Infrastructure System Engineer Jobs in Phoenix, AZ

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description: This job is responsible for infrastructure tool/service designs within technical domains in accordance with architectural governance, standards and policies. Key responsibilities include facilitating deployment of tools/services by leading others in solution development, maintenance of templates, playbooks and automation used during implementation. Job expectations include demonstrating expertise within technical domains, decomposing issues or objectives into work units, advancing efficient solution delivery practices, and promoting exceptional design, engineering and organizational practices.

Responsibilities:

• Engineers and operates network solutions supporting mainframe TCP/IP and SNA/APPN-based system integrations.
• Optimizes high-availability connectivity for business-critical, high-velocity transactions and batch-processing systems.
• Leads modernization of mainframe network architectures, including improvements in observability and telemetry.
• Advances automation and AI-assisted operations to reduce manual effort, improve consistency, and enhance network reliability.
• Diagnoses and resolves complex issues across routing, switching, firewalls, load balancers, and mainframe network stacks.
• Continuously improves network solutions to meet performance, capacity, resiliency, and cybersecurity compliance standards.
• Confirms that application and business requirements have been translated into technical definitions, reference models, blueprints, and playbooks to guide development and integration of technology solutions
• Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains
• Reviews and may develop software solutions to address manual and repeatable work or inefficient processes
• Reviews and guides the evaluation of reference models, blueprints, playbooks and the execution of on-site evaluations of third-party products being considered for firm adoption
• Mentors and assists Infrastructure resources on infrastructure service along with application integration validation methods and tools to ensure that technology solutions comply with enterprise system design and engineering standards
• Promotes an inclusive and healthy working environment and help to resolve organizational impediments/blockers

Position Summary:

• Responsible for components of complex engineering and/or analytical tasks and activities.
• Serves as a seasoned/proficient technical resource; provides technical knowledge and capabilities as team member and individual contributor. Will not have direct reports but will influence and direct activities of a team related to special initiatives or operations.
• Responsibilities include providing problem determination and resolution for z/OS and z/VM network connectivity, encryption and transmission issues.
• Work as a team member with other technical staff, and teams to ensure High available, secure connectivity solutions and compatibility between systems.
• Write and maintain system documentation.
• Responsible for matching current technology with the needs of the company.

Required Qualifications:

• Curiosity, a continuous-learning mindset, and strong communication and collaboration skills.
• Experience supporting enterprise-scale networks with high availability and reliability requirements.
• Strong foundational expertise in TCP/IP networking, including OSPF, EIGRP, and Layer 2 technologies such as VLANs and EtherChannel/Portchannel.
• Strong understanding of packet trace analysis and multi-layer troubleshooting techniques.
• Working knowledge of switches, firewalls, load balancers, VPNs, certificates, TLS/SSL, and REST APIs.
• Development and coding skills that support infrastructure automation, process automation, and AI-driven tooling.

Desired skills:

Experience supporting SNA/APPN networking.

• Risk Management
• DevOps Practices
• Product Management
• Technical Strategy Development

Shift:

Hours Per Week: