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Insurance Associate Jobs in Sacramento, CA (NOW HIRING)

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Insurance Associate information

See Sacramento, CA salary details

$27.7K

$71.6K

$154.1K

How much do insurance associate jobs pay per year?

As of Sep 1, 2026, the average yearly pay for insurance associate in Sacramento, CA is $71,564.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $83,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance associate?

To thrive as an Insurance Associate, you need a solid understanding of insurance products, policy administration, and basic financial principles, typically backed by a relevant degree or prior experience in insurance or customer service. Familiarity with insurance management software, CRM systems, and sometimes state insurance licensing is often required. Strong interpersonal communication, attention to detail, and problem-solving skills help you excel in client interactions and policy management. These skills ensure accurate policy processing, regulatory compliance, and high-quality customer service in a competitive industry.

What are some common challenges insurance associates face when assisting clients, and how can these be managed effectively?

Insurance Associates often encounter challenges such as explaining complex policy details to clients, managing a high volume of inquiries, and keeping up with frequent regulatory changes. To manage these, it's helpful to develop strong communication and organizational skills, stay updated through ongoing training, and use digital tools provided by the agency. Collaborating closely with underwriters, claims adjusters, and senior agents can also provide valuable support and insights for handling client needs efficiently.

What is the difference between Insurance Associate vs Insurance Agent?

AspectInsurance AssociateInsurance Agent
CertificationsTypically requires licensing and insurance-related certificationsRequires licensing; may need additional state-specific licenses
Work EnvironmentOffice-based, supporting insurance sales and customer serviceField-based, meeting clients and selling policies
Employer & Industry UsageCommon in insurance companies and agencies for support rolesIndependent or agency-based sales roles in insurance industry
Primary FocusSupporting insurance operations, customer service, and policy processingSelling insurance policies and acquiring new clients

Insurance Associates typically support insurance operations and customer service within companies, requiring relevant licenses. Insurance Agents focus on selling policies directly to clients and often work in the field. Both roles require licensing, but their primary functions and work environments differ.

What is the role of an insurance associate?

An insurance associate assists clients with insurance policies, provides quotes, processes claims, and explains coverage options. They often work in insurance agencies or companies, requiring strong communication skills and knowledge of insurance products.

What are the most commonly searched types of Insurance jobs in Sacramento, CA?

The most popular types of Insurance jobs in Sacramento, CA are:

What are popular job titles related to Insurance Associate jobs in Sacramento, CA?

For Insurance Associate jobs in Sacramento, CA, the most frequently searched job titles are:

What job categories do people searching Insurance Associate jobs in Sacramento, CA look for?

The top searched job categories for Insurance Associate jobs in Sacramento, CA are:

What cities near Sacramento, CA are hiring for Insurance Associate jobs?

Cities near Sacramento, CA with the most Insurance Associate job openings:

Insurance Associate jobs near you
Infographic showing various Insurance Associate job openings in Sacramento, CA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $71,564 per year, or $34.4 per hour.

