Innovation Program Manager Jobs in Lititz, PA (NOW HIRING)

DIOCESE OF ALLENTOWN

John Paul II Center for Special Learning, Shillington

Position Description

Position Title: Director Adult IDD Program

Reports To: Principal

Position Type: Full-Time, Exempt (12-month position)

Position Summary: The Director will provide visionary, strategic direction and operational leadership for the adult IDD program. This individual will be responsible for strategic planning, program development, fiscal oversight, staff leadership, regulatory compliance, and developing community partnerships to ensure excellence in service delivery and growth of the program.

Key Responsibilities

• Strategic Leadership & Growth
  • Develop and execute a multi-year strategic plan aligned with ODP priorities and CMS Home and Community-Based Services (HCBS) requirements.

• Lead expansion of services to include:
• Growth of our licensed Chapter 2380 CPS Facility and Community programming
• Contracted or in-house therapy and clinical services (e.g., speech, occupational, behavioral supports)
• Develop partnerships or hire licensed clinicians (e.g., OTs, SLPs, Behavioral Specialists).
• Ensure therapy services align with ISP goals and medical necessity.
• Monitor documentation standards for clinical services.
• Integrate therapeutic supports within CPS programming for functional skill development
• Employment services (Supported Employment, Advanced Supported Employment, Transitional Work, Job Coaching)
• Develop and implement a Competitive Integrated Employment (CIE) strategy consistent with ODP Employment First principles.
• Establish employer partnerships and job development pipelines.
• Oversee job coaching, retention supports, and outcome tracking.
• Collaborate with the Pennsylvania Office of Vocational Rehabilitation (OVR) for funding alignment and joint planning.
• Track employment outcomes, wages, hours worked, and retention metrics
• Conduct market analysis to identify service gaps and growth opportunities.
• Build partnerships with Supports Coordination Organizations (SCOs), families, school districts, vocational rehabilitation, and community employers.
• Represent the organization in ODP forums, provider associations, and regional collaboratives.

• Program Leadership & Development
  • Develop, communicate and implement a work plan for the adult IDD program that aligns with the mission and values of John Paul II.
  • Oversee all operational aspects of the Adult Program including day services, employment supports, community integration, and other service lines to ensure a safe, supportive, and engaging environment.
  • Develop, implement, and evaluate program curriculum that supports personal, vocational, social, and recreational skill development.
  • Monitor and assess program effectiveness; make recommendations for growth and improvement.
  • Work collaboratively with the Principal, Finance Director, Behavior Specialist, and other leadership team members.
  • Participate in planning, accreditation, and strategic initiatives for the adult program.
  • Represent the Adult Program at meetings, events, and community engagements as needed.
  • Identify opportunities for innovation, service expansion, and sustainability.

• Staff Supervision & Support
  • Recruit, hire, and retain qualified leadership and direct support professionals.
  • Promote a culture of accountability, inclusion, and professional development.
  • Ensure required training compliance (ODP-required modules, CPS orientation, medication administration, etc.).
  • Develop leadership succession planning.
  • Provide ongoing professional development and support to staff to ensure best practices.
  • Foster a collaborative, positive, and mission-driven work culture.
  • Lead, mentor and develop program support specialists and program managers; foster a culture of continuous improvement, person-centered practice, and inclusion. 

• Family & Community Engagement
  • Serve as the primary point of contact for families regarding adult services.
  • Communicate regularly with families about participant progress and program activities.
  • Cultivate relationships and partnerships with community organizations, employers, state agencies, families, and advocacy organizations to expand opportunities for participants.
  • Maintain positive relationships with:
  • Participants and families
  • Supports Coordinators
  • County IDD Administrators
  • ODP Regional Offices
  • Community employers and partners

• Fiscal Stewardship
  • Oversee, develop and manage annual operating and capital budgets.
  • Monitor and collaborate with Finance for waiver billing, claims reconciliation, and revenue cycle management.
  • Ensure compliance with Medicaid billing standards.
  • Present financial reports to the Board of Directors.
  • Oversee audits and financial statement preparation.
  • Identify diversified funding streams including grants and private pay options.
  • Ensure effective staffing structures and service delivery systems.

