The District Installation Manager (DIM) is responsible for the install customer experience by leading a team of associates to ensure sold jobs are managed effectively across the life cycle of the job ...
The District Installation Manager (DIM) is responsible for the install customer experience by leading a team of associates to ensure sold jobs are managed effectively across the life cycle of the job ...
Installation Technician
$18 - $22/hr
Obtains needed parts only from a member of the Desk Team (Service Manager, Assistant Manager ... Installs seat and steering wheel covers and floor mats prior to entering customers' vehicles d.
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Installation Technician
$18 - $22/hr
Obtains needed parts only from a member of the Desk Team (Service Manager, Assistant Manager ... Installs seat and steering wheel covers and floor mats prior to entering customers' vehicles d.
Installation Technician
Worcester, MA · On-site
$18 - $22/hr
Obtains needed parts only from a member of the Desk Team (Service Manager, Assistant Manager ... Installs seat and steering wheel covers and floor mats prior to entering customers' vehicles d.
Installation Technician
Worcester, MA · On-site
$18 - $22/hr
Obtains needed parts only from a member of the Desk Team (Service Manager, Assistant Manager ... Installs seat and steering wheel covers and floor mats prior to entering customers' vehicles d.
Directs activities of all team members assigned to installer service counter, to ensure highest level of customer service. Work with the store manager to ensure proper staffing of ISSs, delivery ...
Directs activities of all team members assigned to installer service counter, to ensure highest level of customer service. Work with the store manager to ensure proper staffing of ISSs, delivery ...
HVAC Installation Technician
North Oxford, MA · On-site
$30 - $35/hr
Coordinate with project managers, dispatchers, and clients to verify project scope, scheduling, and ... Perform advanced system installation tasks including line set routing, vacuuming, flaring, pressure ...
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HVAC Installation Technician
North Oxford, MA · On-site
$30 - $35/hr
Coordinate with project managers, dispatchers, and clients to verify project scope, scheduling, and ... Perform advanced system installation tasks including line set routing, vacuuming, flaring, pressure ...
Obtains needed parts only from a member of the Desk Team (Service Manager, Assistant Manager ... Installs seat and steering wheel covers and floor mats prior to entering customers' vehicles d.
Obtains needed parts only from a member of the Desk Team (Service Manager, Assistant Manager ... Installs seat and steering wheel covers and floor mats prior to entering customers' vehicles d.
Obtains needed parts only from a member of the Desk Team (Service Manager, Assistant Manager ... Installs seat and steering wheel covers and floor mats prior to entering customers' vehicles d.
Obtains needed parts only from a member of the Desk Team (Service Manager, Assistant Manager ... Installs seat and steering wheel covers and floor mats prior to entering customers' vehicles d.
Installer Service Specialist
Enfield, CT · On-site
The Installer Service Specialist is an experienced and technical parts specialist who services the ... Works with Sales Specialists/Territory Sales Managers to provide superior service to professional ...
Installer Service Specialist
Enfield, CT · On-site
The Installer Service Specialist is an experienced and technical parts specialist who services the ... Works with Sales Specialists/Territory Sales Managers to provide superior service to professional ...
The Installer Service Specialist is an experienced and technical parts specialist who services the ... Works with Sales Specialists/Territory Sales Managers to provide superior service to professional ...
The Installer Service Specialist is an experienced and technical parts specialist who services the ... Works with Sales Specialists/Territory Sales Managers to provide superior service to professional ...
The Installer Service Specialist is an experienced and technical parts specialist who services the ... Works with Sales Specialists/Territory Sales Managers to provide superior service to professional ...
The Installer Service Specialist is an experienced and technical parts specialist who services the ... Works with Sales Specialists/Territory Sales Managers to provide superior service to professional ...
Installer Service Specialist
Stafford, CT · On-site
The Installer Service Specialist is an experienced and technical parts specialist who services the ... Works with Sales Specialists/Territory Sales Managers to provide superior service to professional ...
Installer Service Specialist
Stafford, CT · On-site
The Installer Service Specialist is an experienced and technical parts specialist who services the ... Works with Sales Specialists/Territory Sales Managers to provide superior service to professional ...
The Installer Service Specialist is an experienced and technical parts specialist who services the ... Works with Sales Specialists/Territory Sales Managers to provide superior service to professional ...
The Installer Service Specialist is an experienced and technical parts specialist who services the ... Works with Sales Specialists/Territory Sales Managers to provide superior service to professional ...
The Installer Service Specialist is an experienced and technical parts specialist who services the ... Works with Sales Specialists/Territory Sales Managers to provide superior service to professional ...
