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Insurance Arbitration information

What is an Insurance Arbitration job?

An Insurance Arbitration job involves resolving disputes between insurance companies and policyholders, or between two insurers, outside of court. Professionals in this role act as neutral third parties, reviewing evidence, policy terms, and legal arguments to make a binding or non-binding decision. They work to ensure fair outcomes while helping both parties avoid costly and lengthy litigation. Strong knowledge of insurance policies, legal procedures, and negotiation tactics is essential for success in this field.

What are the most common challenges faced in an Insurance Arbitration role?

One of the most frequent challenges in Insurance Arbitration is managing complex cases where policy interpretations may vary and stakeholders have conflicting interests. Navigating these situations requires impartial judgment, thorough research, and clear documentation to ensure fairness and compliance with legal standards. Insurance arbitrators often handle multiple cases simultaneously, requiring strong organizational skills and the ability to prioritize effectively. Successfully resolving disputes not only streamlines claims processes but also fosters better relationships between insurers and policyholders.

What are the key skills and qualifications needed to thrive in the Insurance Arbitration position, and why are they important?

To thrive in Insurance Arbitration, you need a thorough understanding of insurance policies, legal frameworks, and negotiation processes, typically backed by a background in law, insurance, or dispute resolution. Familiarity with case management software, arbitration platforms, and relevant certifications such as arbitration or mediation credentials is beneficial. Excellent communication, impartiality, and analytical thinking are crucial soft skills for success in this position. These qualities enable fair and efficient resolution of disputes, maintaining trust among all parties and upholding industry standards.

What are popular job titles related to Insurance Arbitration jobs in Texas? For Insurance Arbitration jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Insurance Arbitration jobs in Texas look for? The top searched job categories for Insurance Arbitration jobs in Texas are:
What cities in Texas are hiring for Insurance Arbitration jobs? Cities in Texas with the most Insurance Arbitration job openings:
Insurance Arbitration jobs near you
Infographic showing various Insurance Arbitration job openings in Texas as of July 2026, with employment types broken down into 23% Locum Tenens, 34% Full Time, 3% Part Time, 1% Contract, 38% Nights, and 1% Summer. Highlights an 82% Physical, 9% Hybrid, and 9% Remote job distribution.
Arbitration & Mediation Case Filing Supervisor

Arbitration & Mediation Case Filing Supervisor

American Arbitration Association Inc.

San Antonio, TX • On-site, Remote

$79K - $84K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

American Arbitration Association rating

9.0

Company rating: 9.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

23rd of 488 rated business services

Job description

Description

Case Filing Supervisor (2026-77)
Overview
The American Arbitration Association (AAA) is seeking a Case Filing Supervisor to oversee a team responsible for the accurate and efficient entry of case filings into our PRISM case management system. This role manages a team of Case Filing Specialists, ensuring compliance with filing standards and case processing procedures while also handling a caseload of deficient or incomplete filings. The ideal candidate will bring strong leadership, communication, and data-driven process improvement skills to support high-quality case administration and excellent internal/external service.
 
Work Environment
This position offers a remote work arrangement; candidates must reside at a U.S. location within 125 miles of their assigned office location. Compensation will be determined based on geographic location.
 
Compensation
  • San Antonio, TX; Miami, FL: $79,000 – $84,000
  • Fresno, CA; Dallas, TX; Atlanta, GA; Buffalo, NY: $84,000 – $89,000
  • Houston, TX; Minneapolis, MN; Johnston, RI; Voorhees, NJ: $85,000 – $90,000
  • Chicago, IL; Philadelphia, PA, Voorhees, NJ: $89,000 – $95,000
  • Los Angeles, CA; Boston, MA: $93,000 – $98,000
  • San Francisco, CA; New York City, NY: $99,000 – $105,000
This position is also eligible for an annual performance-based incentive.
Our competitive compensation package includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time off.

Qualifications
  • Bachelor’s degree in business or related field with 2–4 years of relevant experience, including some supervisory experience; or
  • Associate’s degree with 4–6 years of relevant experience, including 2+ years in a supervisory role; or
  • An equivalent mix of education and experience that demonstrates the required skills and competencies for the position.
  • Excellent verbal and written communication skills, with the ability to tailor messaging to diverse audiences and convey complex information clearly.
  • Demonstrated ability to supervise, mentor, and develop team members, including setting goals, providing feedback, and managing performance.
  • Strong analytical and critical thinking skills to address practical problems, make sound decisions, and develop effective solutions in a dynamic work environment.
  • Intermediate to advanced proficiency in case management systems, Microsoft Office suite (particularly Excel for reporting), and HRIS/HRMS software applications.
  • Knowledge of best practices in case filing and data entry processes, with the ability to identify inefficiencies and implement improvements to enhance accuracy and productivity.
About Us
The American Arbitration Association (AAA), recognized among The NonProfit Times' 50 Best Nonprofits to Work For, offers a dynamic, fast-paced environment where excellence meets opportunity. Our organization leads arbitration and mediation across diverse industries, providing professionals with unique exposure to multiple business sectors and conflict resolution practices. We foster growth through collaboration with experienced legal professionals and invest in our team through comprehensive professional development programs. At the AAA, we combine challenging work with meaningful recognition in an environment where merit drives success and learning never stops.
 
The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

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About American Arbitration Association

Sourced by ZipRecruiter

The American Arbitration Association (AAA), situated in New York, NY, operates in the dispute resolution sector and it plays an essential role in the global business environment. Established in 1926, AAA has increased access to and improved the quality of justice through its range of dispute resolution services, including arbitration and mediation, as well as educational programs. The core mission of AAA is to help individuals and organizations of all sizes manage conflict and resolve disputes in a manner that is fair, swift, and economical. Over the years, AAA has been instrumental in engineering conflict management and dispute resolution techniques that have been recognized and adopted worldwide.

Industry

Mediation and negotiation services

Company size

501 - 1,000 Employees

Headquarters location

New York, NY, US

Year founded

1926

Social media

Twitter

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