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Job Overview: ServicePoint has a customer seeking a Sr. Data Center Engineer for a 6-month 100% onsite position located in San Antonio, TX. The hours/days will be M-F 7 am to 4 pm local time.
Customer is seeking someone who is experienced to be hands-on (Rack and Stack Engineer) but also has advanced skills to help them streamline their processes and reduce manual efforts.  Someone who can look at their current environment and offer ideas on how to work smarter; eliminate or reduce manual tasks.   Someone who can still roll up their sleeves and participate in the daily data center work, but who can also help evaluate current workflows and identify opportunities for continuous improvement.   His team is strong and works hard, but he specifically called out that they need help working smarter, improving processes, and better leveraging existing tools. He also mentioned that SharePoint, Teams, and the broader Microsoft app suite are important skill areas for the advanced resource, since they want to centralize and simplify how work is managed.
 
Position Summary
The Data Center Infrastructure Engineer is a hands-on technical professional responsible for the day-to-day deployment, maintenance, and support of physical data center infrastructure. This role performs server installations and decommissions, rack and stack activities, structured cabling, hardware mounting, power validation, inventory management, and general data center support functions.
This position requires an individual who is willing to roll up their sleeves and actively participate in daily data center operations while also serving as a catalyst for continuous improvement. The ideal candidate will evaluate existing workflows, identify inefficiencies, and implement solutions that enable the team to work smarter, simplify operations, and reduce manual effort. This individual will leverage technology, automation, and collaboration platforms to create more efficient, scalable, and standardized ways of working.
 
 
 
 
Key Responsibilities
Data Center Operations

• Perform server, storage, and network equipment installations, removals, upgrades, and relocations.
• Execute rack and stack activities, including rail installations, hardware mounting, and equipment positioning.
• Install, route, terminate, and manage structured copper and fiber cabling.
• Perform patching, labeling, and cable management in accordance with established standards and documentation requirements.
• Validate power connections, PDU assignments, and equipment readiness prior to deployment.
• Conduct hardware inspections and perform basic troubleshooting and diagnostics on servers, network devices, and supporting infrastructure.
• Support hardware refresh initiatives, equipment lifecycle management, and technology deployment projects.
• Maintain accurate inventory records, asset tracking, rack elevations, and deployment documentation.
• Follow established data center safety standards, operational procedures, and change management processes.
• Collaborate with engineering, project management, and operational teams to execute work efficiently and accurately.

Process Improvement and Operational Excellence

• Assess current workflows and operational processes to identify opportunities for continuous improvement.
• Reduce manual effort by developing standardized procedures, documentation, and repeatable processes.
• Identify opportunities to automate routine activities and improve overall operational efficiency.
• Analyze current environments and recommend improvements that increase productivity, scalability, and service quality.
• Implement best practices that simplify work management and improve cross-functional collaboration.
• Drive initiatives that enable the team to work smarter by leveraging existing technologies and optimizing workflows.

Collaboration and Productivity Tools

• Utilize Microsoft SharePoint, Teams, and the broader Microsoft application suite to centralize information, improve communication, and streamline work management.
• Design and implement shared repositories, workflows, dashboards, documentation libraries, and tracking mechanisms that improve visibility and operational efficiency.
• Recommend and implement solutions that better leverage existing Microsoft technologies to simplify processes and eliminate redundant activities.
• Partner with leadership and operational teams to establish scalable methods for managing tasks, documentation, reporting, and knowledge sharing.

Required Qualifications

• 8+ years of hands-on experience supporting enterprise or colocation data center environments.
• Demonstrated experience performing rack and stack activities, server deployments, structured cabling, and physical infrastructure support.
• Strong understanding of server hardware, rail systems, power distribution, and data center operational standards.
• Experience with hardware deployments, decommissions, inventory management, and asset tracking.
• Strong troubleshooting, analytical, and problem-solving skills.
• Ability to work independently and effectively in fast-paced production environments.
• Strong organizational skills and attention to detail.
• Ability to lift and move equipment and work in physically demanding data center environments.

Preferred Qualifications

• Experience implementing process improvements and driving operational efficiencies within data center environments.
• Experience with scripting or automation technologies such as PowerShell, Python, or similar tools.
• Experience with DCIM platforms, asset management systems, and infrastructure monitoring tools.
• Advanced proficiency with Microsoft SharePoint, Microsoft Teams, and Microsoft 365 applications.
• Experience designing collaborative workflows, documentation repositories, dashboards, or process management solutions within the Microsoft ecosystem.
• Demonstrated ability to challenge existing processes and implement practical solutions that improve team effectiveness and reduce manual effort.

Key Competencies

• Hands-On Technical Execution
• Continuous Improvement Mindset
• Process Optimization and Automation
• Operational Excellence
• Critical Thinking and Problem Solving
• Collaboration and Communication
• Technology Adoption and Enablement
• Organization and Attention to Detail
• Customer Focus
• Ownership and Accountability

Success Measures

• Accuracy and quality of deployments and installations
• Reduction of manual processes and operational inefficiencies
• Improved workflow standardization and repeatability
• Increased utilization of Microsoft collaboration and productivity tools
• Accuracy of inventory and documentation management
• Team productivity and operational efficiency improvements
• Customer satisfaction and service delivery excellence