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Insurance Advocate Jobs in Utah (NOW HIRING)

Customer Service Advocate

Salt Lake City, UT · On-site

$20.71 - $22.13/hr

Daniels Health is seeking a Customer Service Advocate to be the trusted voice for our healthcare ... Company-sponsored Life Insurance; Voluntary Long-Term Disability and Accident Insurance * 401K ...

Customer Service Advocate

Salt Lake City, UT · On-site

$20.71 - $22.13/hr

Daniels Health is seeking a Customer Service Advocate to be the trusted voice for our healthcare ... Company-sponsored Life Insurance; Voluntary Long-Term Disability and Accident Insurance * 401K ...

Customer Service Advocate

Salt Lake City, UT · On-site

$20.71 - $22.13/hr

Daniels Health is seeking a Customer Service Advocate to be the trusted voice for our healthcare ... Company-sponsored Life Insurance; Voluntary Long-Term Disability and Accident Insurance * 401K ...

Showing results 21-40

Insurance Advocate information

See Utah salary details

$10

$19

$29

How much do insurance advocate jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for insurance advocate in Utah is $19.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $23.41 per hour, depending on experience, location, and employer.

What is an insurance advocate?

Insurance Advocates are professionals who help individuals or organizations navigate the complexities of insurance policies and claims. They act as intermediaries between policyholders and insurance companies, ensuring that clients understand their coverage, rights, and options. Insurance Advocates assist with filing claims, disputing denials, and negotiating settlements, all while aiming to secure the best possible outcome for their clients. Their expertise can be especially valuable in complicated or contested insurance cases.

What are the key skills and qualifications needed to thrive as an insurance advocate?

To thrive as an Insurance Advocate, you need a solid understanding of insurance policies, claims processes, and relevant regulations, often supported by a degree in business, finance, or a related field. Familiarity with insurance management systems, claims processing software, and industry certifications like a state insurance license are typically required. Exceptional negotiation, problem-solving, and interpersonal communication skills help build trust and effectively resolve client issues. These abilities are crucial for ensuring clients receive fair treatment and the best possible outcomes in complex insurance matters.

How does an insurance advocate typically collaborate with clients and insurance companies to resolve claims issues?

An Insurance Advocate acts as an intermediary between clients and insurance providers, working closely with both parties to ensure claims are processed fairly and efficiently. They gather necessary documentation from clients, communicate with adjusters, and advocate for the client's best interests throughout the claims process. This role often involves negotiating settlements, explaining policy details, and addressing any misunderstandings that may arise. Building strong relationships and maintaining clear communication are key to successfully resolving claims issues in this position.

What is the difference between Insurance Advocate vs Insurance Agent?

AspectInsurance AdvocateInsurance Agent
CredentialsMay require licensing depending on state; focuses on advocacy and claims supportLicensed to sell insurance policies; required licensing varies by state
Work EnvironmentTypically works for clients or advocacy organizations, assisting with claims and policy issuesWorks for insurance companies or independently selling policies to clients
Industry UsageUsed in contexts emphasizing claims support and policy advocacyCommonly used in sales and distribution of insurance products

Insurance Advocates primarily assist clients with claims and policy issues, often working in advocacy roles, while Insurance Agents focus on selling insurance policies and providing coverage options. Both roles require licensing but serve different functions within the insurance industry.

Do I need a degree to be an insurance advocate?

A degree is not typically required to become an insurance advocate, but relevant education such as a high school diploma or equivalent is necessary. Strong communication skills, knowledge of insurance policies, and industry certifications can enhance job prospects. Employers may prefer candidates with experience in customer service or insurance-related training.

What do insurance advocates do?

Insurance advocates assist clients in understanding and obtaining insurance policies, advocating for their needs during the application and claims process. They review policy options, explain coverage details, and help resolve disputes or issues with insurance providers, often requiring strong communication and knowledge of insurance regulations.

What are popular job titles related to Insurance Advocate jobs in Utah?

For Insurance Advocate jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Insurance Advocate jobs in Utah look for?

The top searched job categories for Insurance Advocate jobs in Utah are:

Infographic showing various Insurance Advocate job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,019 per year, or $19.7 per hour.

