ZipRecruiter

Log In

1

Inside Sales Representative Jobs in Springfield, IL

RP Lumber

Inside Sales Representative

Chatham, IL · On-site

$15 - $20/hr

Employment Position - Inside Sales Representative R.P. Lumber Location: Chatham, IL Summary of Position An Inside Sales Representative is responsible for assisting customers and contractors, by ...

ARS-Rescue Rooter

Inside Sales HVAC

Springfield, IL · On-site

$85K/yr

We are expanding our Inside Sales team and hiring motivated Phone Sales Specialists / Rehash Representatives to close sales from company-provided warm leads. This role focuses on following up with ...

ARS

Inside Sales HVAC

Springfield, IL · On-site

$85K/yr

We are expanding our Inside Sales team and hiring motivated Phone Sales Specialists / Rehash Representatives to close sales from company-provided warm leads. This role focuses on following up with ...

ARS-Rescue Rooter

Inside Sales HVAC

Springfield, IL

$85K/yr

We are expanding our Inside Sales team and hiring motivated Phone Sales Specialists / Rehash Representatives to close sales from company-provided warm leads. This role focuses on following up with ...

RP Lumber

Outside Sales Representative

Chatham, IL · On-site

$55K - $65K/yr

Works closely with the General Manager and Inside Sales Representatives to keep account activities and literature up to date. * Works closely with IT Department to enter, update and delete pricing ...

Kimball Midwest

Sales Representative

Kincaid, IL · On-site

$55K - $95K/yr

Sales Representative (Hybrid) As a Sales Representative, you are accountable for engaging with existing and prospective customers, promoting products and services, and generating sales revenue.

next page

Showing results 1-20

All JobsInside Sales Representative JobsInside Sales Representative Jobs in Springfield, IL

Inside Sales Representative information

See Springfield, IL salary details

$23.8K

$51K

$83.3K

How much do inside sales representative jobs pay per year?

As of Jul 27, 2026, the average yearly pay for inside sales representative in Springfield, IL is $51,013.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $58,500.00 per year, depending on experience, location, and employer.

What is the role of an inside sales representative?

An inside sales representative is responsible for selling products or services remotely, primarily through phone, email, or online communication. They generate leads, conduct sales presentations, and manage customer relationships to meet sales targets, often using customer relationship management (CRM) tools. This role typically requires strong communication skills and product knowledge, with work often performed in an office environment during regular business hours.

Can you make $500,000 a year in sales?

Inside Sales Representatives can potentially earn $500,000 annually through commissions and bonuses, especially in high-value industries like technology or pharmaceuticals. Achieving this level typically requires extensive experience, a strong sales record, and skills in negotiation and relationship management. Most earn significantly less, with top performers reaching higher income levels based on their sales performance.

What are the key skills and qualifications needed to thrive as an Inside Sales Representative, and why are they important?

To thrive as an Inside Sales Representative, you need strong communication skills, sales acumen, and a foundational understanding of customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, sales automation tools, and basic data analysis software is typically required. Exceptional active listening, resilience, and persuasive abilities help set top performers apart in this role. These skills and qualities are crucial for building client trust, achieving sales targets, and effectively navigating a competitive sales environment.

What does an Inside Sales Representative do?

An Inside Sales Representative is responsible for selling products or services to customers primarily over the phone, email, or online rather than through face-to-face meetings. They generate leads, follow up with prospects, answer inquiries, and close sales from within the office. They also maintain customer records, provide product information, and collaborate with other sales team members to meet sales targets. Their role often includes building strong relationships with clients and ensuring customer satisfaction throughout the sales process.

What is the highest paying sales rep job?

Inside Sales Representatives typically earn a base salary plus commissions, with top earners in industries like technology, pharmaceuticals, and enterprise software making over $100,000 annually. High-paying sales roles often require strong negotiation skills, industry knowledge, and experience with CRM tools like Salesforce.

What are the most common challenges Inside Sales Representatives face when managing their sales pipeline?

Inside Sales Representatives often face challenges such as balancing a high volume of leads, maintaining consistent follow-up, and prioritizing opportunities with the highest potential. Managing time effectively while handling multiple accounts and using CRM tools efficiently can be demanding. Additionally, building rapport and trust with prospects remotely, without face-to-face interaction, requires strong communication skills and adaptability. Overcoming these challenges is key to meeting sales targets and advancing within the organization.

What Is an Inside Sales Representative?

An inside sales representative is a sales professional who conducts sales online or over the phone. A career in inside sales is very similar to outside sales job model. You are responsible for developing and maintaining client relationships based on leads, and your compensation is usually based on commission. Since relationships are developed virtually, rather than in person, the position requires a unique set of skills一these include a high level of computer proficiency, phone skills, and the ability to build rapport during client calls without the benefit of face to face interaction.

Is inside sales a hard job?

Inside sales representatives often find the role challenging due to the need for strong communication skills, persistence, and the ability to handle rejection. The job typically involves meeting sales targets, using CRM tools, and working in a fast-paced environment, which can be demanding but also rewarding for those with the right skills. Success depends on training, experience, and individual aptitude.

What is the difference between Inside Sales Representative vs Outside Sales Representative?

AspectInside Sales RepresentativeOutside Sales Representative
Work EnvironmentOffice-based, remote, or virtualIn-person, client-site visits
Sales ApproachPhone, email, online demosFace-to-face meetings, on-site presentations
Required SkillsCommunication, CRM proficiency, product knowledgeRelationship building, negotiation, travel readiness
Industry UsageCommon in tech, SaaS, B2B salesCommon in real estate, manufacturing, retail

Inside Sales Representatives primarily work remotely or in-office, focusing on digital communication methods, while Outside Sales Representatives meet clients in person. Both roles require strong communication skills, but their work environments and sales techniques differ significantly.