The Installer Service Specialist is an experienced and technical parts specialist who services the ... Works with Sales Specialists/Territory Sales Managers to provide superior service to professional ...
Installer Service Specialist
Orange, MA · On-site
$15 - $20/hr
The Installer Service Specialist is an experienced and technical parts specialist who services the ... Works with Sales Specialists/Territory Sales Managers to provide superior service to professional ...
Installer Service Specialist
Orange, MA · On-site
$15 - $20/hr
The Installer Service Specialist is an experienced and technical parts specialist who services the ... Works with Sales Specialists/Territory Sales Managers to provide superior service to professional ...
Installer Service Specialist
Webster, MA · On-site
$15 - $20/hr
The Installer Service Specialist is an experienced and technical parts specialist who services the ... Works with Sales Specialists/Territory Sales Managers to provide superior service to professional ...
Installer Service Specialist
Webster, MA · On-site
$15 - $20/hr
The Installer Service Specialist is an experienced and technical parts specialist who services the ... Works with Sales Specialists/Territory Sales Managers to provide superior service to professional ...
Installer Service Specialist
$15 - $20/hr
The Installer Service Specialist is an experienced and technical parts specialist who services the ... Works with Sales Specialists/Territory Sales Managers to provide superior service to professional ...
Installer Service Specialist
$15 - $20/hr
The Installer Service Specialist is an experienced and technical parts specialist who services the ... Works with Sales Specialists/Territory Sales Managers to provide superior service to professional ...
Installer Service Specialist
$11.13 - $20/hr
The Installer Service Specialist is an experienced and technical parts specialist who services the ... Works with Sales Specialists/Territory Sales Managers to provide superior service to professional ...
Installer Service Specialist
$11.13 - $20/hr
The Installer Service Specialist is an experienced and technical parts specialist who services the ... Works with Sales Specialists/Territory Sales Managers to provide superior service to professional ...
Installer Service Specialist
Westfield, MA · On-site
$15 - $20/hr
The Installer Service Specialist is an experienced and technical parts specialist who services the ... Works with Sales Specialists/Territory Sales Managers to provide superior service to professional ...
Installer Service Specialist
Westfield, MA · On-site
$15 - $20/hr
The Installer Service Specialist is an experienced and technical parts specialist who services the ... Works with Sales Specialists/Territory Sales Managers to provide superior service to professional ...
Installer Service Specialist
$11.41 - $20.30/hr
The Installer Service Specialist is an experienced and technical parts specialist who services the ... Works with Sales Specialists/Territory Sales Managers to provide superior service to professional ...
Installer Service Specialist
$11.41 - $20.30/hr
The Installer Service Specialist is an experienced and technical parts specialist who services the ... Works with Sales Specialists/Territory Sales Managers to provide superior service to professional ...
Installer Service Specialist
Auburn, MA · On-site
$15 - $20/hr
The Installer Service Specialist is an experienced and technical parts specialist who services the ... Works with Sales Specialists/Territory Sales Managers to provide superior service to professional ...
Installer Service Specialist
Auburn, MA · On-site
$15 - $20/hr
The Installer Service Specialist is an experienced and technical parts specialist who services the ... Works with Sales Specialists/Territory Sales Managers to provide superior service to professional ...
Installation Manager information
See Ware, MA salary details
$39.6K - $46.1K
3% of jobs
$46.1K - $52.6K
6% of jobs
$58.5K is the 25th percentile. Wages below this are outliers.
$52.6K - $59K
17% of jobs
$59K - $65.5K
12% of jobs
$65.5K - $71.9K
7% of jobs
The median wage is $74.2K / yr.
$71.9K - $78.4K
14% of jobs
$78.4K - $84.9K
15% of jobs
$86K is the 75th percentile. Wages above this are outliers.
$84.9K - $91.3K
7% of jobs
$91.3K - $97.8K
11% of jobs
$97.8K - $104.2K
6% of jobs
$104.2K - $110.7K
2% of jobs
$39.6K
$75.3K
$110.7K
How much do installation manager jobs pay per year?
What does an Installation Manager do?
What is the difference between Installation Manager vs Project Coordinator?
| Aspect | Installation Manager | Project Coordinator |
|---|---|---|
| Credentials | Typically requires technical certifications, project management experience | Often requires a bachelor's degree, basic project management knowledge |
| Work Environment | On-site installation projects, technical teams | Office-based, supporting multiple projects |
| Industry Usage | Construction, manufacturing, IT, telecommunications | Construction, IT, event planning |
While both roles support project execution, the Installation Manager focuses on overseeing installation processes and technical teams, ensuring project completion on-site. The Project Coordinator handles planning, scheduling, and communication across teams, often working from an office. Understanding these differences helps clarify career paths and job expectations in installation and project management fields.