• Regulatory Compliance, Risk Management and Program Operations
  • Ensure full compliance with:
    • 55 Pa. Code Chapter 2380 regulations
    • ODP ISP Manual and waiver requirements
    • Incident Management (EIM) requirements
    • Medication Administration standards
    • CPS Facility licensing requirements
    • HIPAA and confidentiality regulations

• Oversee licensing inspections, QA&I reviews, and corrective action plans.
• Implement and monitor a comprehensive Quality Management (QM) Plan.
• Maintain internal audit processes for documentation, billing, and service authorization compliance.
• Utilize data and performance metrics to:
  • Monitor outcomes and drive program improvement.
  • Report to the Board and Executive Leadership.
  • Oversee incident trend analysis and risk mitigation strategies.
• Provides operational leadership while partnering with the Quality Compliance Officer who manages regulatory systems, audits, and documentation standards.
• Ensures program practices align with compliance guidance.
• Supports implementation of corrective action plans
• Ensure compliance with all applicable federal, state, local regulations, diocesan policies, and John Paul II Center procedures for IDD services (e.g., HCBS standards, licensing requirements) and maintain quality and safety standards.  
• Oversee billing processes, including district billing and Medicaid when applicable, in collaboration with the Finance Office.
• Maintain accurate records, reports, and service note documentation for participants and training records of staff.
• Manage the program budget, financial forecasting, resource allocation, and revenue targets.
• Ensure high-quality, person-centered programming consistent with Individual Support Plans (ISPs).
• Promote community integration, skill development, and meaningful daily activities.
• Oversee development of measurable participant outcomes.
• Ensure staffing ratios and qualifications meet Chapter 2380 requirements.
• Support interdisciplinary coordination including behavioral, therapeutic, and employment supports.

Additional Conditions of Employment

Due to the nature and mission of the Catholic Church, all employees are bound to exhibit respect for the teachings and discipline of the Church in regard to matters of faith and morals, including maintaining a lifestyle that is in conformity with the teachings of the Catholic Church.

Qualifications

• Bachelor's degree in special education, human services, social work, psychology, business and communication or related field; Master's degree preferred. 

• Minimum 5-10 years of senior leadership experience in human services, preferably in IDD, developmental disabilities or adult services. Experience with program operations, compliance, and financial management required. 

• Strong knowledge of IDD services, community integration, ODP waiver programs, applicable regulatory/licensing frameworks (including 55 Pa. Code chapter 2380 and other DHS ODP), and of ODP's Incident Management and QA&I processes.

• Knowledge of HIPAA, FERPA, and confidentiality requirements.

• Demonstrated experience managing budgets, fiscal stewardship, strategic planning, and use of data for decision-making.

• Excellent leadership, communication, interpersonal and problem-solving skills; ability to work with diverse stakeholders.

• Commitment to person-centered, inclusive practices and promoting the rights and dignity of individuals with IDD.

Physical Demands: Must have the ability to sit for extended periods of time; walk, reach with arms and hands, climb or balance; some carrying, pushing, and/or pulling may be involved; as well as some stooping, kneeling, crouching or crawling; exhibit manual dexterity to handle or feel and to manipulate keys on a keyboard and dial a phone; to see and read a computer screen and printed material with or without vision aids; hear and understand speech at normal levels and on the telephone; speak in audible tones so that others may understand clearly in person and on the telephone; ability to understand and follow oral and written instructions; physical agility to lift up to 25 pounds.

Work Schedule & Compensation

• Regular daytime hours (7:30 AM – 3:00 PM); flexibility may be required for audits, inspections, or compliance deadlines.

• Compensation commensurate with experience and qualifications; benefits package including medical, dental, vision; retirement plan; professional development; and paid time-off..

Mission: John Paul II Special Learning Center is a non-profit organization dedicated to supporting adults with intellectual and developmental disabilities (IDD) through high-quality, person-centered services including day programs, employment supports, and community integration. In a safe and nurturing Christian environment, our Center serves adults with intellectual and developmental disabilities by providing diversified programs in a day program environment. We acknowledge the dignity of all learners while challenging them on a daily basis to reach their God-given potential.

Our mission seeks to empower individuals with IDD in their quest for a meaningful life through learning, strengthening skills and different experiences. We function under the premise that all persons have the God-given right to a full and meaningful life which includes personal choice, social relationships, personal growth and community inclusion. Through person-centered programming we help individuals learn how to balance what is important to them, (wants and desires) with what is important for them (health and safety).

Our Adult Community Participation Support Program is licensed under PA 55 Code 2380 and is overseen by the Office of Developmental Programs, (ODP) as a Community Participation Service (CPS) Program.

Interested applicants must submit a cover letter and resume through iSolved Hire or to the following:

Principal Kaylee Simcik

Email:ksimcik@johnpauliicenter.org

EOE M/F/D/V