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Insurance Assistant Jobs in New Hampshire (NOW HIRING)

New England Motorcycle Group

F&I Manager

Rochester, NH · On-site

Act as a liaison to all departments in matters concerning Finance and Insurance. * Assist and support overall company policies and procedures and support the dealers philosophy. * Able to work cross ...

Gibbons Group

Life Insurance Agent Trainee

Salem, NH · On-site

Life Insurance Agent Trainee | Remote | Full Training + Licensing Support Performance-Based | Daily ... Work with provided systems and tools to connect with prospective clients * Assist in helping ...

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Insurance Assistant information

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How much do insurance assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for insurance assistant in New Hampshire is $19.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.45 per hour, depending on experience, location, and employer.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

More about Insurance Assistant jobs

What are the most commonly searched types of Insurance jobs in New Hampshire?

The most popular types of Insurance jobs in New Hampshire are:

What cities in New Hampshire are hiring for Insurance Assistant jobs?

Cities in New Hampshire with the most Insurance Assistant job openings:

Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in New Hampshire as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, and 5% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $41,149 per year, or $19.8 per hour.

F&I Manager

New England Motorcycle Group

Rochester, NH • On-site

Full-time

Re-posted 12 days ago

Key responsibilities

  • Oversee and direct the business office operational activities related to providing finance, insurance, and extended service programs.

  • Maintain a collaborative working relationship with other dealership departments and support overall company policies.

  • Ensure high levels of customer service, motivate staff to deliver quality service, and handle customer complaints promptly and courteously.

Job description

Job Type
Full-time
Description
Job Data
Job Title: Finance & Insurance Manager
Department: Finance & Insurance Department
Supervisor: Sales Manager
Summary Description
Direct responsibility for the Finance and Insurance operations of the Motorcycle Sales Department.
Key Results Areas
  • Business office operations
  • Maintain a collaborative working relationship with other dealership departments
  • Customer Service

Major Duties and Responsibilities
1) Business Office Operations
  • Oversee and direct the business office operational activities related to providing finance, insurance, and extended service programs.
  • Produce acceptable levels of revenue and profits for the dealership by selling finance, insurance, and extended service programs to new and used motorcycle customers.
  • Cross-sell parts, accessories, and ready-to-ride products to customers.
  • Establish and maintain good working relationships with several finance sources, factory and otherwise.
  • Actively recruit and maintain a strong market base for the providing of available finance and Insurance products. Pro-actively use sales techniques.
  • Analyze departmental activities and practices effective problem solving techniques.
  • Employ a system of responsible accounting, including budget and internal controls. Set monthly sales objectives and attain goals. Provide with reports, as requested.
  • Pursue a continuing program of formal and informal education in the area of expertise to maintain, strengthen and broaden service. Belong to (or join) any relevant associations.
  • Submit paperwork to and obtain approval from finance sources on all finance deals.
  • Set up finance forecasting in conjunction with the sales department forecasting to achieve a desired percent of penetration and income. This is to be done on both a monthly and an annual basis.
  • Maintain files of active insurance and financial agencies. Maintain a Finance and Insurance logbook. Prepare monthly penetration reports on finance penetration.
  • Establish and maintain procedures to ensure timely and proper completion of all sales related paperwork. Also check all paperwork for correct title, line information, taxes, errors, etc.
  • Handle all rate quotations.

2) Maintain A Collaborative Working Relationship with Other Dealership Departments
  • Act as a liaison to all departments in matters concerning Finance and Insurance.
  • Assist and support overall company policies and procedures and support the dealers philosophy.
  • Able to work cross-functionally with all departments, with an emphasis on the Sales Department and Service Manager.
  • Provide supplemental assistance to a sales person in the Motorcycle Sales Department. Work in conjunction with the sales team.

3) Customer Service
  • Ensure high levels of Customer Service.
  • Motivate entire staff to assure quality customer service to all clients.
  • Maintain a quality assessment and improvement program to assure high quality service to all customers. Institute and employ a feature / benefit selling methodology so that all customers receive consistence treatment.
  • Ensure that the delivery of any new or used motorcycle is and "EVENT" that will endear customer to the dealership.
  • Contact customers using mailing lists, tickler files, and personal follow-up to encourage additional sales and ensure customer satisfaction.
  • Demonstrate commitment to the dealership's philosophy of quality service to all customers and acts as a role model to other dealership employees.
  • Be able to handle customer complaints quickly and courteously, demonstrating empathy, a positive attitude, and our commitment to "making things right".

4) Other Duties
  • As Assigned

Supervisory Responsibilities
  • Set up and maintain an adequate program which will ensure a 100% turnover ratio to the Business Manager or F&I department.
  • Ability to effectively supervise professional and non-professional personnel.
  • Ability to make strong independent decisions and the demonstrated ability to learn quickly.
  • Be the example to department employees and other dealership personnel by appearance, attendance, being on time for work, and open to flexible scheduling.
  • Establish and maintain an efficient, organized, clean and professional business office.
  • Responsible for informing the entire dealership staff of any new programs or promotions relative to F&I. Also develop promotional campaigns in conjunction with other departments.

Commitments
  • Treat all employees and customers fairly, courteously, and with dignity.
  • Be prompt and available for flexible scheduling.
  • Be honest and fair in all business dealings.
  • Meet or exceed sales quotas on a regular basis.
  • Continually learn more about the products and services you sell. Attend training sessions to keep current with F&I sales techniques and other sales department issues.

Requirements
Qualifications & Job Requirements
  • Must have the ability to get along with a wide customer base.
  • Excellent communication skills and demonstrated "closing skills".
  • Knowledge and experience with sales of F&I products, and other products sold by the dealership, or the demonstrated ability to quickly learn them.
  • Computer literate with typing skills and open to learning new software and computer programs.
  • Able to work effectively and courteously over the phone.
  • Valid state insurance license

Physical Demands
  • The noise level in the work environment is occasionally loud.
  • Occasionally requires the ability to balance and push motorcycles.

Working Conditions
  • Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
  • Occasionally, exposed to exhaust fumes or other airborne particles.

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