More about Inside Sales Representative jobs
What job categories do people searching Inside Sales Representative jobs in Springfield, IL look for? The top searched job categories for Inside Sales Representative jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Inside Sales Representative jobs? Cities near Springfield, IL with the most Inside Sales Representative job openings:
Inside Sales Representative jobs near you
Infographic showing various Inside Sales Representative job openings in Springfield, IL as of July 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $51,013 per year, or $24.5 per hour.
Inside Sales Representative

Inside Sales Representative

RP Lumber

Chatham, IL • On-site

$15 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

R.P. Lumber rating

6.7

Company rating: 6.7 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

23rd of 50 rated home improvement retailers

Job description

Employment Position – Inside Sales Representative

R.P. Lumber Location: Chatham, IL

Summary of Position

An Inside Sales Representative is responsible for assisting customers and contractors, by providing quotes and product information, whether in person, over the phone, or through electronic communication (i.e., website, email, etc.), while maintaining company standards of excellent customer service. An Inside Sales Representative must exhibit excellent product knowledge and ensure that company processes and procedures are followed relating to the sales and reporting processes. An Inside Sales Representative must ensure a culture of safety, accountability, and cleanliness at their location, including making sure product is properly merchandised. The direct supervisor of an Inside Sales Representative is the Retail Manager.

Responsibilities of Position

  • Respond to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, scheduling of deliveries and installations, and providing customer follow-ups as necessary.
  • Listens to and resolves customer service complaints or requests when appropriate. Requests assistance from the Retail or General Manager in resolving customer complaints when necessary.
  • Code and input customer orders, pricing information and additional data into the point-of-sale computer system, ensuring the accuracy of invoices, work orders, and sales tickets.
  • Operate and balance cash register daily.
  • Research credits, returns, and delinquent payments as needed.
  • Assist customers in the purchase and delivery of special-order products through the utilization and understanding of product information contained within Supplier catalogs (i.e., pricing, colors, sizes, availability, etc.).
  • Cooperate with the credit department in obtaining customer credit information and aid in collecting delinquent accounts.
  • Responsible for maintaining inventory, product displays, and pricing labels within assigned area in regard to merchandising standards by stocking, facing, straightening, and cleaning or any other task necessary to maintain appearance of products within showroom.
  • Transports merchandise to specified areas for customer pickup or delivery.
  • Actively seek to minimize shrinkage of inventory and protect the store against shoplifting and internal theft.
  • Work with Outside Sales Representative(s) to ensure customer satisfaction, including, but not limited to, responding to questions or inquiries pertaining to orders and/or product inquiries and pricing.
  • Develop and learn estimating skills to provide material take offs for construction projects.
  • Build and maintain strong relationships with customers and contractors.
  • Actively engages in increasing knowledge of sales techniques and developing product and industry knowledge through attending company training programs and develops knowledge of residential, rural, industrial, and commercial construction.
  • Understands and observes all safety procedures and practices to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.
  • Perform other assigned job duties and responsibilities in the store / showroom as requested by the Retail or General Manager, including, but not limited to, cutting glass or Plexiglas (where sold), mixing paint, cutting keys, etc.

Required Skills

  • Previous sales experience, knowledge of building materials, applications, related equipment, and/or construction industry is desired, but not required.
  • Interpersonal and communication skills in order to talk to, and especially listen to, customers and contractors.
  • Ability to utilize company point-of-sale system (Bistrack), Microsoft Office programs (Word & Excel), and other 3rd party software applications at an intermediate level.
  • Strong organizational, math, and computer skills
  • Ability to provide professional customer service and work in a team-oriented environment.


Qualifications

  • High school diploma or general education degree (GED).
  • 1 year of prior related work experience preferred.
  • An acceptable driving record, valid state issued driver’s license (Missouri locations require a Class E license).
  • Highly organized with a strong attention to detail.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Successful applicants are subject to pre-employment drug testing, pre-employment background check and driver history checks in accordance with applicable federal and state law.


Physical Requirements of Position

  • Frequently required to use hands to finger, handle or feel; Reach with hands and arms; Talk and listen.
  • This position requires standing and walking most of the day.
  • The physical demand of the position requires an individual to have the ability to bend, stoop, kneel, crouch, and be able to frequently lift and/or move up to 10- 25 pounds frequently, and on occasion lift and/or move up to 50 - 100 pounds.
  • Subject to both typical showroom / warehouse environment and outside locations with temperature and weather variations.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.

Pay Rate / Wages & Benefits

$15 - $20 (Hourly Rate)

  • Potential pay rate based upon region, experience, education, licenses and certifications
  • Pay Transparency: This compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.

R.P. Lumber Co. offers the following opportunities and benefits to Full-Time employees:

  • Competitive Wages
  • Health / Dental / Vision / Term-Life and Short-Term Disability Insurance
  • Employer-paid Basic Life Insurance
  • Profit Sharing / 401k
  • Paid Time-off & Holidays
  • Employee Merchandise Discount

R.P. Lumber Co. offers the following opportunities and benefits to Part-Time employees:

  • Competitive Wages
  • Profit Sharing / 401k
  • Paid Time-off
  • Employee Merchandise Discount


Candidates who meet our selection criteria will be contacted by phone or email for the next step in our hiring process.

Thank you for your interest in our position. We appreciate the time you have taken to apply with us.

R.P. Lumber Co., Inc. (“R.P. Lumber Co.") is committed to providing equal opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to race, ancestry, color, religion, age, sex, national origin, disability (physical or mental), genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

What R.P. Lumber employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom