The Customer Success Manager is responsible for helping healthcare providers maximize the utilization and satisfaction with InstaMed products and services. Job responsibilities * Helps execute ...
The Customer Success Manager is responsible for helping healthcare providers maximize the utilization and satisfaction with InstaMed products and services. Job responsibilities * Helps execute ...
Fiscal Service Specialist II
Waianae, HI · On-site
$23 - $26/hr
Submits claims for payment via Instamed. 16. Responsible for the maintenance of the billing files according to established filing procedures. Billing files consists of the "approved pre-billing ...
Fiscal Service Specialist II
Waianae, HI · On-site
$23 - $26/hr
Submits claims for payment via Instamed. 16. Responsible for the maintenance of the billing files according to established filing procedures. Billing files consists of the "approved pre-billing ...
Fiscal Service Specialist II
Waianae, HI · On-site
$23 - $26/hr
Submits claims for payment via Instamed. 16. Responsible for the maintenance of the billing files according to established filing procedures. Billing files consists of the "approved pre-billing ...
Fiscal Service Specialist II
Waianae, HI · On-site
$23 - $26/hr
Submits claims for payment via Instamed. 16. Responsible for the maintenance of the billing files according to established filing procedures. Billing files consists of the "approved pre-billing ...
The Customer Success Manager is responsible for helping healthcare providers maximize the utilization and satisfaction with InstaMed products and services. Job responsibilities * Helps execute ...
The Customer Success Manager is responsible for helping healthcare providers maximize the utilization and satisfaction with InstaMed products and services. Job responsibilities * Helps execute ...
Receptionist
$15 - $19.75/hr
Nextgen, gmed, avility, ecw, instamed knowledge a plus. You must possess a high school diploma or GED, a year of work experience preferred (preferably in an Ambulatory Surgery Center), ability to ...
Receptionist
$15 - $19.75/hr
Nextgen, gmed, avility, ecw, instamed knowledge a plus. You must possess a high school diploma or GED, a year of work experience preferred (preferably in an Ambulatory Surgery Center), ability to ...
Receptionist
Miami, FL · On-site
$15 - $19.75/hr
Nextgen, gmed, avility, ecw, instamed knowledge a plus. You must possess a high school diploma or GED, a year of work experience preferred (preferably in an Ambulatory Surgery Center), ability to ...
Receptionist
Miami, FL · On-site
$15 - $19.75/hr
Nextgen, gmed, avility, ecw, instamed knowledge a plus. You must possess a high school diploma or GED, a year of work experience preferred (preferably in an Ambulatory Surgery Center), ability to ...
Receptionist
Miami, FL · On-site
$15 - $19.75/hr
Nextgen, gmed, avility, ecw, instamed knowledge a plus. You must possess a high school diploma or GED, a year of work experience preferred (preferably in an Ambulatory Surgery Center), ability to ...
Receptionist
Miami, FL · On-site
$15 - $19.75/hr
Nextgen, gmed, avility, ecw, instamed knowledge a plus. You must possess a high school diploma or GED, a year of work experience preferred (preferably in an Ambulatory Surgery Center), ability to ...
Receptionist
Miami, FL · On-site
$15 - $19.75/hr
Nextgen, gmed, avility, ecw, instamed knowledge a plus. You must possess a high school diploma or GED, a year of work experience preferred (preferably in an Ambulatory Surgery Center), ability to ...
Receptionist
Miami, FL · On-site
$15 - $19.75/hr
Nextgen, gmed, avility, ecw, instamed knowledge a plus. You must possess a high school diploma or GED, a year of work experience preferred (preferably in an Ambulatory Surgery Center), ability to ...
Receptionist
$15 - $19.75/hr
Nextgen, gmed, avility, ecw, instamed knowledge a plus. You must possess a high school diploma or GED, a year of work experience preferred (preferably in an Ambulatory Surgery Center), ability to ...
Quick apply
Receptionist
$15 - $19.75/hr
Nextgen, gmed, avility, ecw, instamed knowledge a plus. You must possess a high school diploma or GED, a year of work experience preferred (preferably in an Ambulatory Surgery Center), ability to ...
Receptionist
$15 - $19.75/hr
Nextgen, gmed, avility, ecw, instamed knowledge a plus. You must possess a high school diploma or GED, a year of work experience preferred (preferably in an Ambulatory Surgery Center), ability to ...
Receptionist
$15 - $19.75/hr
Nextgen, gmed, avility, ecw, instamed knowledge a plus. You must possess a high school diploma or GED, a year of work experience preferred (preferably in an Ambulatory Surgery Center), ability to ...
Accounts Receivable Representative: III
Phoenix, AZ · On-site
$19 - $25.25/hr
... Instamed, Availity, WellSky (our current billing system), or other EHR/EMR systems and comfort with Teams, Outlook, and Excel (pivot tables, VLOOKUPs). • Payment identification - Ability to ...
