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Insurance Account Assistant Jobs in Cleveland, OH

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Insurance Account Assistant information

See Cleveland, OH salary details

$20.4K

$36.6K

$49.5K

How much do insurance account assistant jobs pay per year?

As of Sep 2, 2026, the average yearly pay for insurance account assistant in Cleveland, OH is $36,585.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,100.00 and $43,200.00 per year, depending on experience, location, and employer.

What is an insurance account assistant?

Insurance Account Assistants are professionals who support insurance agents or account managers with administrative and client service tasks. Their responsibilities often include preparing policy documents, handling customer inquiries, processing renewals, and maintaining accurate client records. They play a key role in ensuring smooth office operations and providing excellent customer service. Insurance Account Assistants may also help with claims processing, billing, and scheduling appointments. This position is typically found in insurance agencies or brokerages and can be a stepping stone to more advanced roles in the insurance industry.

What are the key skills and qualifications needed to thrive as an insurance account assistant?

To thrive as an Insurance Account Assistant, you need strong organizational abilities, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with insurance management software, CRM systems, and office applications is typically required. Excellent interpersonal skills, customer service orientation, and effective communication help you build relationships with clients and support agents. These skills and qualities are vital for ensuring accurate policy processing, client satisfaction, and efficient administrative operations in an insurance environment.

What are some typical challenges insurance account assistants face when managing client accounts?

Insurance Account Assistants often juggle multiple client accounts at once, which can make prioritizing tasks and maintaining attention to detail challenging. They frequently handle client queries, process policy changes, and assist with renewals, requiring strong organizational and communication skills. Collaborating closely with account managers and underwriters is essential, and adapting to evolving insurance regulations and company procedures is a continual part of the role. Staying proactive, organized, and responsive helps Insurance Account Assistants succeed in this dynamic environment.

How much do insurance account assistants get paid?

Insurance account assistants typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced assistants or those with specialized skills can earn higher wages. Salaries often include benefits such as health insurance and paid time off.

Is an insurance account assistant a good career?

An insurance account assistant is a role that involves supporting insurance agents and handling client accounts, requiring strong organizational and communication skills. It can be a good entry-level position with opportunities for advancement in the insurance industry, often involving familiarity with insurance policies and basic computer software. Career growth may include moving into account management or underwriting roles with experience and additional certifications.

Is an insurance account assistant entry level?

Yes, an insurance account assistant is typically an entry-level position that requires basic administrative skills, attention to detail, and knowledge of insurance policies. It often serves as a starting point for careers in insurance and may require familiarity with office software and customer service skills.

What qualifications do I need to be an insurance account assistant?

To become an insurance account assistant, a high school diploma or equivalent is typically required, along with strong organizational and communication skills. Some employers prefer candidates with previous experience in customer service or administrative roles, and familiarity with insurance software or office tools can be beneficial.

What are the most commonly searched types of Insurance Account jobs in Cleveland, OH?

The most popular types of Insurance Account jobs in Cleveland, OH are:

What are popular job titles related to Insurance Account Assistant jobs in Cleveland, OH?

For Insurance Account Assistant jobs in Cleveland, OH, the most frequently searched job titles are:

What job categories do people searching Insurance Account Assistant jobs in Cleveland, OH look for?

The top searched job categories for Insurance Account Assistant jobs in Cleveland, OH are:

What cities near Cleveland, OH are hiring for Insurance Account Assistant jobs?

Cities near Cleveland, OH with the most Insurance Account Assistant job openings:

Insurance Account Assistant jobs near you
Infographic showing various Insurance Account Assistant job openings in Cleveland, OH as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 16% Part Time, 5% Temporary, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $36,529 per year, or $17.6 per hour.

Commercial Insurance Account Manager

O'Neill Insurance Agency Inc

Wadsworth, OH • On-site

$65K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Join our Team as a Commercial Account Manager!

O’Neill Insurance, a rapidly expanding and culture-driven insurance agency in Wadsworth, Ohio, is looking for a motivated Commercial Account Manager to join our team of passionate insurance professionals. In this role, you’ll provide exceptional service and strategic guidance to our commercial clients, helping them protect the assets and relationships that support their long-term success. You’ll collaborate closely with producers to support new business growth, conduct risk and coverage analyses, and play a key role in strengthening client relationships.

As a Commercial Account Manager, you’ll have the opportunity to work in a supportive, team-oriented environment where your expertise is valued and your professional growth is encouraged. You’ll also partner with other Account Managers and Account Assistants to deliver a high-quality service experience our clients can rely on.

Responsibilities

What You’ll Do

  • Manage and enhance the insurance programs for a dedicated book of commercial clients
  • Conduct in-depth coverage and risk analyses for clients and prospects
  • Support producers in new business efforts and help maintain exceptional client retention
  • Stay informed on trends and developments in insurance and risk management
  • Collaborate within a team-based service and sales environment
  • Continue building your skills with the support of our continuing education and training opportunities
Requirements

What We’re Looking For

  • Minimum 3 years of commercial insurance experience (agency or carrier)
  • Ability to quickly learn and adapt to new concepts, technology, and automation tools
  • Strong professional communication skills—both written and verbal
  • Active Property Casualty license (or willingness to obtain within 60 days)
  • A desire to contribute to and thrive within a culture-first organization that lives its Core Values daily
Benefits
Paid Time Off (PTO)###Flexible Schedule###Dental Insurance###Vision Insurance###Life Insurance###Disability Insurance###Parental Leave###Tuition Reimbursement###Mon-Fri Schedule###Career Growth Opportunities###Retirement Plan###Evenings Off###Birthday off###100% Paid Health Insurance for Employee###Health Insurance###Up to 30 Hours PTO for Volunteer Time###