Insurance Admin Jobs in Utah (NOW HIRING)

Announcement
Details
Open Date
09/02/2026
Requisition Number
PRN46107B
Job Title
Leave Administrator
Working Title
Leave Administrator - Human Resources
Career Progression Track
P00
Track Level
P1 - Entry Level Pro, P2 - Developing
FLSA Code
Professional
Patient Sensitive Job Code?
No
Standard Hours per Week
40
Full Time or Part Time?
Full Time
Shift
Day
Work Schedule Summary
Monday through Friday, 8am - 5pm
The Absence Management team in Human Resource Management currently works a hybrid schedule with one day per week (Thursdays) on site from our Downtown SLC office and the remaining days working remote.
Work location expectations for Coordinated Services roles will follow University policy for remote, hybrid, and in-person work arrangements and are subject to change based on the business needs of the unit.
VP Area
President
Department
00410 - Human Resources
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
External Posting
Pay Rate Range
$49,000-$52,000
Close Date
11/02/2026
Priority Review Date (Note - Posting may close at any time)
09/09/2026
Job Summary
Leave Administrator:
Advises employees and managers on the organization's leave programs, including maternity or paternity leave, medical or disability leave, military leave, or unpaid leave. Analyzes leave claims or requests, determines employee eligibility, advises managers of alternate work arrangements, and assists departments with employees' return of service. Records leaves in the HRIS systems as needed. Ensures compliance with internal and external policies and regulations.
Answers incoming questions from employees and managers on the organization's leave programs, including FMLA leave, paid parental leave, medical leave, military leave, and non-health related leaves. Intakes leave requests and insurance claims (Workers' Compensation, Disability, and Life). Coordinates with employees, departments, and medical providers to obtain information to process leaves and claims. Refers employees to the Workplace Accommodations Team when necessary.
Enters leave-related data into the HRIS, payroll and/or leave system as needed. Performs work under supervision. Manages leave and claim issues and problems and refers more complex issues to higher-level staff. Possesses working knowledge of subject matter. Requires knowledge of leave laws (FMLA, USERRA, WC, etc.), basic skill set, and proficiency. Conducts work assignments as directed.
This position is hybrid, so the incumbent will be required to work at least one day per week onsite, but will also be able to telecommute. An employee hired into this role who telecommutes will be responsible for providing space, telephone, printing, networking, and/or internet capabilities at the telecommute location and sign the University of Utah Telecommuting Agreement
Learn more about the great benefits of working for University of Utah: benefits.utah.edu
The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.
Responsibilities
Leave Administrator, I
Provides frontline support for employees and managers on leave and related insurance programs, including FMLA, parental, medical, disability, military, and workers' compensation leaves. Processes leave requests and claims, determines eligibility, coordinates required documentation, maintains leave records in HR systems, ensures compliance with applicable policies and regulations, and escalates complex cases as needed.
Performs work under direct supervision. Handles basic issues and problems, and refers more complex issues to higher-level staff. Possesses beginning to working knowledge of subject matter.
Requires a bachelor's (or equivalency) + 2 years of directly related work experience or a master's (or equivalency) degree.
Leave Administrator, II
Advises employees and managers on the organization's leave programs, including maternity or paternity leave, medical or disability leave, military leave, or unpaid leave. Analyzes leave claims or requests, determines employee eligibility, advises managers of alternate work arrangements, and assists departments with employees' return of service. Records leaves in the HRIS systems as needed. Ensures compliance with internal and external policies and regulations.
Performs work under general supervision. Handles moderately complex issues and problems, and refers more complex issues to higher-level staff. Possesses solid working knowledge of subject matter. May provide leadership, coaching, and/or mentoring to a subordinate group.
Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience.
Leave Administrator I and II Department Specific Responsibilities:
Sometimes relies on expertise of others to solve problems. Utilizes resources to solve problems and answer leave and claim related questions
Responds to routine customer questions in a timely manner
May involve or escalate HR issues for resolution to others
Proficient at primary functions of leave management and understands the lifecycle of leaves and the importance of completing assigned tasks
Maintains accurate data and files
Minimum Qualifications
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).
Department may hire employee at one of the following job levels:
Leave Administrator, I: Requires a bachelor's (or equivalency) + 2 years of directly related work experience or a master's (or equivalency) degree.
Leave Administrator, II: Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience.
Preferences
Leave Administrator Preferences:
Familiarity with FMLA and other types of leave. Customer service focused. Proven success in managing tasks independently. Team and task oriented. Experience with PeopleSoft, UKG, and ticketing systems (e.g. Service Now).
Type
Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the: University of Utah Non-Discrimination page.
Online reports may be submitted at https://oeo.utah.edu
https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.