Installation Assistant Jobs in Massachusetts (NOW HIRING)

DEX Imaging is an established and rapidly growing technology company providing office equipment, document imaging, printing, and network-connected technology solutions to customers across the United States.

We are looking for a motivated, dependable Driver / Setup Associate who wants more than just a delivery job. This is an excellent entry-level opportunity for someone who enjoys working with technology, using tools, solving problems, and learning how equipment works.

You'll help deliver, assemble, install, and support network-connected copiers and printers while gaining hands-on experience with leading technology brands including HP, Konica Minolta, Ricoh, Canon, Sharp, Kyocera, Lexmark, Epson, and others.

No advanced technical experience is required. We provide training.

For the right person, this role can be the first step toward a career as a:

• Shop Technician

• Field Service Technician

• Installation Technician

• Networking Specialist

• Systems Engineer

• Other technical or operational roles within DEX Imaging

If you're early in your career, mechanically inclined, comfortable with technology, and looking for a company where you can learn and grow, we want to hear from you.

As a Driver / Setup Associate, you'll combine delivery, equipment setup, customer service, warehouse support, and introductory technical work.

• Safely load, transport, deliver, and position copiers, printers, and other office technology.

• Drive company delivery vans and box trucks equipped with lift gates.

• Make local and regional deliveries to customer and branch locations.

• Safely move office equipment using proper equipment-handling techniques.

• Represent DEX professionally while interacting with customers at their locations.

• Assist with assembling and preparing copiers and printers for installation.

• Install accessories and basic equipment components.

• Assist with connecting printers and copiers to customer networks.

• Help verify that equipment is communicating and functioning properly.

• Learn basic troubleshooting techniques for office technology.

• Communicate technical or connectivity concerns to DEX service and technical teams.

• Assist with receiving, staging, organizing, and moving equipment and inventory.

• Verify incoming shipments for quantity and condition.

• Maintain clean and organized warehouse and equipment staging areas.

• Assist with cycle counts and physical inventory.

• Perform routine vehicle inspections and report maintenance or safety concerns.

You do not need years of technical experience to be successful in this role. We are looking for someone with the right mindset and willingness to learn.

Ideal candidates may have experience or interest in:

• Technology

• Computers or networking

• Electronics

• Automotive or mechanical work

• Warehouse operations

• Delivery or installation

• Construction or skilled trades

• Technical school programs

• Customer service

• Comfortable working with technology and learning new equipment.

• Mechanically inclined and enjoys hands-on work.

• Strong problem-solving ability.

• Dependable and able to work independently.

• Professional and customer-focused.

• Strong attention to detail and safety.

• Comfortable using computers, smartphones, and mobile applications.

• Able to follow written and verbal instructions.

• 0-3 years of experience welcome.

• Previous driving, warehouse, installation, mechanical, technical, or customer service experience is helpful but not required.

• Experience with printers, copiers, electronics, networking, or technology support is a plus.

• Entry-level candidates and candidates beginning a technical career are encouraged to apply.

• Valid driver's license required.

• Safe driving record with no major infractions.

• Ability to safely operate a delivery van or box truck with a lift gate.

• CDL is not required.

• DEX may assist qualified employees with obtaining required DOT certification.

• Local and regional travel is part of the position.

• Most assignments are day trips within the surrounding service area.

• Occasional overnight assignments may be available based on business needs.

• Overnight travel opportunities may include overtime and meal per diem in accordance with company policy.

• Ability to sit, stand, walk, bend, stoop, kneel, push, and pull throughout the workday.

• Ability to safely lift up to 50 pounds with or without assistance.

• Ability to safely push and maneuver copiers and office equipment on wheels.

• Ability to load, unload, position, and transport equipment using appropriate equipment and safety procedures.

DEX Imaging continues to expand across the United States, creating opportunities for employees who want to learn, develop new skills, and build a career.

We offer:

• Hands-on technical training

• No advanced IT experience required

• Exposure to leading copier, printer, and office technology brands

• Opportunities to learn basic networking and equipment installation

• Career paths into Field Service, Technical Service, Networking, and Systems Engineering

• Opportunities for advancement as DEX continues to grow

• A combination of independent work, customer interaction, and hands-on technology experience

This is not just a delivery position. It's an opportunity to get your foot in the door of the technology and field service industry while getting paid to learn.

If you enjoy technology, working with your hands, and solving problems and want an opportunity to build a long-term career, we encourage you to apply.

Join DEX Imaging and start building your technical career.

The preceding job description is intended to describe the general nature and level of work being performed by employees assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Responsibilities may change based on business needs.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

DEX Imaging is an Equal Opportunity Employer.