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Insurance Assistant Jobs in Georgetown, KY (NOW HIRING)

Arby's

Assistant General Manager

Paris, KY

Arby's - Immediate Assistant Manager Opportunity Are you a highly motivated individual looking to ... Health insurance Requirements: * Valid driver's license and reliable transportation * Self ...

Arby's

Assistant General Manager

Paris, KY

$14 - $16/hr

Arby's - Immediate Assistant Manager Opportunity Are you a highly motivated individual looking to ... Health insurance Requirements: * Valid driver's license and reliable transportation * Self ...

Investors Heritage

Assistant Claims Processor

Frankfort, KY · On-site

$14.75 - $18.75/hr

About Investors Heritage Since 1960, Investors Heritage has offered life insurance and annuity ... Assistant Claims Processor We have an opening for a full-time life insurance Assistant Claims ...

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Insurance Assistant information

See Georgetown, KY salary details

$12

$18

$26

How much do insurance assistant jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for insurance assistant in Georgetown, KY is $18.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.82 per hour, depending on experience, location, and employer.

What Does an Insurance Assistant Do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an Insurance Assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by Insurance Assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What are Insurance Assistants?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

More about Insurance Assistant jobs
What are the most commonly searched types of Insurance jobs in Georgetown, KY? The most popular types of Insurance jobs in Georgetown, KY are:
What cities near Georgetown, KY are hiring for Insurance Assistant jobs? Cities near Georgetown, KY with the most Insurance Assistant job openings:
Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Georgetown, KY as of May 2026, with employment types broken down into 57% Full Time, 33% Part Time, and 10% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $38,206 per year, or $18.4 per hour.
Business Insurance Service Specialist

Business Insurance Service Specialist

Sterling Thompson Company

Lexington, KY • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 3 days ago

Job description

Business Insurance Service Specialist

Our firm is rapidly growing and we are seeking a self-motivated person who wants to join a dynamic, growing company. We are currently seeking to fulfill a full-time position in Lexington, KY. Our Business Insurance Service Specialist will be responsible for supporting numerous areas of the Business Insurance Department and providing exceptional customer service to our current clients and new prospects when they call in for assistance. This role will work with a dynamic range of industries such as construction, manufacturing, and emergency services.

Insurance industry or agency experience and knowledge is not required but would be a greater benefit relating to clients in the beginning for this position.


Responsibilities
  • Assist account managers with servicing claims, billing inquiries, late payments, cancellations, non-renewals, refinancing, etc.
  • Process requests for auto ID cards, evidence of insurance, certificates of liability, etc.
  • Send updated auto ID cards to renewing clients.
  • Process endorsements/change requests upon renewal and throughout policy year.
  • Create applications/cancellation requests for new or existing policies.
  • Assemble/mail renewal materials and policies to clients.
  • Help develop and prepare marketing and renewal proposals for clients and prospects, including summaries of insurance.
  • Assist account manager in renewal evaluations, including highlighting coverage and pricing differences year over year.
  • Learn the quoting systems of the various insurance companies utilized to assist Account Managers in quoting, renewal assembly, billing, etc.
  • Process incoming electronic mail/emails – attaching appurtenant information to client in EPIC.
  • Promptly answer and return phone calls.
  • Process “agency billed” items for clients.
  • Seek ways to improve overall efficiencies and processes within the department.

Requirements
  • College education or equivalent experience.
  • Ability to multi‐task and handle heavy workload with minimal supervision; able to self-check for accuracy; and independently research and analyze.
  • Demonstrated experience meeting deadlines and working with shifting priorities.
  • Ability to communicate orally and in writing with others (clients, colleagues, carrier partners) to explain complex issues, interpret complex information, and respond appropriately.
  • Working knowledge of Excel to create, navigate and manipulate reports, Word, PowerPoint and E‐mail applications.
  • Ability to step beyond the basics of the technologies we use in order to find better ways to utilize them and train others to learn those practices.
  • An understanding of insurance products and a current license from the State of Kentucky preferred but not required.
Benefits: 401(k), 401(k) match, flexible hours, health insurance, paid time off, paid parental leave, bonuses, paid holidays, professional development, wellness program, company paid life insurance, company paid long-term disability insurance, paid parental leave, employee assistance program
Sterling Thompson Company provides equal employment opportunities (EEO) to all employees and applicants for employment.

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