Institutional Research Manager Jobs (NOW HIRING)

Description:

At Carroll University, we are committed to identifying and employing strategies to support our goal to be and remain a socially just organization. Rooted in the Presbyterian (U.S.A.) heritage, we respect all aspects of diversity, embrace the practice of equity, expect inclusion, and embrace belonging throughout our community. Therefore, we seek applicants who can demonstrate their understanding of justice and who can inspire our increasingly diverse student population.

The Director of Institutional Research will lead the University's efforts in data management and dissemination, continuous improvement and effectiveness. This includes providing data that shares the institution's strengths and contributes to planning, research, effectiveness, evaluation, and assessment. Collaborating with faculty, staff, and administrators, the director provides meaningful, legible reports for a variety of audiences, including external agencies, drawing on a range of studies, data sources, and survey research.

Reporting

Ensure that equity, integrity, accuracy, and transparency are embedded in all institutional research activities, methodologies, and reporting practices.

Administer nationally normed surveys and assessments (e.g., HERI, NSSE, FSSE) and design, implement, and analyze institutional, alumni, and ad hoc surveys that support accreditation, strategic planning, and data-informed decision making.

Prepare, validate, and submit required institutional data to external agencies, including IPEDS, U.S. News, College Board, Common Data Set, and other mandated or voluntary surveys.

Compile, analyze, and disseminate comprehensive reports based on institutional surveys and studies, clearly interpreting findings for campus stakeholders.

Collect, analyze, and distribute institutional data relevant to enrollment, retention, student success, recruitment, marketing, academic quality, and institutional performance.

Maintain current, expert-level knowledge of federal and state compliance requirements, accreditation standards, and emerging best practices in institutional research and effectiveness.

Use a combination of written reports, dashboards, and data visualization tools to present complex information in clear, digestible formats tailored to campus audiences.

Data Collection and Storage

Develop, maintain, and continuously improve standard operating procedures (SOPs) for data collection, validation, reporting, and documentation to ensure consistency and data integrity.

Collaborate with the Office of Information Technology and Registrar to design, implement, and maintain a secure, comprehensive institutional data warehouse that supports periodic reporting, longitudinal analyses, and cross-functional data needs.

Institution-wide collaboration

Design, conduct, analyze, and present complex research studies, dashboards, and assessment projects that support institutional effectiveness, strategic planning, and continuous improvement.

Provide statistical consultation and methodological support to administrators, faculty, and staff to enhance data-driven decision making, academic assessment efforts, and outcomes evaluation.

Partner with academic and administrative units to develop effective survey instruments, assessment tools, and data collection processes aligned with institutional priorities.

Support departments and programs in completing required external reports, including program reviews, accreditation self-studies (institutional and specialized), academic assessment reports, and benchmarking analyses.

Respond to ad hoc data and analysis requests from internal and external stakeholders, including the development of datasets and narratives to support grant proposals, accreditation requests, board reports, and strategic initiatives.

Foster a culture of collaboration, transparency, and data literacy by regularly engaging with campus partners to interpret findings, identify trends, and advise on evidence-based solutions.

May teach up to two courses per year with permission of supervisor

Perform other duties as assigned

Preferred Experience:

Master's degree required; Ph. D degree preferred.

Minimum five (5) years' experience in higher education Institutional Research

Experience with applied social science research, statistical theory, quantitative and qualitative research methods

• Willingness to learn and understand university-wide and regional accreditation

Experience designing and maintaining web-accessible, on-demand data reporting systems

Knowledge of curriculum, academic policies and procedures, and the functions of the registrar's office

Familiarity with student information and administrative computing systems

Technology Skills:

• Analyze and visually present data using PowerBI, Tableau, and other tools

Write descriptions of data that enable users to locate, understand, and use data and reports

Use enterprise information systems and software packages such as SPSS, SAS, and SQL programming.

Prepare spreadsheets and related reports and visualizations

Human Relations Skills:

Ability to work effectively with people regardless of their age, gender, race, sexual orientation, ethnicity, religion, ability, socio-economic background, or job type

Collaborate with faculty and staff within the institution and with outside constituencies

Communicate effectively both orally and in writing

Oversee work being done by, and with, campus staff

Work independently while prioritizing simultaneous and sometimes competing tasks and meeting deadlines

Maintain a high level of confidentiality

Exercise excellent professional judgement

Candidates must be willing and able to support and advance the University mission

Compliance:

• Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at the Department of Public Safety, at 208 Wright St., Waukesha, WI 53186.