Accounts Receivable Representative: III
Phoenix, AZ · On-site
$19 - $25.25/hr
... Instamed, Availity, WellSky (our current billing system), or other EHR/EMR systems and comfort with Teams, Outlook, and Excel (pivot tables, VLOOKUPs). • Payment identification - Ability to ...
shareInfoText
Greenville, NC · On-site
... Instamed and Availity. Minimum Requirements * Bachelor's degree in computer science, Information Systems or Healthcare related field or relevant work experience required- or higher. * 5 + years of ...
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Greenville, NC · On-site
... Instamed and Availity. Minimum Requirements * Bachelor's degree in computer science, Information Systems or Healthcare related field or relevant work experience required- or higher. * 5 + years of ...
Financial Case Manager
Columbus, OH · On-site
$23 - $25/hr
... g., InstaMed, NaviNet, Availity, or other designated systems), and conducting live payor calls as needed for inactive, unclear, or unresolved coverage. Collect private pay fees, co-pays, and ...
Quick apply
Financial Case Manager
Columbus, OH · On-site
$23 - $25/hr
... g., InstaMed, NaviNet, Availity, or other designated systems), and conducting live payor calls as needed for inactive, unclear, or unresolved coverage. Collect private pay fees, co-pays, and ...
Financial Case Manager
Raytown, MO · On-site
$23 - $25/hr
... g., InstaMed, NaviNet, Availity, or other designated systems), and conducting live payor calls as needed for inactive, unclear, or unresolved coverage. Collect private pay fees, co-pays, and ...
Financial Case Manager
Raytown, MO · On-site
$23 - $25/hr
... g., InstaMed, NaviNet, Availity, or other designated systems), and conducting live payor calls as needed for inactive, unclear, or unresolved coverage. Collect private pay fees, co-pays, and ...
Financial Case Manager
Salem, OR · On-site
$23 - $25/hr
... g., InstaMed, NaviNet, Availity, or other designated systems), and conducting live payor calls as needed for inactive, unclear, or unresolved coverage. Collect private pay fees, co-pays, and ...
New
Quick apply
Financial Case Manager
Salem, OR · On-site
$23 - $25/hr
... g., InstaMed, NaviNet, Availity, or other designated systems), and conducting live payor calls as needed for inactive, unclear, or unresolved coverage. Collect private pay fees, co-pays, and ...
New
Identify and meet key decision-makers for prospective accounts and introduce best practices associated with use of InstaMed * Demonstrate a consultative approach to the sale by identifying the ...
Identify and meet key decision-makers for prospective accounts and introduce best practices associated with use of InstaMed * Demonstrate a consultative approach to the sale by identifying the ...
Patient Coordinator - Milwaukie, OR (21294)
Portland, OR · On-site
$18.50 - $24.50/hr
... day Instamed totals. * Follow established procedures for checking patients into the clinic, processing payments, and checking patients out of the clinic. * Follow established procedures for fee ...
Patient Coordinator - Milwaukie, OR (21294)
Portland, OR · On-site
$18.50 - $24.50/hr
... day Instamed totals. * Follow established procedures for checking patients into the clinic, processing payments, and checking patients out of the clinic. * Follow established procedures for fee ...
Financial Case Manager
Columbus, OH · On-site
$23 - $25/hr
... g., InstaMed, NaviNet, Availity, or other designated systems), and conducting live payor calls as needed for inactive, unclear, or unresolved coverage. Collect private pay fees, co-pays, and ...
Financial Case Manager
Columbus, OH · On-site
$23 - $25/hr
... g., InstaMed, NaviNet, Availity, or other designated systems), and conducting live payor calls as needed for inactive, unclear, or unresolved coverage. Collect private pay fees, co-pays, and ...
Jr. Paralegal - Litigation
New York, NY · On-site
$68K/yr
Instamed in its $500+ million sale to JP Morgan (NYSE: JPM) * BlueVine in its $102 million minority investment led by ION * Stone in its $1.4 bn IPO * FleetOne in its $369mm sale to WEX (NYSE:WEX)
Jr. Paralegal - Litigation
New York, NY · On-site
$68K/yr
Instamed in its $500+ million sale to JP Morgan (NYSE: JPM) * BlueVine in its $102 million minority investment led by ION * Stone in its $1.4 bn IPO * FleetOne in its $369mm sale to WEX (NYSE:WEX)
Jr. Paralegal - Litigation
New York, NY · On-site
$68K/yr
Instamed in its $500+ million sale to JP Morgan (NYSE: JPM) * BlueVine in its $102 million minority investment led by ION * Stone in its $1.4 bn IPO * FleetOne in its $369mm sale to WEX (NYSE:WEX)
Jr. Paralegal - Litigation
New York, NY · On-site
$68K/yr
Instamed in its $500+ million sale to JP Morgan (NYSE: JPM) * BlueVine in its $102 million minority investment led by ION * Stone in its $1.4 bn IPO * FleetOne in its $369mm sale to WEX (NYSE:WEX)
Instamed information
See salary details
$34.5K - $46.3K
5% of jobs
$46.3K - $58K
4% of jobs
$58K - $69.8K
14% of jobs
$71.2K is the 25th percentile. Wages below this are outliers.