Senior Pharmacy Advocate

Salt Lake City, UT • On-site

IMA Financial Group
Insurance Services • 201 - 500 employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


IMA Financial Group rating

8.6

Company rating: 8.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz


Job description

ESSENTIAL JOB RESPONSIBILITIES include but are not limited to:
  • Supports and demonstrates IMA's core values
  • Values and understands the importance of diversity, equity, and inclusion among all IMA associates.
  • Provide exceptional customer service, streamlining the manufacturer assistance process or enrolling in international shipping, ensuring a seamless transition over to our pharmacy programs.
  • Provides assistance to pharmacy advocate staff and patients to complete and submit all necessary forms and program applications.
  • Completes and submits all necessary forms in a timely manner. Tracks and follows up on status of applications.
  • Frequently works in Excel spreadsheets to create and analyze enrollment, use and revenue tracking.
  • Communicates effectively with patients, healthcare providers, and third party representatives
  • Maintains frequent phone contact with provider representatives, third party customer service representatives, and pharmacy staff.

REQUIRED EXPERIENCE AND SKILLS include but are not limited to:
  • High School, Diploma, or GED required
  • Pharmacy tech preferred or experience in a retail pharmacy or health care field.
  • Ability to communicate effectively both orally and in writing.
  • Ability to build productive internal/external working relationships.
  • Strong interpersonal skills.
  • Strong organizational skills; attention to detail.
  • General knowledge of pharmacy benefits.
  • Ability to proficiently use Microsoft Excel, Outlook and Word.
  • Ability and initiative to work independently or as a team member.
  • Ability to problem solve.
  • Strong time management skills.
  • Customer satisfaction focused.

COMPETENCIES & TRAITS:
  • Professionalism
  • Building relationships
  • Manage Client Relationships
    • Identifies key professional working relationships and works to develop them over time.
    • Proactively engages in and promotes clear communication of information and needs within working relationships.
  • Interpersonal skills
    • Ability to foster and maintain healthy, mutually beneficial relationships with others.
    • Displays emotional intelligence by controlling and expressing emotions professionally and respectfully to create and maintain productive relationships.
  • Problem Solving
    • Ability to view situations in an objective or critical manner and choose the best solution accordingly.
    • Uses brainstorming techniques to create a variety of solutions, thinking outside the box when necessary.
  • Communicating
    • Actively listens, shares information, and proposes suggestions and solutions.
    • Expresses oneself effectively both orally and in written form.
  • Technology
    • Learns and utilizes current and new technologies.
    • Embraces technology changes and improvements.

Compensation & Benefits
Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following:
Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching, Well-Being Stipend, Personal and Professional Development. In addition to our robust benefits package, the final offer amounts will depend on a variety of factors, including the candidate's geographic location, prior relevant experience, and their knowledge, skills, and abilities.
*These benefits do not apply to internship roles.
Why Join IMA?
We've built a reputation for putting our associates first
What if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership? It's this unique ownership business model that makes working at IMA so appealing.
We work in teams. We sell in teams. We win and prosper as a team
We provide support systems and resources that enable each of our associates to focus on what they do best. And as an independent company based in the Midwest, we're big enough to write business all over the world and small enough to implement your ideas quickly.
We are recognized nationally as a leader in our industry
• Business Insurance Magazine - Best Places to Work in Insurance
• US Insurance Awards - Community Outreach Project of the Year
• U.S. Chamber of Commerce Citizen Awards - Best Corporate Steward finalist
• Inc. Magazine Best Workplaces
• Inc. 5000 - List of Fastest Growing Companies
• Alaska Journal of Commerce - Best Workplaces in Alaska
• Charlotte Business Journal - Best Places to Work
• Civic 50 Colorado Honoree Recognizing 50 Most Community-Minded Companies
• Connecticut Top Workplaces
• Dallas Business Journal - Best Places to Work
• Denver Business Journal - Best Places to Work
• Denver Business Journal - Fast 50
• Kansas City Business Journal - Best Places to Work
• Los Angeles Business Journal - Best Places to Work
• Puget Sound Business Journal - Washington's Best Workplaces
• Tampa Bay Times - Best Workplaces
• The Salt Lake City Tribune Top Workplaces
• Utah Business - Best Places to Work
• Wichita Business Journal - Best Places to Work
This Job Description is not a complete statement of all duties and responsibilities comprising this position.
The IMA Financial Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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