource for clients, carriers, and internal team members. Success in this role requires strong attention to detail, a proactive mindset, and a commitment to delivering responsive, personalized service.
How You'll Make an Impact
  • Serve as the primary contact for assigned accounts, providing knowledgeable and responsive service that strengthens client relationships.
  • Manage the full policy lifecycle, including quoting, binding, endorsements, renewals, and policy updates to ensure accuracy and continuity of coverage.
  • Review client insurance needs, identify coverage gaps, and recommend solutions that help enhance protection and reduce risk.
  • Coordinate with carriers and underwriters to resolve policy, billing, and coverage questions efficiently and professionally.
  • Prepare renewal applications, proposals, and supporting documentation to support timely and accurate policy processing.
  • Monitor renewal activity, new business opportunities, and premium payment status to help maintain continuous coverage.
  • Support the claims process by assisting with reporting, communication, and follow-up efforts that contribute to positive client outcomes.
  • Maintain accurate agency records and documentation within agency management systems and CRM platforms.
Who You Are
  • Relationship-oriented and committed to providing exceptional client service.
  • Detail-focused with a high standard for accuracy and organization.
  • Proactive in identifying issues, recommending solutions, and following through on commitments.
  • Comfortable managing multiple priorities in a fast-paced environment.
  • A collaborative team player who values strong internal and external partnerships.
  • Professional, ethical, and committed to maintaining confidentiality.
  • An effective communicator who can build trust with clients, carriers, and colleagues alike.
What You BringDay One:
  • Active Property & Casualty insurance license.
  • Associate degree.
  • Three to five years of experience in sales, account management, or customer service, preferably within the insurance industry.
  • Proficiency with agency management systems, CRM platforms, and Microsoft Office applications.
  • Strong interpersonal, written, and verbal communication skills.
  • Excellent organizational, problem-solving, and time-management abilities.
  • Ability to manage multiple priorities while maintaining accuracy and responsiveness.
  • Demonstrated commitment to professionalism, confidentiality, and ethical business practices.
Valuable Additions:
  • Bachelor's degree in Business, Risk Management, or a related field.
  • Experience working with commercial insurance products and coverages.
  • Experience working with personal lines insurance products and coverages.
  • Understanding of insurance underwriting principles and carrier requirements.
  • Experience assisting clients with claims reporting and resolution processes.
  • Proven ability to identify coverage gaps and recommend appropriate insurance solutions.
Real Benefits for Real Life
At Patriot, great benefits mean more than coverage; they mean being there through every stage of life: your health, your family, your financial future, or simply time to recharge. Whether you're working or not, life doesn't stop. Neither should your benefits.
Highlights Include:
  • Multiple medical plan options, with preventive care covered at 100%
  • Free virtual medical and mental healthcare for employees and their families, plus a dedicated healthcare concierge to help you navigate benefits, compare prescription costs, and make more confident, personalized care decisions
  • Employer-paid short-term and long-term disability coverage
  • Paid parental leave
  • Personalized PTO that lets you take time away when you need it, without traditional accruals, plus separate sick leave
  • Competitive 401(k) company match to help you build your financial future
  • Comprehensive dental and vision coverage
  • Employee Assistance Program with confidential mental health, legal, financial, and work-life support
About Patriot Growth Insurance Services
At Patriot, we build our teams around a simple idea: people do their best work when they feel supported as whole people, not just managed as employees. We're invested in your growth, not just your output, and we back that up with a competitive salary and a comprehensive health and welfare program that extends to your family and domestic partners too, because who you're building a life with matters to us as much as the work you do.
 
Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. We're currently ranked the 25th-largest broker in the U.S. by Business Insurance and were named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations across more than 45 states, our collaborative model gives every person and every agency the resources and support they need to grow, while each agency keeps its own identity, culture, and way of doing business. That growth has never been about numbers alone, it's about the people behind them.
About Coastline

Coastline Insurance Associates of NC, a division of Patriot Growth Insurance Services LLC, is a trusted full-service independent insurance agency serving clients across North Carolina. With locations in Southport, Oak Island, and Wilmington, we are dedicated to providing personalized insurance solutions tailored to the unique needs of individuals, families, and businesses. Our experienced team combines local expertise with national resources to deliver outstanding coverage options and exceptional service.

Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
 
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.

Pay Range: Posted below*
*Any job offer is based upon a salary analysis to comply with applicable state pay transparency laws, considering relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis. Roles may also be eligible for a supplemental compensation, such as performance-based bonus, commission, or equity. Specific eligibility will be discussed with Talent Acquisition team. 

Patriot Growth Insurance Services offers a comprehensive benefits package, including medical, dental, and vision insurance; a 401(k) with company match; personalized time off and company paid holidays.

Pay Range
$45,000—$55,000 USD

What Patriot Growth Insurance Services employees say

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