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Insurance Assistant Jobs in New York (NOW HIRING)

Insurance Technical Assistant

Manhattan, NY ยท On-site

$31.25 - $36.06/hr

The Insurance Technical Assistant for the Financial Services Team should be a detail-oriented team player with the ability to multitask and have excellent customer service skills. LOCATION: HYBRID ...

Insurance Professional

Bronx, NY ยท On-site

$17 - $20/hr (+ commission)

Growth opportunities Duties: - Provide exceptional customer service to clients, answering questions and addressing concerns -Answer incoming calls and assist with client and Insurance company ...

Administrative Assistant II

Warren, NJ ยท On-site

$35K - $65K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something ... of the insurance industry and the business units. Education & Experience 1. Some college with ...

New

Administrative Assistant II

Warren, NJ ยท Hybrid

$35K - $65K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something ... of the insurance industry and the business units. Education & Experience 1. Some college with ...

New

Assistance regarding health insurance: * Assist patients with financial concerns for National Kidney Foundation, American Kidney Fund, state renal programs, Veterans Administration, etc. * Support ...

Review surety invoices to validate rates and premium are accurate * Assist Members with surety bond inquiries Property & Engineering Risk Programs * Oversee Wakefern's property insurance Risk ...

New

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Insurance Assistant information

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How much do insurance assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for insurance assistant in New York is $22.25, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $25.24 per hour, depending on experience, location, and employer.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

What are the most commonly searched types of Insurance jobs in New York?

The most popular types of Insurance jobs in New York are:

What cities in New York are hiring for Insurance Assistant jobs?

Cities in New York with the most Insurance Assistant job openings:

Infographic showing various Insurance Assistant job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $46,290 per year, or $22.3 per hour.

Insurance Technical Assistant

EPIC Brokers

Manhattan, NY โ€ข On-site

$31.25 - $36.06/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago


Job description

Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" - people who know what they want and aren't afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
JOB OVERVIEW:
The Insurance Technical Assistant for the Financial Services Team should be a detail-oriented team player with the ability to multitask and have excellent customer service skills.
LOCATION: HYBRID - New York City (3 days per week in office)
WHAT YOU'LL DO:
A detailed list of job duties includes (but is not limited to):
Responsibilities and Duties
Service of all aspects of the placement process utilizing the firm's agency management system
โ€ข Imputing submissions into Sagitta, agency management system
โ€ข Send out renewal solicitations 120 days in advance with corresponding applications
โ€ข Following up on renewal submissions, subjectivities and policies
โ€ข Generate certificates of Insurance upon request
โ€ข Filing using Image Right, our electronic filing system in accordance with company standards
โ€ข Demonstrate familiarity with quote letters and binders from various carriers
โ€ข Following up on all inquiries
Billing:
โ€ข Basic invoicing responsibilities - invoicing through Sagitta
โ€ข Capturing data for analytics and reporting
โ€ข Handling return premiums, extensions, corrections, cancellations, AP and RPs
โ€ข Interface with accounting for premium and revenue payments.
Issue Policies:
โ€ข Manage the issuance of policies
โ€ข Following up on any outstanding subjectivities needed to issue the policy
Manage Surplus Lines filing and documentation:
โ€ข Complete Surplus Lines Diligences per state and line of business
โ€ข Ensure all necessary documentation for surplus lines filings is sent out and filed
WHAT YOU'LL BRING:
โ€ข Willing to hire a college graduate with a Risk Management Degree or needs 1 year plus Insurance brokerage experience
โ€ข Bachelor's degree
โ€ข Proficient in MS suite of products
โ€ข Property & Casualty Insurance License (or willing to get one once hired).
COMPENSATION:
The hourly pay range for this position is $31.25 - $36.06 per hour and standard workweeks are 40 hours. This range represents the employer's good faith estimate of the compensation for this role at the time of posting.
Actual compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package.
WHY EPIC:
EPIC has over 60 offices and 4,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer:

  • Generous Paid Time off
    • Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
  • Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
  • Generous employee referral bonus program of $1,500 per hired referral
  • Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!)
  • Employee Resource Groups: Women's Coalition, EPIC Veterans Group
  • Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
  • Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
  • Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
  • 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
  • EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
  • We're in the top 10 of property/casualty agencies according to "Insurance Journal"

To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/.
EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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