What are the key skills and qualifications needed to thrive as an Installation Manager, and why are they important?
What Does an Installation Manager Do?
Installation manager is a managerial role in any industry that involves the installation of a complex system or structure. In this career, your job duties are to supervise the team for each installation project assigned to you, decide the schedule for work, hire any necessary suppliers or installers for your team, and help with material handling. Depending on the company for which you work, you may act as a liaison between the client and the team. This is an extremely social position, as you communicate with customers, technical teams, outside suppliers, and financers on a daily basis. Most installation managers focus on a specific type of installation, such as flooring or appliances, so you may need additional industry relevant experience or skills to succeed in this position.
How does an Installation Manager typically coordinate with other teams during a project?

Full-time
Posted 14 days ago
Home Depot rating
7.4
Based on 6,386 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Position Purpose:
The District Installation Manager (DIM) is responsible for the install customer experience by leading a team of associates to ensure sold jobs are managed effectively across the life cycle of the job, post-sale. This includes ensuring the effective execution of the Pre-Installation Inspection and Job Site Inspection processes, managing completing of job movement activities, and driving service and warranty programs. The DIM will oversee associates to effectively manage job flow processes including scheduling, completing job movement tasks, opening and closing services, and communicating with customers. Managing the PII and JSI processes includes performing audits of contracts and measures and conducting site visits with the team to improve overall effectiveness. The DIM will address escalations or questions pertaining to contract scope adjustments, customer escalations, and job expense approvals such as customer concessions and Service Provider add-labor charges.
Key Responsibilities:
- 40% - Customer Experience - Drives a positive customer experience through rigorous adherence to installation process standards while maintaining a highly trained and qualified associate team, making timely decisions on concessions, job movement, and customer communication, managing customer care ticket responses, and closing open services in a timely manner; Conducts Job Site Inspections to maintain adherence to Home Depot installation standards and address customer escalations. Optimizes diverse talent through a demonstrated commitment to equal employment opportunity.
- 20% - Leadership - The DIM leads the field install team to include hiring, goal setting, and performance management, and ensures teams are operating effectively across their job duties to drive an excellent customer installation experience; Conducts training sessions with direct reports to ensure continual education and improvement; Ensures field install teams are engaged and interacting with business partners to improve the overall customer experience and maintain positive working relationships; In partnership with the Sales Manager, ensures the install team is regularly reviewing with the sales team differences on measures, product, and job changes to ensure the overall customer experience improves through shared learning and process improvement.
- 40% - Operations - Utilizes data, reporting, and related systems to identify trends and responds to ensure cycle time goals, customer satisfaction targets, reorder rates, and gross margin targets are met or exceeded; Ensures PIIs (Pre-installation Inspections) are occurring timely and conducts measure audits and Job Site Inspections (JSIs) to improve the team's skill and knowledge across the install life cycle; The DIM maintains store and Core Services team relationships through store events, efficient Care Ticket resolutions, and professional communications; Manages associates to ensure timely job starts, professional customer interactions, efficient completion of job flow tasks, task completions, service order completions and service provider invoice processing.
Direct Manager/Direct Reports:
- This position reports to the Branch Install Manager
- This position has 2-5 direct reports
Travel Requirements:
- Typically requires overnight travel 5% to 20% of the time.
Physical Requirements:
- Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
- Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.
Minimum Qualifications:
- Must be 18 years of age or older.
- Must be legally permitted to work in the United States.
Preferred Qualifications:
- Construction/home improvement industry experience
- Prior experience managing residential home improvement install projects
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Minimum Years of Work Experience:
- 10
Preferred Years of Work Experience:
- 10
Minimum Leadership Experience:
- No previous leadership experience
Preferred Leadership Experience:
- No previous leadership experience
Certifications:
- None
Competencies:
- Action Oriented
- Directs Work
- Manages Ambiguity
- Builds Effective Teams
- Collaborates
- Communicates Effectively
- Customer Focus
- Strong time management and organizational skills
- Strong negotiating skills
- Strong business acumen
- Problem solving and multi-tasking skills
- Collaborative leadership skills where strong value is placed on partnerships
For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:
The pay range for this position is between $65,000.00 - $80,000.00
What Home Depot employees say
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Benefits
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Get the full story on Breakroom
About Home Depot
Sourced by ZipRecruiter
The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.
Industry
Retail and manufacturing
Company size
10,000+ Employees
Headquarters location
Atlanta, GA, US