Member Experience Associate - P&C Licensing Required

AAA Northern California, Nevada & Utah

Sacramento, CA • On-site

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Why Work For Us?
  • Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
  • 401k Matching - $1 for $1 company match up to 6% of eligible earnings per pay period
  • Benefits - Medical, Dental, Vision, wellness program and more!
  • Paid Holidays
  • Paid Time Off - Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
  • Collaborative Environment - AAA will value your contribution to providing exceptional service to our members
  • Free AAA Classic Membership
  • AAA Product Discounts
  • Tuition Reimbursement Program
Additional Details: Competitive hourly base + commissions
The Member Experience Associate is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service, and meeting needs and expectations across multiple branch locations. In addition to delivering service, the Member Experience Associate are directly accountable for achieving individual sales targets. While their contributions support the overall branch success, they are measured as individual contributors. This position rotates between branches depending on business needs. Member Experience Associates must have strong customer service orientation, adaptability, and active listening skills to identify unmet Member needs in varied environments. They must quickly learn and adjust to multiple product lines, services, and systems in order to provide seamless service wherever assigned.
ESSENTIAL FUNCTIONS
  • Performs fundamental customer interactions including Member Services and product sales; must be knowledgeable and proficient with AAA products and services and adhere to branch operations in accordance with standard operating procedures and compliance including, but not limited to:
    • Member Experience
    • Member Services
    • Concierge
    • DMV/MVD
    • Auto Travel
    • Unlicensed Insurance Services
    • Smart Home Security
    • Responsibilities may include all seven fundamental skills as well as growth skills, dependent on branch need.
  • Performs fundamental customer interactions including Member Services and product sales, with accountability for meeting individual sales goals. Must be knowledgeable and proficient with AAA products and services, and consistently apply consultative sales techniques to uncover needs, present solutions, and close opportunities.
    • Promotes AAA products and services to Members to achieve individual and branch goals, reinforcing the value of Membership regardless of location.
    • Understands and anticipates Member needs, identifies and recommends relevant solutions, and demonstrates flexibility in adapting solutions to each branch environment.
KNOWLEDGE AND SKILLS
  • Customer Service: Professional and friendly attitude, problem-solving resolution, ability to quickly adapt to different branch teams and Member bases; Agility in modifying communication style to provide high communication effectiveness; Increases value of Membership with each interaction.
  • Sales: Demonstrates strong sales skills with a proven ability to meet or exceed goals in prior roles. Active listener, adaptable thinker, and strong communicator who can uncover needs, present solutions, and close sales while maintaining consistency across locations.
  • Uses strong product knowledge and sales skills to identify customer-specific needs, generate new sales, and retain existing business.
  • Strives to become cross-functional across all seven fundamental skills and growth skills, building the ability to flex between service and sales responsibilities as branch needs require.
  • Technical: Proficient with multiple computer systems and applications; ability to quickly adapt to varying system configurations or processes across branches. Strong knowledge of all AAA products, services, operations while demonstrating fiduciary accountability.
  • Operational Excellence: Ensures process implementation and compliance with standard operating procedures in all assigned branches, ensures efficiencies on end to end flow to meet objectives; engage in daily activities to meet the larger purpose and goals.
Education & Experience / Licenses & Certification
  • Minimum Qualifications
    • High School Diploma/GED
    • 2-4 years of work experience, with at least 1 year in a sales role. Sales experience is required.
    • Backgrounds in insurance, retail, hospitality, service industries, or call centers are highly valued, to include work in sales, hospitality, insurance, retail, service industries or call centers.
    • Drive for Results: Focuses on desired end results; takes steps necessary to meet deliverables in on time; Continues to move forward toward goal achievement
    • Communicate Effectively: Clearly conveys information and ideas to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
    • Teamwork: Develop quality relationships with peers, leaders and internal partners.
    • Must demonstrate adaptability, willingness to travel, and flexibility to cover shifts at multiple locations.
    • Bonding/fingerprinting and P&C licensing may be required depending on branch needs.
  • Preferred Qualifications
    • Demonstrated success working with defined sales standards and goals, consistently meeting or exceeding targets.
    • Customer Service experience.
WORKING ENVIRONMENT / MINIMUM PHYSICAL REQUIREMENTS
  • Works in a variety of branch office environments where standing, walking, or sitting at a desk, table, or computer workstation for extended periods of time may be required.
  • Must be flexible with work shifts and able to travel between locations regularly, including Saturdays.
  • Must be available to work in different branch locations, and work on Saturdays.
  • This is primarily an office job. Physical requirements include standing, sitting, bending and lifting (up to 15 pounds).
  • Approximately 98% of time is spent using a video display terminal. Works in a variety of office environments where standing, walking or sitting at a desk, table or computer workstation for extended periods of time may be required.
  • Approximately 50-80 percent of time spent on the job involves a personal computer.
  • Works in an office environment where standing and walking or sitting at a desk, table or computer workstation for extended periods of time. Must be available to work in different branch locations, and work on Saturday's. May travel by car, plane or other form of transportation to attend business meetings.

Starting rates vary by region. Ranges start from $23.00 up to $26.95 hourly. This role is subject to an incentive plan that includes commissions. We expect most employees to earn between $270 - $3,500 in incentives annually, contingent on performance.
AAA Northern California, Nevada & Utah logo

About AAA Northern California, Nevada & Utah

Sourced by ZipRecruiter

AAA (the American Automobile Association, Inc.) is a federation of affiliated automobile clubs. Each AAA club is an independent, not-for-profit organization, chartered and incorporated in its own state and controlled by its own Board of Directors. In order to be affiliated with AAA, each club agrees to provide certain standard services to its own members, as well as members of other AAA clubs. The individual club owns the territory in which it resides, and membership is based on residence. Exact dues and services will vary slightly between clubs.

Industry

Insurance carriers

Company size

1,001 - 5,000 Employees

Headquarters location

Walnut Creek, CA, US

Year founded

1900

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