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Inside Sales Associate Jobs in Michigan (NOW HIRING)

Inside Sales Associate

Battle Creek, MI ยท On-site

$50K - $59K/yr

Multi-location Independent Industrial Parts Distributor is seeking an Inside Sales Representative for its Battle Creek, MI branch office. The job entails existing account management and some new ...

The Inside Sales Associate works with customers to find what they want, create solutions and ensure a smooth sales process. On a daily basis our Inside Sales Associate: * Establishes relationships ...

The Inside Sales Associate works with customers to find what they want, create solutions and ensure a smooth sales process. On a daily basis our Inside Sales Associate: * Establishes relationships ...

Inside Sales

Troy, MI ยท On-site

$60K - $65K/yr

About the Role AH Group is looking for a detail-oriented Inside Sales Associate to support our teams. This role is execution and customer service focused. You will work on RFQ intake, quoting ...

Sell and assist sales process; emphasize product features and select materials based on customer need, specifications, interests, demand, capabilities and limitations * Coordinate estimating ...

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Inside Sales Associate information

See Michigan salary details

$10

$20

$33

How much do inside sales associate jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for inside sales associate in Michigan is $20.23, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $23.03 per hour, depending on experience, location, and employer.

What is the difference between Inside Sales Associate vs Customer Service Representative?

AspectInside Sales AssociateCustomer Service Representative
Primary RoleGenerating sales, cold calling, and closing dealsAssisting customers, resolving issues, and providing support
Work EnvironmentSales teams, often in a target-driven settingCustomer support centers or service departments
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience
Common CertificationsSales certifications, CRM trainingCustomer service certifications, CRM training

While both roles involve communication and client interaction, Inside Sales Associates focus on proactively generating sales and closing deals, often working in a sales-driven environment. Customer Service Representatives primarily handle existing customer inquiries and support, emphasizing problem resolution. Understanding these differences helps job seekers align their skills with the right position.

What are Inside Sales Associates?

Inside Sales Associates are sales professionals who primarily conduct sales activities remotely, rather than meeting clients face-to-face. They use phone calls, emails, and online communication tools to generate leads, nurture relationships, and close deals. Their responsibilities often include prospecting for new customers, following up on leads, providing product information, and maintaining customer records. Unlike outside sales roles, inside sales associates work mainly from an office or remotely, leveraging technology to reach potential clients. This role is common in industries such as technology, manufacturing, and services where products or services can be effectively sold without in-person meetings.

What are the key skills and qualifications needed to thrive as an Inside Sales Associate, and why are they important?

To thrive as an Inside Sales Associate, you need strong sales acumen, product knowledge, and effective communication skills, typically supported by a high school diploma or bachelor's degree. Familiarity with Customer Relationship Management (CRM) software like Salesforce, as well as proficiency in email and telephony systems, is essential. Outstanding interpersonal skills, resilience, and the ability to build rapport quickly enable you to excel in customer interactions and achieve sales targets. These skills and qualities are crucial for consistently generating leads, closing deals, and fostering long-term customer relationships in a competitive sales environment.

How does an Inside Sales Associate typically collaborate with the marketing and customer success teams?

Inside Sales Associates frequently work alongside marketing to follow up on leads generated through campaigns and to provide feedback on lead quality. They also interact with customer success teams to ensure a smooth transition for new clients and to address any concerns that might arise during the sales process. This cross-functional collaboration helps ensure that prospects receive a consistent experience and that the inside sales team is aligned with broader company goals.
What are the most commonly searched types of Inside Sales jobs in Michigan? The most popular types of Inside Sales jobs in Michigan are:
What cities in Michigan are hiring for Inside Sales Associate jobs? Cities in Michigan with the most Inside Sales Associate job openings:

Inside Sales Retail

Stonewall Road Automotive Group

Clinton Township, MI โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago


Job description

Inside Sales Retail

Inside Sales Retail Requirements:
  • The Inside Sales Associate will be selling automotive repair services and be computer proficient, utilizing various industry software programs.
  • Responsible for supporting business operations and store performance in Sales and Profit.
  • Promotes customer satisfaction and retention, as well as growth of existing and new business.
  • Provides strong leadership in order to cultivate and maintain a productive work culture.
  • Prior sales experience in the Automotive Repair Industry is preferred but will train the right candidate.
  • Excellent earning potential for self-motivated, energetic, positive individual.
Inside Sales Retail Daily Duties:
  • The Inside Sales Associate converts phone inquiries to appointments. No Cold calling. Very high-volume customer traffic.
  • Follows up on un-retained leads to maximize appointment retention.
  • Converts appointments to sales.
  • Follows up on un-retained appointments to maximize sales retention.
  • Afford all customers courteous treatment, provide a fair and honest written estimate, and sets reasonable expectation for our services using โ€œTotal Honest Communicationโ€ to assure customer satisfaction.
  • Maintains communication with all customers throughout process to ensure customer satisfaction.
  • Work to attain sales objectives of the center as defined by management.
Inside Sales Compensation/Benefits:
  • Competitive Salary and Commission
  • Paid Vacation
  • Comprehensive training for continued advancement
  • Stable upwardly mobile employment with a growing company
  • Clean Modern Fully Equipped Facility
  • Medical, Dental, Vision, 401K
About us:
Stonewall Road Automotive Group (SRAG) is looking for an experienced Retail Inside Salesperson.

SRAG is looking for a qualified Retail Inside Salesperson to join our winning team. We are a high-performance company, looking for a high-performance candidate.

This is an excellent opportunity to become part of the industry leader and take your career to the next level. You will be a key member of our team and as part of our ambitious expansion plan; top performers will rise quickly through the organization.