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Insurance Assistant Jobs in British Columbia (NOW HIRING)

Website Manager

Vancouver, BC ยท Remote

CA$110K - CA$135K/yr

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Insurance Assistant information

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

What are the most commonly searched types of Insurance jobs in British Columbia?

The most popular types of Insurance jobs in British Columbia are:

What cities in British Columbia are hiring for Insurance Assistant jobs?

Cities in British Columbia with the most Insurance Assistant job openings:

Infographic showing various Insurance Assistant job openings in British Columbia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution.

Insurance Advisor, Community Branch Network

HUB

Richmond, BC โ€ข On-site

CA$40K - CA$50K/yr

Full-time

Retirement

Re-posted 24 days ago


Job description

Job Description

Who We Are

We are BC's largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.

What We're Looking For

Our Community Branch Network Division is growing and we're seeking a client-focused Insurance Advisors! We want someone who thrives in a fast-paced and ever-changing environment.

Our Richmond location is our largest and busiest branch! Located in the largest auto mall in Western Canada, this busy branch services multiple different dealerships within the Richmond Auto Mall.

Requirements

  • Level 1 General Insurance License.

  • 6+ months of previous insurance experience; ideally as a Road Advisor.

  • Strong communication written and verbal; someone who is experienced in building relationships with clients through a customer service mindset.

  • An entrepreneurial spirit with a high sales drive and initiative.

  • A valid driver's license and your own personal vehicle to travel to dealership locations.

Asset experience that will make you stand out:

  • You have or are working towards an industry designation.

  • You have working proficiency in Mandarin or Cantonese language skills.

A Day in the Life

  • First things first, you'll provide ICBC and private auto coverage in the office and dealerships.

  • We work as a team so, you'll assist in the office as needed by helping customers at the counter, answering telephones and everything in between.

  • You'll handle any customer complaints with professionalism and understanding.

  • You'll set and adhere to production budgets, including ICBC Autoplan and Private Auto Sales production.

  • You'll ensure compliance with all insurers, Insurance Council of BC and Privacy Act rules and regulations.

  • You'll ensure control of ICBC inventory and correct handling of all documentation and funds.

  • We want you to grow too! You'll be continuing your professional development in order to further enhance your skills and abilities.

  • At the end of the day, we represent HUB. You'll need to ensure that you understand and live up to our HUB values, mission and vision.

Where This Can Take You

We invest in our employees! We offer hands-on coaching and mentorship, alongside extensive sales training to ensure you succeed, today and tomorrow. Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry and beyond!

What We Offer

  • Competitive compensation: Base salary + Industry leading commission structure

  • Company matching RRSP contributions

  • Tuition financing and career-related training and development

  • Customizable flexible benefits options for you and your family

  • Mental and physical wellness initiatives

  • A positive, collaborative and team-oriented environment

  • Ongoing personal and career development

If this sounds like a place you want to be or want to talk to us about the role and opportunities, contact us/apply now.

The expected salary range for this position is $40,000 - $50,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

Our Culture Starts with You

  • We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business

  • We want you to be INNOVATIVE and open to sharing your ideas

  • You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.

  • You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER

  • You work with a high degree of INTEGRITY and ACCOUNTABILITY

If this sounds like a place you want to be or want to talk to us about the role and opportunities, contact us or apply now. To find associated positions at our HUB simply search myHUBbc as a keyword in the search bar on our careers page!

Department Account Management & ServiceRequired Experience: 1-2 years of relevant experienceRequired Travel: Up to 100%

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting teamHUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.