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Inside Sales Associate Jobs in Michigan (NOW HIRING)

Inside Sales Associate

Westland, MI ยท On-site

$25.50 - $30/hr

The Inside Sales Associates work on the phone and at our branch's counter desk to service contractors, distributors, and retailers purchasing fence products. Inside Sales Associate's daily ...

Inside Sales Associate

Battle Creek, MI ยท On-site

$50K - $59K/yr

Multi-location Independent Industrial Parts Distributor is seeking an Inside Sales Representative for its Battle Creek, MI branch office. The job entails existing account management and some new ...

The Inside Sales Associate works with customers to find what they want, create solutions and ensure a smooth sales process. On a daily basis our Inside Sales Associate: * Establishes relationships ...

The Inside Sales Associate works with customers to find what they want, create solutions and ensure a smooth sales process. On a daily basis our Inside Sales Associate: * Establishes relationships ...

Inside Sales Associate - Detroit

Westland, MI ยท On-site

$25.50 - $30/hr

The Inside Sales Associate (ISA) has the vital responsibility of serving customers on a day-to-day basis in person, over the phone as well as by email and text. The ISA uses sales, customer service ...

Inside Sales Associate - Detroit

Westland, MI ยท On-site

$25.50 - $30/hr

The Inside Sales Associate (ISA) has the vital responsibility of serving customers on a day-to-day basis in person, over the phone as well as by email and text. The ISA uses sales, customer service ...

Inside Sales Associate - Detroit

Westland, MI ยท On-site

$25.50 - $30/hr

The Inside Sales Associate (ISA) has the vital responsibility of serving customers on a day-to-day basis in person, over the phone as well as by email and text. The ISA uses sales, customer service ...

Inside Sales

Troy, MI ยท On-site

$60K - $65K/yr

About the Role AH Group is looking for a detail-oriented Inside Sales Associate to support our teams. This role is execution and customer service focused. You will work on RFQ intake, quoting ...

The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that ...

Sell and assist sales process; emphasize product features and select materials based on customer need, specifications, interests, demand, capabilities and limitations * Coordinate estimating ...

Inside Sales Representative Lorin Industries is a leading West Michigan Manufacturing Company who ... An Associates of Business Degree or equivalent of three years' sales experience preferred

Inside Sales Representative Lorin Industries is a leading West Michigan Manufacturing Company who ... An Associates of Business Degree or equivalent of three years' sales experience preferred

Associate's or Bachelor's degree preferred. Relevant experience will be considered in place of a degree. * Minimum of 2 years of experience in inside sales, customer service, account management, or a ...

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Inside Sales Associate information

See Michigan salary details

$10

$20

$33

How much do inside sales associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for inside sales associate in Michigan is $20.23, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $23.03 per hour, depending on experience, location, and employer.

What is the difference between Inside Sales Associate vs Customer Service Representative?

AspectInside Sales AssociateCustomer Service Representative
Primary RoleGenerating sales, cold calling, and closing dealsAssisting customers, resolving issues, and providing support
Work EnvironmentSales teams, often in a target-driven settingCustomer support centers or service departments
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience
Common CertificationsSales certifications, CRM trainingCustomer service certifications, CRM training

While both roles involve communication and client interaction, Inside Sales Associates focus on proactively generating sales and closing deals, often working in a sales-driven environment. Customer Service Representatives primarily handle existing customer inquiries and support, emphasizing problem resolution. Understanding these differences helps job seekers align their skills with the right position.

What is an inside sales associate?

Inside Sales Associates are sales professionals who primarily conduct sales activities remotely, rather than meeting clients face-to-face. They use phone calls, emails, and online communication tools to generate leads, nurture relationships, and close deals. Their responsibilities often include prospecting for new customers, following up on leads, providing product information, and maintaining customer records. Unlike outside sales roles, inside sales associates work mainly from an office or remotely, leveraging technology to reach potential clients. This role is common in industries such as technology, manufacturing, and services where products or services can be effectively sold without in-person meetings.