$69.8K - $81.6K
18% of jobs
The median wage is $88.7K / yr.
$81.6K - $93.4K
16% of jobs
$93.4K - $105.1K
15% of jobs
$110.4K is the 75th percentile. Wages above this are outliers.
$105.1K - $116.9K
9% of jobs
$116.9K - $128.7K
9% of jobs
$128.7K - $140.5K
4% of jobs
$140.5K - $152.2K
2% of jobs
$152.2K - $164K
4% of jobs
$34.5K
$96K
$164K
How much do instamed jobs pay per year?
What are some common challenges faced by professionals working at InstaMed, and how can they be managed?
Professionals at InstaMed often encounter challenges such as staying up-to-date with evolving healthcare regulations, troubleshooting technical payment issues, and addressing client concerns about security and compliance. Navigating these challenges requires strong attention to industry trends, excellent analytical skills, and a proactive approach to customer service. Employees typically work in collaborative, cross-functional teams where sharing best practices and open communication are encouraged to resolve complex issues efficiently. Staying informed and leveraging team resources is key to overcoming these challenges and delivering excellent service.
What is an InstaMed job?
An InstaMed job typically refers to a role at InstaMed, a healthcare payments company that streamlines transactions between providers, payers, and patients. Positions at InstaMed can range from software development and IT support to customer service and financial operations. Employees work on improving payment processing, security, and healthcare financial technology solutions. Depending on the role, responsibilities may include developing payment platforms, troubleshooting user issues, or ensuring compliance with industry standards.
What are the key skills and qualifications needed to thrive in the Instamed position, and why are they important?
To succeed at InstaMed, you should have a background in financial technology, healthcare payments, or client support, often with a relevant degree or experience in healthcare administration or finance. Familiarity with payment processing systems, HIPAA compliance software, and customer relationship management (CRM) platforms is typically required. Strong problem-solving abilities, attention to detail, and excellent communication skills help you build trust with clients and manage sensitive information. These competencies ensure effective facilitation of secure healthcare payments and support client satisfaction in a regulated industry.

Full-time
Medical, Retirement
Posted 9 days ago
JPMorgan Chase & Co. rating
8.1
Based on 470 frontline employees who took The Breakroom Quiz
46th of 141 rated banks
Job description
Team up with a diverse array of teams and elevate your skillset to champion customer journeys and craft unparalleled customer experiences.
As a Customer Success Associate in Healthcare Payments, you will play a crucial role in supporting customers in their journey toward achieving their desired outcomes. You will work closely with our Customer Success team and other cross-functional groups to ensure a seamless customer experience. This role provides an opportunity to grow your skills within a fast-paced, team-oriented environment. Your primary responsibility will be to help healthcare providers maximize the utilization and satisfaction with our products and services.
J.P. Morgan Healthcare Payments powers a better healthcare payments experience on one platform that connects consumers, providers, and payers for every healthcare payment transaction. The Customer Success Manager requires a self-motivated, problem-solving healthcare professional who wants to learn and be challenged in a fast paced, team-oriented environment. The Customer Success Manager is responsible for helping healthcare providers maximize the utilization and satisfaction with InstaMed products and services.
Job responsibilities
- Helps execute product adoption, expansion, and retention activities to support a healthy customer base
- Investigates and resolves customer issues in a timely and efficient manner
- Maximize revenue retention by identifying service and utilization trends, then developing and executing action plans to address the issues.
- Manage service escalations by identifying the scope of the issue, containing the impact, managing the positioning and communication, and ensuring the issue is brought to full resolution.
- Collaborate with customer stakeholders on the analysis and prioritization of defects and enhancements. Then coordinate internal prioritization and position timing expectations with your customers.
- Collaborate with other teams within J.P. Morgan in support of your customers, including facilitating regular meetings with stakeholders and managing follow up action items.
Required qualifications, capabilities, and skills
- 2+ years of experience or equivalent expertise in customer success or a relevant domain area
- Strong verbal and written communication skills
- Comfortable using technology with a willingness to learn new technological skills, programs, and tools
- Demonstrated analytical skills and critical thinking ability
- Strong technical aptitude and ability to effectively communicate with both technical and business stakeholders.
- Ability to quickly learn and understand InstaMed's products and articulate best practices to maximize the value of our solutions.
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Sound judgment in responding quickly and effectively to customer inquiries and managing customer expectations.
Preferred qualifications, capabilities, and skills
- Healthcare technology experience preferred.
- Bachelor's Degree or higher, or equivalent work experience
- 2 years' experience in a healthcare industry
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
What JPMorgan Chase & Co. employees say
Pay
Benefits
Hours and flexibility
Workplace
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About JPMorgan Chase & Co
Sourced by ZipRecruiter
Industry
Finance and insurance and banking and credit intermediation
Company size
10,000+ Employees
Headquarters location
New York, NY, US