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Insurance Associate Jobs in Suffolk, VA (NOW HIRING)

Sentara Healthcare

Insurance Verification Rep

Norfolk, VA · On-site

$16.50 - $21.25/hr

Insurance Verification Representative Performs insurance verification for all scheduled patient ... For positions that are available as remote work, Sentara Health employs associates in the following ...

Express

Sales Associate

Norfolk, VA · On-site

$13.50 - $18.50/hr

Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget ...

Express

Sales Associate

Norfolk, VA · On-site

$12 - $16.25/hr

... insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible ...

Express & Bonobos

Sales Associate

Norfolk, VA · On-site

$13.50 - $18.50/hr

Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget ...

Express & Bonobos

Sales Associate

Virginia Beach, VA · On-site

$13.25 - $18/hr

Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget ...

Express

Sales Associate

Virginia Beach, VA

$12.50 - $17/hr

... insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible ...

Express

Sales Associate

Virginia Beach, VA · On-site

$12.50 - $17/hr

Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget ...

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All JobsInsurance Associate JobsInsurance Associate Jobs in Suffolk, VA

Insurance Associate information

See Suffolk, VA salary details

$24.7K

$63.8K

$137.5K

How much do insurance associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for insurance associate in Suffolk, VA is $63,845.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,200.00 and $74,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance associate?

To thrive as an Insurance Associate, you need a solid understanding of insurance products, policy administration, and basic financial principles, typically backed by a relevant degree or prior experience in insurance or customer service. Familiarity with insurance management software, CRM systems, and sometimes state insurance licensing is often required. Strong interpersonal communication, attention to detail, and problem-solving skills help you excel in client interactions and policy management. These skills ensure accurate policy processing, regulatory compliance, and high-quality customer service in a competitive industry.

What are some common challenges insurance associates face when assisting clients, and how can these be managed effectively?

Insurance Associates often encounter challenges such as explaining complex policy details to clients, managing a high volume of inquiries, and keeping up with frequent regulatory changes. To manage these, it's helpful to develop strong communication and organizational skills, stay updated through ongoing training, and use digital tools provided by the agency. Collaborating closely with underwriters, claims adjusters, and senior agents can also provide valuable support and insights for handling client needs efficiently.

What is the difference between Insurance Associate vs Insurance Agent?

AspectInsurance AssociateInsurance Agent
CertificationsTypically requires licensing and insurance-related certificationsRequires licensing; may need additional state-specific licenses
Work EnvironmentOffice-based, supporting insurance sales and customer serviceField-based, meeting clients and selling policies
Employer & Industry UsageCommon in insurance companies and agencies for support rolesIndependent or agency-based sales roles in insurance industry
Primary FocusSupporting insurance operations, customer service, and policy processingSelling insurance policies and acquiring new clients

Insurance Associates typically support insurance operations and customer service within companies, requiring relevant licenses. Insurance Agents focus on selling policies directly to clients and often work in the field. Both roles require licensing, but their primary functions and work environments differ.

What are the most commonly searched types of Insurance jobs in Suffolk, VA? The most popular types of Insurance jobs in Suffolk, VA are:
What are popular job titles related to Insurance Associate jobs in Suffolk, VA? For Insurance Associate jobs in Suffolk, VA, the most frequently searched job titles are:
What job categories do people searching Insurance Associate jobs in Suffolk, VA look for? The top searched job categories for Insurance Associate jobs in Suffolk, VA are:
What cities near Suffolk, VA are hiring for Insurance Associate jobs? Cities near Suffolk, VA with the most Insurance Associate job openings:
Insurance Associate jobs near you
Infographic showing various Insurance Associate job openings in Suffolk, VA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $63,845 per year, or $30.7 per hour.

Insurance Verification Rep

Sentara Healthcare

Norfolk, VA • On-site

$16.50 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Sentara Health rating

6.8

Company rating: 6.8 out of 10

Based on 411 frontline employees who took The Breakroom Quiz

494th of 887 rated healthcare providers

Job description

City/State
Norfolk, VA
Work Shift
First (Days)
Overview:
Insurance Verification Representative
Performs insurance verification for all scheduled patient services and obtains required precertification in a multi-disciplinary environment
This is an On-Site, Full Time position located within the Heart Hospital/Sentara Norfolk General Hospital, Norfolk, Virginia
Hours for this position are Monday through Friday, Most days 730-1600
This position is not offered remotely.
Education
  • High School Diploma

Certification/Licensure
  • no specific certification or licensure requirements

Experience
  • Two of the following four skill levels required:
  • 1. One year experience in healthcare environment or
  • 2. Completion of healthcare related certificate program
  • 3. One year experience with medical insurance in a hospital or physician office or
  • 4. Transferable skills (i.e., 1 year or more in a call center, customer services, etc.)

Insurance Verification Full Time Hospital Physician office
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to 10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - 5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - 10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!
Sentara Norfolk General Hospital, located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School.
In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women's health, including a state-of-the-art neonatal intensive care unit.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

What Sentara Health employees say

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