What skills and qualifications are needed to be an inside sales associate?

To thrive as an Inside Sales Associate, you need strong sales acumen, product knowledge, and effective communication skills, typically supported by a high school diploma or bachelor's degree. Familiarity with Customer Relationship Management (CRM) software like Salesforce, as well as proficiency in email and telephony systems, is essential. Outstanding interpersonal skills, resilience, and the ability to build rapport quickly enable you to excel in customer interactions and achieve sales targets. These skills and qualities are crucial for consistently generating leads, closing deals, and fostering long-term customer relationships in a competitive sales environment.

How does an inside sales associate typically collaborate with the marketing and customer success teams?

Inside Sales Associates frequently work alongside marketing to follow up on leads generated through campaigns and to provide feedback on lead quality. They also interact with customer success teams to ensure a smooth transition for new clients and to address any concerns that might arise during the sales process. This cross-functional collaboration helps ensure that prospects receive a consistent experience and that the inside sales team is aligned with broader company goals.

Is inside sales a hard job?

Inside sales associates often find the role challenging due to the need for strong communication, persistence, and the ability to handle rejection. Success typically requires product knowledge, CRM software skills, and the ability to meet sales targets within a structured environment. The job can be demanding but is manageable with proper training and experience.
What are the most commonly searched types of Inside Sales jobs in Michigan? The most popular types of Inside Sales jobs in Michigan are:
What cities in Michigan are hiring for Inside Sales Associate jobs? Cities in Michigan with the most Inside Sales Associate job openings:
Infographic showing various Inside Sales Associate job openings in Michigan as of August 2026, with employment types broken down into 79% Full Time, 20% Part Time, and 1% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $42,083 per year, or $20.2 per hour.

Inside Sales Associate

Heritage Distribution

Traverse City, MI โ€ข On-site

Full-time

Posted 2 days ago

New


Job description


Founded in 1935, Young Supply Company is a leading regional distributor of HVACR and plumbing products serving contractors and professionals throughout the Midwest. With a strong commitment to service, expertise, and innovation, we take pride in helping our customers build success through dependable products, technical support, and trusted partnerships.

In 2024, Young Supply Company became part of Heritage Distribution Holdings (HDH), a U.S.-based network of leading HVACR distributors and a proud subsidiary of Beijer Ref, a global leader in refrigeration and climate control technology. This partnership strengthens our ability to serve customers with expanded resources, global expertise, and the same trusted local service our customers have relied on for more than 90 years.

At Young Supply, we believe in the power of teamwork, integrity, and continuous improvement. Our employees are the heart of our business — working together to uphold a legacy of reliability and customer focus that has made us an industry leader. Join us and be part of a company where your contributions make a difference every day.

Duties & Primary Responsibilities: Inside Sales Associates have direct contact with the customer. Inside Sales Associates greet customers, determine the customer’s needs, describe merchandise to the customers and answer the customer’s questions. Additionally, a sales associate is responsible for entering and pulling orders as well as completing customer transactions. They are expected to compute sales prices and process the order. Inside Sales Associates are expected to keep up to date on current sales, promotions and policies regarding products, payments, exchanges, etc.

Other Roles & Functions: Inside Sales Associates may need to provide product demonstrations to customers. Additionally, they will be required to answer the store phone.

All Young Supply employees are expected to follow safety protocols at all times, and employees in safety sensitive positions must agree to participate in ongoing training while they are employed.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications:

  • Exceptional customer relations skills
  • Knowledgeable in HVAC service/sales
  • Basic computer skills, including but not limited to using order management software
  • Able to handle multiple assignments at once
  • Reliable, punctual and professional demeanor

Preferred:

  • Two years of industry experience
  • Comfortable answering the phone and making calls on behalf of the company
  • Able to lift at least 50lbs
  • Basic understanding of HVAC systems, parts and terminology